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Cebu Pacific Rebooking/Refund

Hi Guys, I read this article in Rappler.com:

It's final: airline ticket refunds, rebooking allowed by June 15


Please share naman your experiences if nakapagparebook/refund kayo ng tickets nyo :)


  • purpleheadd07purpleheadd07 PEx Influencer ⭐⭐⭐
    i called up yesterday, yung July 3 ko dapat na promo fare ticket pwede ko lang ma rebook/reroute pero hindi ma refund. naghahanap pa ako ng matapatang promo kasi ang mahal pa din ng fare difference. :bop:

    sana nga pwedeng ipa refund kaso hindi daw pwede. :(
  • gerbilgerbil PEx Veteran ⭐⭐
    ^^Bakit dun sa fine print ng promo ticket nakalagay pwede i-store sa travel fund?
    Bakit daw hindi pwede?

    Has anyone tried cancelling a booking and putting it into a travel fund? Mabilis ba yung process?
    Any fees to be incurred?
  • purpleheadd07purpleheadd07 PEx Influencer ⭐⭐⭐
    900 per way ang rebooking fee. 2 roundtrip tickets nabili ko worth 4k so kung ipa rebook ko yun around 3600 ang additional na babayaran plus fare difference. lol di bale.
  • gUy^gUy^ PExer
    sa laki ng fare diff at may 800 o 900 na rebooking fee.. parang minsan parehas lang pag kumuha ng panibago eh hehe
  • annirannir PEx Rookie ⭐
    ngtry ako mag refund ng ticket last month ***, *** flight namen is for sept 15. nag back out *** isa namen kasama, so ask ako sa call center agent nila if papano ang gagawin, if kung pwede matransfer na lang sa ibang name. Ang sabi nung agent pag promo mo nabile *** ticket hindi na ** marerefund, pwede ** marebook pero dapat same name at same destination. If kung ipapatransfer naman, double price daw meaning maganda kung icancel mo nlang or pilitin na lang na sumama *** kasama namen kasi masasayang lang daw.

    uulitin ko po "promo" *** ticket namen, siguro pag regular fare *** sa ticket. tingin ko naman pwede, or better call them para mas maayos ang transactions. Ok naman kausap *** mga agents nila :D
  • jay_llydnewjay_llydnew PEx Rookie ⭐
    Hi everyone,
    Hope I can get some insights regarding our queries before I call CebuPac.

    My wife and I booked an international flight which is on promo (although it cost us ~24K for the two of us) and will fall on April 2018. At the time of booking, we didn't know that my wife is already pregnant with our baby and we are expecting the delivery a month after our trip. Due to high risk pregnancy, we decide to cancel our trip and we want to get a full refund of our money. Also, we do not want to put it in the travel fund in CebuPac because it is very unlikely that we can use it within the given period (90 days).

    Her OB will issue a medical certificate so that we can refund the money.
    My concern is, upon hearing stories here in this thread, it took very long before money was refunded.

    Also, the booking is for both of us. Can we get the refund for the both of us?

    Anyone here who has similar situation?
  • istarbaksistarbaks PEx Influencer ⭐⭐⭐
    ^ asa... more than 2months before the flight pinapa cancel at refund ko yung sa brother ko dahil namatay sya eh walang nangyari.
  • jay_llydnewjay_llydnew PEx Rookie ⭐
    ^^ saklap naman... pero kung kukulitin siguro namin, baka naman pumayag sila. (sana)
    OK lang kung mura lang yung fare, kaso sayang naman kung hindi magamit... pwede pa namin magamit yun sa pregnancy and other expenses ng wife ko...
    Ok lang kahit matagal basta may assurance na bumalik. :)
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