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Call Center and BPO Job Openings

Urgent Hiring CSR, TSR, IT, Workforce, Team leader.

Cavite, BGC, Quezon City, Bulacan, Pampanga, La Union, Bohol

COMPANY : TaskUs

Non-voice, belended accounts.

Gaming account, E-commerce platform, dating app, healthcare, storage, ride sharing, and other startup companies.

Increase your earnings while enjoying your work.
Say No to toxic, stressful jobs and officemates.
Say No to pahirapang leave applications.
Say No to inaccessible locations. Para Hindi ka laging late sa trabaho.

Work-life balance
Life coach
Free Gym, Shower area, very affordable (almost free) meal.
Free motorcycle and bicycle parking
HMO, VL, UL, Birthday Leave, Life insurance, work-related incentives, referral incentives, bereavement, travel incentives. Di ko ma lista sa dami.
Employee first company
and of course.. competitive salary package. (up to 25k/30k) depending on the account you will be profiled in.
Exact Salary will be discussed by the recruiter upon hire.
1-day hiring process lang 
Very friendly recruitment team

Send your resume at [email protected]
See you there!

Comments

  • Customer Service Associate
    Location : 24th floor Pacific Star Building, Makati city
    NIGHT SHIFT - Weekends OFF
    Salary package : 23.5k + HMO on day 1

    The Customer Care Agent is primarily responsible for Tier -1 Customer Service team in English. The requirement for a CSS is to deliver satisfactory resolution to all customers, with the primordial goal of a First Call Resolution (FCR).

    Job Description

    Call Handling and Resolution

    • CSS should always focus on customer issues and make sure that resolution is achieved by the end of the call.
    • Timely Escalates calls to Tier 2 if and only if CSS does not have the tools to resolve.

    Data Management (Resolution Processing)

    • Documents calls through relevant notes and trackers
    • Creates service requests when pertinent to ensure issue resolution
    • Other ad hoc tasks as may be assigned.
    • Prepare daily reports and work summaries as required.
    • Carry out additional data operations and administrative tasks as required.
    Qualifications
    • Minimum of 6 months  customer service experience in a corporate environment required; call center experience a plus; inbound call center experience required
    • Experience working in an environment that has a key focus on providing an outstanding customer experience
    • Experience in handling American clients is desirable


    Please send your CV to [email protected]

  • IOPEXIOPEX PExer
    Hi Guys, we need 20 headcounts until tomorrow

    We're giving 500 worth GC and 10K Signing Bonus.

    Anyone who's willing to work in BGC, our company name is IOPEX Technologies. 

    This is for a new PIONEER Account

    Account: Advertising Media Account 

    Max Offer: 26K Package 

    Qualification: 
    At least 1 year BPO experience 
    Background with both inbound and outbound sales campaign 

    Apply now by directly walking in at our site located at 12F Six/Neo (Formerly Net Lima) 5th ave. cor. 26th st., BGC, Taguig - Just look for Alfonce from HR. 

    You may also reach us thru 09672308443

  • Hi,

    Good day!

    Earn up to 40K plus, a new hire bonus worth 30K when you start your new career at TDCX this March 2020. If you have completed at least high school and 6 months of customer service / technical support experience, then apply at 21F, Robinsons Cyberscape Gamma in Ortigas, on Mondays-Fridays, 9am-7pm.

    Message me your name and number so I can refer. You can also forward your resume to my email.
    ✅ Cellphone number: 09980530125
    ✅ Email: [email protected]

    Top reasons to work here:
    ✔Above-industry average salary
    ✔ Group life insurance starting on Day 1
    ✔ HMO benefits on Day 1 + one (1) free dependent after 6 months
    ✔ Monthly performance bonuses upon regularization
    ✔ 25% Night differential rate
    ✔ 15 Sick Leave credits with carry over
    ✔ 15 Vacation Leave credits with carry over
    ✔ Premium & Instagrammable workspaces
    ✔ Rotating shifts (morning, mid or night)
    ✔ Free overflowing coffee and cookies
    ✔ Learning courses to help you grow
    ✔ Career development programs
    ✔ Engagement activities like free fodd, raffeles, birthday treats, anniversary gifts, contests and much more!

    Start your #BeHappier journey with TDCX today! :)



  • We are hiring! This time virtual set up po tayo! Phone intervew, home base training and WFH set up ngayon pandemic. Pm 🐠 🔑 in my FB messenger Adelyn Masigla

    One of the World’s Leading International Bank is now hiring! 💯

    #BENEFITS:

    📍120 days PAID maternity leave
    📍10 days PAID paternity leave
    📍Child care allowance (upon regularization) yes you read it right child care allowance 3k monthly for 4yrs old and below dependent.
    📍Clothing and Laundry allowance 
    📍Rice allowance
    📍Medical Reimbursement
    📍10 straight days mandatory core leave PLUS 15 days leave (SL,VL or EL)
    📍7days solo parent leave
    📍upto 2 HMO dependent - you can include your LIVE-IN-PARTNER
    📍Competitive salary (Based on experience and qualifications)
    📍HMO on Day 1 plus 2 free dependents upon regularization. 
    📍Annual appraisal and quarterly performance bonus (depends on department)
    📍FREE Wifi Access to all Employees
    📍Free parking!
    📍Free shuttle service at designated pick up points. (Cavite, Laguna, QC)
    📍Onsite Gym with Instructor
    📍Gaming and Recreational Area
    📍Onsite Videoke Room
    📍Defined Contribution Scheme ( Retirement Plan )

    And a lot more!! 💯

    #LOCATION:

    Northgate Alabang (We also have a site in Technohub)

    PM is the 🔑
    #BestPlaceToWork
  • Grea8Grea8 PExer
    Hi! Ever want a cozy, convenient and comfortable bedspace. Hurry! Pwde sa maarte and maselan. Live in a home away from home.
    Inclusive:
    ❤️ Brandnew Condo unit with brandnew beds and uratex foams 
    ❤️ Mini muti-cooker for rice cooking, steaming, frying, stewing, broiling
    ❤️ Electric Kettle
    ❤️ Aircon
    ❤️ Hot and Cold Shower
    ❤️ Washing Machine
    ❤️ Unlimited WIFI
    💓 Electricity**
    ❤️ Unlimited water and drinking water
    ❤️ 2 switch outlets for each occupants
    ❤️ Drawers with lock on each bed
    ❤️ Diningwares
    ❤️ Housekeeping
    ❤️ Spacious garden for dining, relaxation, recreation or studying
    ❤️ Daily access to swimming pool, gym and billiards room
    💊🚑 Nearby Hospitals: Asian Hospital, Medical Center of Paranaque, etc
    🛒 Nearby Shopping Centers: Alabang Town Center, Festival Mall, SM BF, Shopwise, Madison Square and soon to rise-WALTERMART right at the back of the location
    🚕 Only 10 minutes drive to NORTHGATE AND ALABANG BUSINESS AREA AND 5 minutes drive to SUCAT at night and only 1 minute to sucat exit
    ** Subject to terms and conditions

    Location: Centropolis Condominium 
    Villingco Rd, West Service Road, Sucat Muntinlupa 
    Please reach me at 0977-8168877 and 8541-1301
  • We are hiring! This time virtual set up po tayo! Phone intervew, home base training and WFH set up ngayon pandemic. Pm 🐠 🔑 in my FB messenger Adelyn Masigla

    One of the World’s Leading International Bank is now hiring! 💯

    #BENEFITS:

    📍120 days PAID maternity leave
    📍10 days PAID paternity leave
    📍Child care allowance (upon regularization) yes you read it right child care allowance 3k monthly for 4yrs old and below dependent.
    📍Clothing and Laundry allowance 
    📍Rice allowance
    📍Medical Reimbursement
    📍10 straight days mandatory core leave PLUS 15 days leave (SL,VL or EL)
    📍7days solo parent leave
    📍upto 2 HMO dependent - you can include your LIVE-IN-PARTNER
    📍Competitive salary (Based on experience and qualifications)
    📍HMO on Day 1 plus 2 free dependents upon regularization. 
    📍Annual appraisal and quarterly performance bonus (depends on department)
    📍FREE Wifi Access to all Employees
    📍Free parking!
    📍Free shuttle service at designated pick up points. (Cavite, Laguna, QC)
    📍Onsite Gym with Instructor
    📍Gaming and Recreational Area
    📍Onsite Videoke Room
    📍Defined Contribution Scheme ( Retirement Plan )

    And a lot more!! 💯

    #LOCATION:

    Northgate Alabang (We also have a site in Technohub)

    PM is the 🔑
    #BestPlaceToWork

    Pano po hiring process dito?
  • APPLY NOW!

    We are seeking a Technical Support to join our North America technical support team in BGC, Taguig City!4 years of demonstrated experience in Network & System Administration of a medium to a large multi-server environment as well as supporting and administering network devices and systems including routers, firewalls, switches, or wireless access points.

    You can also just send me your profile if that is easier for you. Email it to [email protected]. Thank you and stay safe always!


    Technical Support Rep, Intermediate (Night Shift)

    •  Fort Bonifacio, Taguig, Philippines

    Job Description

    Overview

    SolarWinds (NYSE: SWI) provides powerful and affordable IT management software to more than 100,000 customers worldwide – from Fortune 500 enterprises to small businesses. Focused on the real-world needs of IT professionals, SolarWinds products are downloadable, easy to use and maintain, and provide the power, scale, and flexibility needed to manage today’s complex IT environments. SolarWinds’ growing online community, thwack, is a gathering-place for problem-solving, technology-sharing, and participating in product development for all of SolarWinds’ products.

    As the successful candidate, you will be responsible for providing world-class technical support for our global customers utilizing our award-winning network management software. Answering technical support questions via telephone, email, and other channels as defined, you will possess both technical credentials and a friendly consultative approach to solving customer problems.


    Responsibilities

    • Respond to and/or initiate technical troubleshooting sessions with customers - via phone, email, and chat.
    • Interact with customers at all levels, with demonstrated ability to communicate with both the very basic user to the technically advanced (Network Administrators, System Administrators, CIO, etc.)
    • Manage and work support tickets per industry best practices and utilizing existing CRM systems
    • Effectively communicate technical information to non-technical customers
    • Coordinate the resolution of technical issues with Advanced Support Teams and escalate issues per pre-established guidelines
    • Contribute to our Knowledgebase (author and edit knowledgebase articles)
    • Maintain working lab systems to facilitate reproduction of customer issues
    • Other related duties as appropriate and required
    • Ability to multi-task
    • Reports to the Technical Support Manager

    Qualifications

    • At least 4 years of demonstrated experience in Network Administration/System Administration including experience with installation, service, and administration of a medium to a large multi-server environment
    • Minimum 4 years supporting and administering network devices and systems including routers, firewalls, switches, or wireless access points
    • Excellent communication - both verbal and written
    • Self-driven, passionate to a good listener and to be able to identify the key customer concern and resolve customer’s issue
    • Passionate to explore new IT technologies
    • Support and administer the following:
      • SQL servers (backup procedures, database maintenance, common SQL scripting)
      • Linux Environment
    • Detailed knowledge and demonstrated experience on the following:
      • Scripting using Perl, Bash & PowerShell
      • Windows Server logging and reporting concepts
      • Current Microsoft Windows OS servers and platforms 
      • Event Viewer, Group Policy, Active Directory, Microsoft SCCM, Certificates, TLS/SSL and WMI
    • Solid understanding of the following:
      • Security Compliance Standards
      • Common network services like DNS, Web Servers (IIS, Apache), FTP Servers, Email Servers, and Database Systems Administration
      • Networking protocols: TCP/IP, UDP, SMTP, FTP, HTTP, SNMP, Syslog, SSH, etc.
      • Virtual appliance hosted on Hyper-V, VMWare, AWS or Azure
    • Advanced troubleshooting experience on the following:
      • PC hardware/software
      • Current Servers – Windows 2012/2016
      • Network device – Cisco, Juniper
      • Browsers
    • Experience in a 24/7/365 work schedule environment
    • Willing to work night shift (North America Region), weekends, and holidays on a rotational basis
    • SolarWinds Certified Professional (SCP) or has experienced in working with SolarWinds Products is an advantage
    • Knowledge of popular cloud applications would be ideal
    • Professional certifications are a plus: CCNA, MCSE, VCP, AWS, or Azure

    SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

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