Home PEx Business and Careers Personal Investing and Money Management

BDO Banco De Oro : Consumer Lending Group (S5) | FAQs pp.1-5



  • Strong7PowerStrong7Power Member PEx Moderator
    edited August 2018
    Maligayang Pagdating sa Ikalimang Sinulid ng mga Talakayan ng BANCO DE ORO (BDO) BANK-CARDS.

    Don't live life without it.

  • Strong7PowerStrong7Power Member PEx Moderator
    Is there a high chance of approval if I use AMEX card as reference in applying a new card from other Card Issuer?

    AMEX & BDO as Reference Card to other Card Issuers

    jaywa1ker: Ang 7-month-old AmEx ko lang pala makakapapagpa-oo sa Unionbank Platinum. Nakadalawang busted din ako sa UBP kahit na ang lagi ko ginagawang reference ay ang pinakamatagal na BDO card ko.

    Strong7Power: Same experience with other ISSUER. Kapag "BDO" cards, declined. Pero kapag "AMEX" (in spite being BDO issued), approved agad.

    gibsonfan: If stricter ang process ng AmEx, then yeah it really should be a good reference card kasi it will show na nakapasa ka sa AmEx processing. Higher ang requirements nito compared to similar cards in BDO (AXP Platinum Credit vs other BDO Platinum Cards for example).

    Strong7Power: Better use AMEX than BDO branded cards, for card references. BDO don’t share info kasi sa mga non-TransUnion (TU) member-banks.
  • Strong7PowerStrong7Power Member PEx Moderator
    Are AMEX and DCI card points eligible for BDO Rewards Card points conversion?


    Why AMEX Cards cannot consider BDO Credit Cards (technically)

    Though issued by the PH's Largest Bank, American Express and DCI cards are somehow separated among BDO credit cards arsenal.

    MasterCard, Visa, JCB, and CUP brands are considered BDO Credit Cards. 

    AMEX (even Discover/DCI) has own different business model and separate membership rewards program and catalogue (AMEX MR & AMEX Incentivo) from BDO Credit Cards catalogue.

    Albeit BDO-issued, AMEX card is considered under American Express Company (AMEXCO), not BDO.

    Unlike MC and Visa, AMEX cards are products of the AMEX Company. AMEXCO is not just an electronic funds processor but Bank and Issuer of credit card, debit card, charge card, and traveller's check. AMEX has its own network.

    Aside from partnering with other financial institutions (in our case, BDO), AMEXCO also works as the credit card issuers.

    Check the https://www.binlist.net/ to see if BDO-issued AMEX card is tagged as BDO credit card or not.

    Maybe (my assumption), this is also the reason why AMEX Card (even Diners/Discover cards) does (do) not qualify as a requirement for BDO Rewards loyalty program
  • Strong7PowerStrong7Power Member PEx Moderator
    What are the known features of AMEXCO card?

    These are the KNOWN FEATURES of all AX Cards. SUPERB!

    Taste from American Express® Invites
    This feature lets you experience local favourites from across the globe especially chosen by American Express dining experts. If you’re very passionate about dining, you’ll find receiving something extra on the house–such as a discount, complimentary wine, or appetizer–very welcoming. 

    Purchase Protection
    You know you are in a good credit card membership when your credit card can readily insure your retail purchases from theft, loss, or damage within 30 days from purchase. Now that’s secure buying! 

    Exceptional Service and Support
    American Express has a 24/7 Customer Service Hotline available anytime, anywhere. Should you have anything to check with your account, the American Express customer service support is ready to accommodate you anywhere you are, anytime you need anything–even on a weekend!

  • Strong7PowerStrong7Power Member PEx Moderator
    OPINION: How high the acceptance of AMEX and DCI cards?

    gibsonfan: Kaya rito sa NCR, very widely accepted na ito for me. Halos lahat ng stores at restos naka-BDO point-of-sale terminal (POST) na eh. Or at the very least may extra na BDO terminal for AmExCo and other brands. Bihira na lang ang BPI/Metrobank lang ang meron. I'd say 80-90% acceptance sa NCR.

    Ang pili lang na category ay Gas Stations, doon siguro 30-50% lang ang tumatanggap ng AmExCo. Low margins kasi sila so every percent counts.

    schizophresiac: Actually, minsan hindi talaga. The merchant has the discretion of not accepting AmExCo or JCB or CUP if they ONLY applied for MC/Visa/BancNet/MegaLink/ExpressNet. I applied sa BDO for Merchant Accreditation, iba-iba ang Merchant Discounting ng card brands. Premium Brands ang AmEx, JCB, CUP, and Diners Club International.

    i.e. BDO POS Terminal (sa contract usually ng RTW and Dress Shops) MC and Visa 6% merchant discounts + 0.5% WT = 6.5% kaltas sa kada swipe. 3.5% merchant discount for BancNet, MegaLink, and ExpressNet, walang withholding tax. Pero noon, sa DCI dahil sa Security Bank pa ito noon bago maging BDO, may additional 0.5% sila para sa bawat transaction kasi nakikigamit sila ng POST. And then sa CUP, JCB and AmEx nasa 7 to 8.5% plus 0.5% WT sa bawat transaction.

    Tumatanggap ng MasterCard, Visa, CUP, JCB, and AmEx (including Megalink, Bancnet and Expressnet) ang mga BDO-issued POST. However, nasa discretion din kasi ng merchant iyan kung ie-enrol nila ang POST nila sa mga tinatawag nilang "Premium" Cards na JCB, CUP and AmEx na mas mataas magporsyento kaysa sa mainstream na MasterCard and Visa. Kaya minsan, hindi talaga pwede
  • Strong7PowerStrong7Power Member PEx Moderator
    What are the options in changing my card type?

    CARD DOWNGRADE – change of card type in lower tier within the same card brand. (e.g. AMEX Platinum Credit to AMEX Blue)

    CARD UPGRADE – change of card type in higher tier within the same card brand. (e.g. DCI Standard Credit to DCI Premiere)

    CARD CONVERSION – change of card type between two card payment brands. (e.g. MasterCard Credit to Diners Club International)

    In BDO, there's P400 replacement card fee for card conversion/downgrade/upgrade.
  • Strong7PowerStrong7Power Member PEx Moderator

    Will my points forfeit when ask for change of card type?

    OBSERVATION: Sinasabi ng CSR na mapo-forfeit o mawawala na ang Credit Cards Points / Membership Rewards Points / Miles kapag nagpa-card conversion, downgrade, o upgrade. Pero hindi ito 100%. Depende pa rin sa scenario.

    (a) Kung pareho ng spend to points/miles/rebate ratio pati ang Rewards Catalogue, mananatili ang nakuha mo sa rewards system (e.g. Visa Platinum to JCB Platinum; Classic Visa to Gold Visa, JCB Gold to CUP Gold).

    (b) Subalit kung magkaiba ang spend to points/miles/rebate ratio pati ang Rewards Catalogue, mapo-forfeit na ang nakuha mo sa reward system (e.g. Gold MasterCard to ShopMore, AXP Blue to AXP Platinum Credit).

    Magkakaiba halos ang mga Rewards System (Regular Card Points, Elite Card Points, SMAC/Bench/F21/Laus points, Miles, Cashback/Rebate, Membership Rewards points, Membership Rewards Platinum points, at iba pa) at spend (PHP 30, 38, 45, 50, $1).

    Laging tandaan, dapat magkakapareho ang spend to points/miles/rebate ratio at category sa Rewards Catalogue/Incentivo kung gusto ma-retain o hindi ma-forfeit ang pinaghirapan sa reward system


    Is there any change in MEMBER SINCE when card type changes?

    Mananatili ang taon ng MEMBERS SINCE once na na-down/upgrade o conversion ang card regardless of card brands.

    This may only be applicable to BDO Cards ONLY.

  • Strong7PowerStrong7Power Member PEx Moderator
    What is The American Express International Currency Cards?

    Charge Cards available in US Dollar and Euro, designed to support your lifestyle, wherever you are in the world. 

    American Express offer a range of Charge Cards in two different currencies, providing you with year-round service, alongside a wealth of benefits, rewards and experiences. American Express Charge Cards have no pre-set spending limit and no interest charges, as long as you pay off your balance in full each month.

    All charges are converted to and billed in the currency of your Card Account, resulting in greater control and more convenience if you frequently spend or hold funds in these currencies. 

    The Platinum Card

    Gold Card

    Green Card

    The Basic International Currency Card
    A fee free product without any rewards, benefits or features. Simply pay your account in full each month and take control of your finances. No annual Cardmembership fee. 
    (As of this post, this Basic International Currency Card is NOT available in The Philippine Islands).

    In The Philippine Islands market, US Dollar Charge Cards are ONLY available.

  • Strong7PowerStrong7Power Member PEx Moderator
    edited August 2018
    What is BDO Virtual Card?

    Get ready to shop online. Online shopping is now just a click away with your BDO Virtual Card!

    • It’s a credit card designed exclusively for use in the Internet/Online.
    • It has a different card number from your regular BDO credit card to protect your regular card number and credit line
    • It’s a card that is linked to your BDO credit card account
    • With adjustable credit line that lets you define your limit according to your online purchasing needs

    *The BDO Virtual Card is open as companion card to BDO MasterCard and Visa credit cards (excluding ShopMore and Simple Installment Card).



    Here are 2 ways to get a BDO Virtual Card:

    1. By Phone:
      Call the BDO Customer Contact Center at 631-8000 for Metro Manila or 1-800-10-631-8000 (PLDT) or 1-800-3-631-8000 (Digitel) for domestic toll-free.
    2. Online:
    • If you are enrolled to the Credit Card Online Facility, click here .
    • If you are not yet enrolled to the Credit Card Online Facility, click here.

  • Strong7PowerStrong7Power Member PEx Moderator
    What is Card Security Code?

    A card security code (CSC; also called card verification data [CVD], card verification number, card verification value [CVV], card verification value code, card verification code [CVC], verification code [V-code or V code], or signature panel code [SPC]) is a security feature for "card not present" payment card transactions instituted to reduce the incidence of credit card fraud.

    The codes have different names
    • CID": "Card Id", "Card Identification Number", or "Card Identification Code" – Discover, American Express (four digits on front of card)
    • "CSC" or "Card Security Code" – American Express debit cards (three digits on back of card)
    • "CVD" or "Card Verification Data" – Discover, sometimes used as the common initialism for this kind of code

    For Pilipino-issued American Express Card, the last 3-digit in the rear side is purposely used in BDO Online Banking enrollment only.

    *The card security code is different from the Verified by Visa, MasterCard SecureCode, JCB J/Secure or AMEXCO SafeKey, or DCI ProtectBuy password [known as One-Time PIN (OTP)] which is set by you when you enroll your card online with those 3-D Secure services.*

  • bluemeister04bluemeister04 PEx Rookie ⭐
    edited August 2018
    Deleted Post
  • bluemeister04bluemeister04 PEx Rookie ⭐
    edited August 2018
    Deleted Post
  • Strong7PowerStrong7Power Member PEx Moderator
    edited August 2018

    What do I do if I did not receive my Monthly Billing Statement?

    By using BDO Website Online Services, you can receive/view your Monthly Billing Statement in the Website! All you have to do is enroll your BDO Credit Card

    SEE: https://www.bdo.com.ph/support-topics/credit-cards/what-do-i-do-if-i-did-not-receive-my-monthly-billing-statement
  • gibsonfangibsonfan Member PEx Icon 🎖️🎖️🎖️


    Renewed ulit si buffet promo ni BDO sa City of Dreams :D
  • Strong7PowerStrong7Power Member PEx Moderator
    What're the difference between Charge on Demand, Auto-Charge Facility, and Automatic Debit Arrangement?

    CHARGE ON DEMAND (COD). Enjoy the flexibility of the by-request monthly payment. Every COD comes with a service fee. You may enroll via Branch, Customer Service Hotline, or Online Banking.

    AUTO-CHARGE FACILITY (ACA). One-time enrollment for multiple bills. No service fee. You may enroll via Branch, Customer Service Hotline, or Online Banking.

    AUTOMATIC DEBIT ARRANGEMENT (ADA) . A facility that allows you collect from your customers by directly debiting their BPI accounts. Using BPI ExpressLink, the bank's corporate internet banking platform, you simply have to upload your collection list and the payments are credited to your account real-time. No service fee. Enrollment from the branch is required.
  • Strong7PowerStrong7Power Member PEx Moderator
    What are the payment channels in paying BDO Cards?
    • BDO Branch Counters – cash or check payments are accepted at any branch
    • BDO eBanking* – transact anytime, anywhere in the world, through www.bdo.com.ph
    • BDO Phone Banking* - access your BDO account to pay for your Card using any touch-tone phone. Just call 631-8000.
    • SM Bills Payment Counters – pay for your Card through SM Bills Payment.
    • Other Bank's Online Banking - such as CBC, CBS, EWB, Equicom, MBTC, PSBank
    • ATM via BancNet

      *Enrolment of your BDO account is required to avail of this payment facility.

  • Strong7PowerStrong7Power Member PEx Moderator
    edited January 18

    What is the minimum Credit Limit of each BDO credit and charge cards?

    The minimum credit line of “BDO” branded cards, expressed in PHP:
    ShopMore MasterCard - P10,000
    BDO Basic Cards (Standard, Classic, Lucky Cat, Bench, F21, Laus, SIC) – ₱20,000
    BDO Gold Cards (MC, Visa, JCB) – ₱50,000
    BDO Gold China UnionPay – ₱50,000 or ₱100,000
    BDO Titanium MasterCard – ₱200,000
    BDO Platinum (MasterCard, Visa, JCB) – ₱300,000
    BDO Diamond China UnionPay – ₱450,000/500,000

    The minimum credit line of PH-issued AX & DCI cards:
    Blue from American Express® (Blue) – ₱10,000
    BDO Dual Gold Cards (Dual Golds) – ₱50,000
    The American Express® Cashback Credit Card (Cashback) – ₱50,000
    The American Express® Credit Card (Centurion Green) – ₱60,000
    The American Express® Cathay Pacific Credit Card (CX Standard) – ₱60,000
    The American Express® Gold Credit Card (Centurion Gold) – ₱100,000 
    The American Express® Cathay Pacific Elite Credit Card (CX Elite) – ₱300,000
    The American Express® Platinum Credit Card (Centurion Platinum) – ₱450,000

    The American Express® Charge Cards (International Dollar Card) – No pre-set spending limit (US$)*
    The American Express® Green & Gold Corporate Cards - CL is given by the Company. You're acting as extension/supplementary holder.

    Diners Club International® Card (International/Standard) - ₱20,000
    Diners Club International® Premiere Card (Premiere/Elite) – ₱300,000

    Diners Club International® Corporate Card – CL is given by the Company. You're acting as extension/supplementary holder.

    *NO PRE-SET SPENDING LIMIT? This does not mean, however, that there is an unlimited spending facility on the Card. Each transaction is approved based on the expense level and credit history of all of your Accounts established with us, our subsidiaries and affiliates and/or licensees, as well as on your credit history with other financial institutions and your personal resources and income known by us. Provided your Account is settled in full and on time each month, you can usually spend as much as you have shown us you can afford. Proof of resources and security may be required. We reserve the right to apply temporary spending limits in accordance with the Cardmember Agreement. 

    POST SCRIPT: As of this writing, this is the standard policy on minimum CL, and may change without prior notice. Upon the Issuer’s sole discretion, the Issuer may give a lesser credit limit with higher-tier cards if bank’s initiative. For example: Visa Classic with ₱10,000 CL, Titanium MC with only ₱95,000 CL, AMEX Centurion Green only with ₱20,000, or AMEX Centurion Platinum Credit with only ₱170,000.

    NOTE: Initial Credit Limit varies per cardmember.

  • Strong7PowerStrong7Power Member PEx Moderator
    edited February 2019
    What is the spend requirement for automatic membership fee waiver?

    BDO Credit Cards
    Effective May 1, 2018
    BDO Gold Card (MC, VISA, JCB, CUP) – ₱300,000
    BDO Elite Card (MC, VISA, JCB, CUP | Titanium, Platinum, Diamond) – ₱600,000

    AXP Credit Cards
    Effective April 15, 2018
    AXP Blue – ₱15,000 (monthly) | ₱180,000 (annually)
    AXP Centurion Green – ₱180,000
    BDO Dual Gold Cards (American Express and MasterCard Companion Cards) – ₱180,000
    AXP Cashback – ₱200,000
    AXP Centurion Gold – ₱300,000
    AXP Centurion Platinum – ₱600,000
    AXP CX Standard – ₱300,000
    AXP CX Elite – ₱600,000

    Note: There’s no publicized automatic MMF/AMF Waiver for Basic and Tie-up “BDO” branded cards and DCI cards.

    MMF = Monthly Membership Fee
    AMF = Monthly Membership Fee

    3sail said:
    Nabill na sakin yung AF ng Titanium MC ko. Ang offer ay 20k spend / enroll bill / gamitin points. Sabi ko sa CSR try muna without condition kung mawaive. Around 10k average monthly pero sa virtual card almost lahat ng charges so baka hindi kita sa system nila kaya 20K spend ang offer.
    Base sa mga paskil dito:

    Para sa AMF reversal with spend condition:
    BASIC CARD: P5,000
    PREMIUM CARD: 10,000
    ELITE CARD P20,000

    Other conditions, depende sa CC account at usage:
    -Auto Charge Arrangement (ACA) Enrollment
    -Auto Debit Arrangement (ADA( Enrollment
    -Balance Transfer Application/Availment
    -*Cash Loan (Cash It Easy | Easy Pay Cash) Application/Availment
    -Use your CC points

    Not all options ay pwedeng ibigay sa iyo; kung ano lang ang nakikita o nade-detect sa system.

  • Strong7PowerStrong7Power Member PEx Moderator
    edited November 2019

    What are the credit limit options in BDO credit cards?

    According to BDO’s discretion
    SEPARATE CREDIT CARD LIMIT – Each BDO card of yours has a separate credit line.

    SHARED CREDIT CARD LIMIT (SCCL) – the consolidated Credit Card Limit assigned to you across all your BDO Credit Cards.

    *BDO may, at its sole discretion, give a separate Credit Card Limit for each of the card issued or a consolidated Shared Credit Limit (SCCL) for all such cards.

    According to Cardmember’s Request, subject to Issuer’s Approval
    CARD LIMIT CONSOLIDATION – combination of credit line and outstanding balances of two or more credit cards into one account (surviving credit card account). This will be resulted for the permanent cancellation of the remaining non-surviving credit card accounts.

    CARD LIMIT ALLOCATION – Conversion of Card Limit Scheme from Separate to Shared and Aligned, assigned to two or more or across all your BDO Credit Cards.

    CARD LIMIT REALLOCATION – Transfer of portion of credit line from one credit card account to another account of yours. Temporary and Permanent options are available.

    Note: To check if your credit card account is under the Shared Credit Card Limit or NOT, your TOTAL CUSTOMER LIMIT [TCL] (or the sum of all credit limits of your BDO/AMEX/DCI credit cards) should be equal to your Credit Card Limit (as indicated on your Welcome Pack card carrier).

    *Simple Installment Card (SIC) is excluded in these card limit options.


    TEMPORARY INCREASE IN CREDIT LIMIT - You may request for temporary ICL in times of emergency such as vacation abroad, hospital expenses, etc. Still, subject to Bank's approval.

  • Strong7PowerStrong7Power Member PEx Moderator
    edited August 2018
    Maligayang Pagdating sa Ikalimang Sinulid ng mga Talakayan ng BANCO DE ORO (BDO) BANK-CARDS.

Sign In or Register to comment.