"Dentist" performed temporary filing despite my 6 y/o daughter is compalining of a toothache
Tanong ko lang po kung ano/saan puwedeng mag-reklamo dun sa dentista na nag-pasta sa anak ko?
My wife and daughter went to the dental clinic due to my daughter is complaining of a toothache? The dentist performed temporary filing of molars instead. After two days namaga yung part ng mukha ng anak ko kung saan yung location ng ngipin na napastahan. She can't sleep and can't even open her mouth, can't eat. We rushed her to the hospital for consultation, EENT doctor advised that the cause of swelling is due to abscess. She ask us to buy medicine and have a panoramic x-ray to be read by the dentist that performed the filing.
The following day we did not see any improvement on the situation. So we bring her to her pedia, as per advise of her pedia - she needs to be admitted to address the problem. Day 1 in the hospital, we went back to the dental clinic to inform the dentist that her patient is confined due to swelling of the face. We asked her to read the x-ray and provide medical certificate of the reading. As per her reading - "Filing (pasta that she performed) should be removed" and I noticed that she only sign on behalf ("FOR") of the dentist named in the medical certificate (which is the owner of the clinic). Three days after, swelling subsided and medical abstract showed that the casue of swelling is due to periodontal abscess.
Nagreklamo na po kami sa barangay, tatlong beses nang nag-harap and the dental clinic (thru their representative) failed to provide the name of the "dentist"
Question 1: Saan ko siya (Dentista) puwedeng kasuhan dahil mali yung procedure na ginawa niya sa anak ko?
Question 2: Saan ko puwedeng I-reklamo yung dental clinic? at yung "Dentista"? Dahil naniiwala ako na hindi registered dentist yung nag-pasta sa anak ko, kasi hindi pangalan niya ang nakalagay sa medical certificate. Nag-FOR lang siya at nabanggit niya na staff lang siya dun.
Marami pong Salamat!