RAINEVALIENTE wrote: »
Living at smdc condo is the most terrible and worst thing that you will do in your life.. Offering low monthly and agents said that there's a guaranteed bank financing upon unit turnover which is not true.. Very deceiving.. Check hlurb coz they dont have lts for some of their projects
The_Seeker wrote: »
I've bought a unit from SMDC's MEZZA II Sta Mesa last May. I've already paid the 10% spot downpayment for the condo unit worth 2.7M. My agent explained everything to me including the payment scheme and property management. I'm planning to have it CONDO UNIT FOR RENT through SMDC's property management. Agent told be turn-over will be after 45 working days. It has been more than 45 working days, I haven't received any confirmation of turn-over of the said unit. I have already submitted all the documents they need. I always send emails and messages to NOEME GARE and APRIL SUGCANG. They don't even bother to reply ASAP!
Ganun ba talaga ang turn-over processing? Any inputs?
silvermug wrote: »
I also bought a condo from SMDC. I see that Mezza II is under EOP. If you are under the EOP program, you should have received the EOP Approval letter. In that letter, the turnover date is indicated. It can be 30 days, 90 days, etc. But you have to call customer service and ask them when this started counting. That is the day when they received all the eligibility requirements or docs. When they give you this date, use the turnover date, 30, 90 days or whatever is applicable to you, to estimate and expect when you can get the unit.
I see that your location is MM; some people go to their office next to MOA to follow up. I am overseas so it was a little harder because I could not go there and personally ask someone -- "What's going on?"
Anyway, keep calling customer service. Use the EOP Approval Document they gave you.
If you are not under the EOP program, the last time I bought a condo from SMDC that is not under EOP, it took them a month before they turned it over to me. So much paperwork on their end and you really need to keep asking and pushing. Customer service was not much of help for me. The Buyers Turnover Group will be your guys but I did not get their direct contact from CS until I received the Notice of Acceptance. Customer service will just take your call and forward it to some guy (and I'm not even sure if they actually do that).
If I were you, I would go to their office in person. In my mind, I think the agent should help out all throughout the way until at least turnover. Because most of this is follow up, pushing, checking; and agents know which team/groups to get in touch with. I am still looking for that kind of agent, hehe.
The_Seeker wrote: »
Hi! Thanks for the inputs. I'm working overseas so the only communication with them is through email. I did not receive any APPROVAL LETTER from their side since May. This was their latest e-mail reply dated August 1:"We have submitted your documents for reconsideration,this time with 20%spot, 15% in 22 months, 65% balance that will work best for your salary range."
samsony wrote: »
Maybe not all smdc projects naman are like that? Good thing to have another option. How about dmci?
drspidey wrote: »
I acquired a unit at Mezza 2 Residences at Sta Mesa Area last May 2017 because it was the nearest condo to UERM where my daughter is studying. Counting the days from whence the requirements and checks were submitted, the turnover was supposed to be in the last week of August 2017 for EOP60. When I inspected the unit there were issues like a peeled wall paint in the bedroom, hollow sounding floor tiles and a leaking toilet bowl. These were minor I was told. Each time i followed up I got the same response "ginagawa na sir", "nasa engineering unit na po" and "we are still within the EOP60 schedule po", "we are following up your turnover".
It is first week of September 2017 na, nag lapse na yung EOP60. Do I get an update at least? No, they are not that responsible and professional to inform or update you at least. You have to bother them time and again to follow up. Today, I requested my sales agent to followup and this I was told " for delivery na daw po yung materyales". What the heck! Anong delivery at anong materyales???? 2 months had passed and may materyales pang hinihintay? If only they would allow unit owners to do the repairs and then deduct the expenses from the unit price.
I do not trust my sales agent and her agency anymore...puro "yes sir fina followup po namin regularly" but when you ask them for an update or what repairs are being done, wala silang masabi. I trusted my SMDC agent because she is my cousin's wife and I wanted to give them my business.
Wrong move! I should have research on SMDC prior to buying a unit with them. I should not have trusted them because of blood relations.
May DMCI project na malapit din pero 1 jeepney ride din to UERM...sa Mezza 2 katabi lang yung condo so lakad lang talaga.
We have acquired a DMCI project din before, Raya Residences sa Bicutan. Transacting with them was a breeze. DMCI was transparent and upfront, even giving us back a check for savings on the two adjoining units we bought kasi tinanggal yung adjoining wall. They also allowed my Mom to process the real property registration and taxes saving us a huge amount on miscellaneous expenses.
Learning this lesson the hard way. Kailan ang turnover ng Mezza 2 unit namin???? Only God knows.
I am frustrated with SMDC :grrr: