iOPEX Technologies PH (S1) | Call

stipipoy

Anyone working here? Any feedback about this company? I'm scheduled for an interview this coming Thursday.

raeymond

ako kakatapos lang ng initial and final interview ko kanina at JO ko na mamayang 7:30pm. mamaya ko malalaman lahat. bago nga lang pala itong company na ito..

pumpzzz

raeymond wrote: »

ako kakatapos lang ng initial and final interview ko kanina at JO ko na mamayang 7:30pm. mamaya ko malalaman lahat. bago nga lang pala itong company na ito..

Saan tong company na to?

crisrian

raeymond wrote: »

ako kakatapos lang ng initial and final interview ko kanina at JO ko na mamayang 7:30pm. mamaya ko malalaman lahat. bago nga lang pala itong company na ito..

Tech ba bro?

yuki2015

Saan located ang company na ito? Thanks!

randolfcedric01

It is located in net lima building at the bonifacio global city taguig the building is situated in front of Mini cars

hathaway

Okay ba compensation and benefits dito? Ganu na katagal tong company

armidalafontanil

hathaway wrote: »

Okay ba compensation and benefits dito? Ganu na katagal tong company

to be honest 17k +3k pag may experience na matagal *** iba mas mababa pero ako kahit 20k na yang offer ang makukuha mo per cut off 8k lang.. hindi nasusunod *** nasa kontrata. ewan ko lang sa iba...

Wagassi

armidalafontanil wrote: »

to be honest 17k +3k pag may experience na matagal *** iba mas mababa pero ako kahit 20k na yang offer ang makukuha mo per cut off 8k lang.. hindi nasusunod *** nasa kontrata. ewan ko lang sa iba...

Hi sir, balak ko mag walk in dito bukas, ask ko Lang, Musta naman yung work? Queuing ba? Mahirap? O mejo petiks? TIA!

ARMor_GL

got a phone call, scheduled for a TL interview tomorrow .. Any feedbacks?

Gossip_Gurl0003

Tru toh!....regular na ko sa company na yan nung umalis ako....kaya nga umalis ako because of that even incentives hindi binibigay taz yung matatangap mo na salary di yun yung nsa pinirmahan mo!!.ang pangit pa jan may mga disputes sila na hindi mo alam kung saan nang gagaling pag nireport mo sa tl mo wala namn nangyayari hindi bumabalik syo!nakuh..kaya sayng din tym nyo jan .pero para sa mga callcenter virgin.pde naman ,you can start your career with them.just for experience lang..but if you are not new call center business try to find another company that can provide you a good offer plus benefits...

Nice15

Talaga bang walang pre employment medical **?.... my annual increase b here? hows d salary & benefits?

rolandjames

I signed job offer 2 weeks back

This their process

initial interview - English test - HR interview - Technical interview - Client Interview - Pre employment - Job offer

Technical support account. I did the same thing in home based support before.
24 basic + 3k allowance + 2k Bonus + night

One day process

Meelan

Andito pa ba si Michael Alvin "Macky" Cunanan? Warning lang, this 'person' is a FAKE! He is the WORST 'manager'. I hope no company hires him! Nagmamagaling lang talaga! Sobrang inis na inis kami pag nagsasalita yan, akala mo kung sino. Bwiset! Don't be fooled. Pailalim itong taong ito!

fortesque

Michael Cunanan was employed with iOPEX from May 2013 - July 2013 and he now works for Telus. You can check his linkedin account for more information.

Meelan wrote: »

Andito pa ba si Michael Alvin "Macky" Cunanan? Warning lang, this 'person' is a FAKE! He is the WORST 'manager'. I hope no company hires him! Nagmamagaling lang talaga! Sobrang inis na inis kami pag nagsasalita yan, akala mo kung sino. Bwiset! Don't be fooled. Pailalim itong taong ito!

fortesque

I hope the information below can help applicants who are still wondering what the current process is in IOPEX TECHNOLOGIES

Application Process:
1. Initial Assessment: Basic English Exam and Technical Exam - everything is in multiple choice
2. Interview with Recruiter
3. Final Interview with Team Lead or Team Manager
4. Final Interview with Client (Applicable for TSR Tier II only)
5. Job Offer

*No Medical Assessment
*Job Offer package is dependent on candidate's work experience and amount clients can provide
*Night Shift and rotating shift
*Positions open: TSR II, TSR / SALES, INBOUND SALES
*12F Netlima Bldg, 26th St cor 5th Ave at BGC Taguig - Landmarks: Mini Cooper and Coffee Bean

fortesque

Accounts with iOPEX are NOT scams at all.
Comcast, Norton, AVG, Xfinity, XSS, Symantec, ICE are legit technical accounts well established in the US. These accounts have business with other contact centers in the Philippines (like Convergys)

I was an agent for Sutherland, Convergys, EPLDT Ventus (now SPI Global) before and I have experienced difficulties hitting targets in AHT, QA and even CSAT. Since then, I knew how to ask for HELP; TLs, QAs, teammates even managers are there to help. If you have difficulties hitting metrics, speak up and let someone higher know. Ask for a refresher training or 1:1 session with a trainer. On the other hand, if you feel that you are not a fit for the role, tell your TL to try and get you transferred to another account. There might be a chance for lateral transfer.

To add, all contact centers experience high volume of calls. Clients will route calls to the contact center which does well on agent's performance. AVAIL means the center is LOSING business. If you are getting less and less calls everyday, then my advise to you is to update your resume and look for another contact center.

armidalafontanil wrote: »

pagbebentahin kayo ng pagbebentahin pero scams mga account. norton, xfinity, avg.. tumatabo ng pera ang mga indians na yan walang rewards na binibigay sa agents... kawawa mga customers na tumatawag... mga agents dun walang alam sa technical lolokohin para makabenta lang... hirap magbenta, sobrang queueing. napaka toxic at nakaka pressure.

fortesque

Accounts with iOPEX are NOT scams at all.
Comcast, Norton, AVG, Xfinity, XSS, Symantec, ICE are legit technical accounts well established in the US. These accounts have business with other contact centers in the Philippines (like Convergys)

I was an agent for Sutherland, Convergys, EPLDT Ventus (now SPI Global) before and I have experienced difficulties hitting targets in AHT, QA and even CSAT. Since then, I knew how to ask for HELP; TLs, QAs, teammates even managers are there to help. If you have difficulties hitting metrics, speak up and let someone higher know. Ask for a refresher training or 1:1 session with a trainer. On the other hand, if you feel that you are not a fit for the role, tell your TL to try and get you transferred to another account. There might be a chance for lateral transfer.

To add, all contact centers experience high volume of calls. Clients will route calls to the contact center which does well on agent's performance. AVAIL means the center is LOSING business. If you are getting less and less calls everyday, then my advise to you is to update your resume and look for another contact center.

imgood

rolandjames wrote: »

I signed job offer 2 weeks back

This their process

initial interview - English test - HR interview - Technical interview - Client Interview - Pre employment - Job offer

Technical support account. I did the same thing in home based support before.
24 basic + 3k allowance + 2k Bonus + night

One day process

Hi Bro, what position yang may ganyang salary package?
Since there was an Technical interview, it's not clear whether that is for the TSR/Sales or the TSR II.

Can anyone clarify this pls?

fortesque

You can ask the Recruitment Specialist what TSR level you're profiled to. Text them through this contact number 09175277920.

imgood wrote: »

Hi Bro, what position yang may ganyang salary package?
Since there was an Technical interview, it's not clear whether that is for the TSR/Sales or the TSR II.

Can anyone clarify this pls?

imgood

What is ICE? How much do they pay for the TSR and TSR II? I am planning to move here if they give a competitive offer.