Call Center na Nagsasalita ng Wikang Español

Spanish speaking Call Centers


Hola! Me llamo mark dizon, ** trabajo en call center y estudio espanol en instituto cervantes. Naghahanap ako ng thread ng spanish call centers dito sa pinas, pero since wala akong makita kaya gumawa ako ng thread. Pagkatapos ko kase ng level 6 sa instituto cervantes e balak kong magapply sa spanish speaking call centers. Kaya calling all spanish call center agent, please share your experiences, pano ang environment? magkano ang compensation? etc. Sana marami magreply. Gracias. *okay*
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Comments

  • mia-dolcemia-dolce Member PExer
    ola mark. lo siento, pero mi no habla espanol... but im interested to learn the lingo. instituto cervantes? dun ka ng aral ng spanish? how much and how long does a course take? help nmn oh...all info that u can give me.
    im a CC agent; US acct, pero dami Es na customer, so i transfer the call to Es spkng agents.
    compen: probably around 30k and above yan. its a plus pg my CC experience. environment pareho *** s CC n english, its just the lingo that differs. for job openings search ka n *** online kc madami yan. ayoko mg suggest, mahirap na. pero surely big bucks yan.
    tnx.
  • Shinjuro23Shinjuro23 Member PExer
    convergys previously is looking for spanish speaking agents for their newly launched fitness account. they said that they give language premium if you get hired. not sure how much it is though.
  • markpottermarkpotter Member PExer
    sorry for the late reply, 2700 per 30 hours ang tutition sa instituto, bale mamimili ka kung intensive training (tue to fri) o kaya naman twice a week (tue and thur or wed and friday), 3 hours per day siya. Bale 30 hours per level. Yup malaki talaga salary sa spanish support, may kaklase ako sa instituto, taga west point call center ***, 30k ang offer sa spanish support sa kanila, sa kgb/infonxx naman e 25-30k, ganun din sa sykes 25-30k
  • kaye4everkaye4ever Member PExer
    Hola Mark! No hablo Espanol pero comprendo bien. :bashful: Buri ko sana mag enrol pero ali ako pwede ng weekdays, saturday la-ang. Ala eh meron bang gan-on? saka magkano? hehe. Gracias!
  • markpottermarkpotter Member PExer
    meron every sat, extensive training ang tawag dun, 2900 per level, tatagal *** ng 10 weeks per level
  • quichelorrainequichelorraine ebony and ivory PExer
    Hi Mark, nagkaron lang ng mga taong nagtatanong regarding instituto cervantes di naman nagsabi kung meron call ctr for you, bigay mo na lang ang website nun. I am also looking forward to learning spanish with the Instituto but that's beside the point.

    Anyhoo, if you are looking for a Spanish speaking call center. Try looking at HSBC.

    Try using this link:
    http://www.hsbcglobalresourcing.com/hotjobs.aspx?gsc=GSC_MAN1

    maganda ang company na yan. this is my second choice after ng Shell Shared Services. sana makita mo ang company na para sayo. =)
  • quichelorrainequichelorraine ebony and ivory PExer
    Mga friends... Eto ang website ng Instituto Cervantes:

    http://manila.cervantes.es/en/default.shtm


    For the tuition fees, eto naman:

    http://manila.cervantes.es/en/courses_spanish/students_spanish/enrollment_spanish.htm
  • markpottermarkpotter Member PExer
    thanks for the info, pero may idea ka ba kung magkano salary sa hsbc?
  • quichelorrainequichelorraine ebony and ivory PExer
    for regular english speaking employees it's about 23k (?)

    malamang mas malaki kapag Es speaking agents.


    why don't you try applying?


    it's the best place to bank
    it's the best place to work


    ika nga nila
  • carlocrosscarlocross Member PEx Veteran ⭐⭐
    mia-dolce wrote: »
    ola mark. lo siento, pero mi no habla espanol... but im interested to learn the lingo. instituto cervantes? dun ka ng aral ng spanish? how much and how long does a course take? help nmn oh...all info that u can give me.
    im a CC agent; US acct, pero dami Es na customer, so i transfer the call to Es spkng agents.
    compen: probably around 30k and above yan. its a plus pg my CC experience. environment pareho *** s CC n english, its just the lingo that differs. for job openings search ka n *** online kc madami yan. ayoko mg suggest, mahirap na. pero surely big bucks yan.
    tnx.
    visit instituto cervantes website.

    there's this multilungial school also sa may san juan lang sa A.LAke

    we;re looking for 5more students to complete the next batch. pag nakasakay ka sa LRT makikita mo yung AD nila.. Jruiz going to Vmapa station makikita mo there.
  • carlocrosscarlocross Member PEx Veteran ⭐⭐
    markpotter wrote: »
    sorry for the late reply, 2700 per 30 hours ang tutition sa instituto, bale mamimili ka kung intensive training (tue to fri) o kaya naman twice a week (tue and thur or wed and friday), 3 hours per day siya. Bale 30 hours per level. Yup malaki talaga salary sa spanish support, may kaklase ako sa instituto, taga west point call center ***, 30k ang offer sa spanish support sa kanila, sa kgb/infonxx naman e 25-30k, ganun din sa sykes 25-30k
    whoa im surprised that APAC offers 40K for spanish reps. inspite na maliit magpsweldo samen for normal agents, maliit lang pala sa iba! wah!!! apply na kayo samen.

    gusto ko nga din mag aral ng spanish para apply ako dito sa men for spanish account!
  • markpottermarkpotter Member PExer
    anong account yung 40k na offer sa spanish call center sa apac?
  • masterjedimasterjedi a nobody.... PExer
    I believe IC recently released an ad regarding their new program catered specifically for prospective spanish cc agents.

    Hola Mark! Hasta que nivel has terminado en Instituto? he terminado hasta nivel 7 pero no estoy seguro si estoy calificado para trabajar en un centro de llamadas (call center).
  • triggerbokietriggerbokie Member PExer
    nice thread. i thought about going to cervantes pero im learning using the michel thomas method instead. there are some mp3s of it via *****.
  • duncanmacleodduncanmacleod Member PExer
    ¡hola!hablo un poco de español.estudio en instituto cervantes tambien.right now, nasa level 2 na ako.gusto ko ring mag-apply sa cc na may spanish acct kasi nakakasawa na yung mga ***** na amerikano na yan.currently, i am working at sitel but i am planning to resign.the company is good but the acct sucks big time.have you heard of sears?it is a retail company in the effing us of a.nakakabanas *** mga clients namin.workforce bulok din.ang problema di ako makalipat ng acct.
  • masterjedimasterjedi a nobody.... PExer
    ¡hola!hablo un poco de español.estudio en instituto cervantes tambien.right now, nasa level 2 na ako.gusto ko ring mag-apply sa cc na may spanish acct kasi nakakasawa na yung mga ***** na amerikano na yan.currently, i am working at sitel but i am planning to resign.the company is good but the acct sucks big time.have you heard of sears?it is a retail company in the effing us of a.nakakabanas *** mga clients namin.workforce bulok din.ang problema di ako makalipat ng acct.

    ¡hola! duncamacleod! Quien es tu profesor *** nivel 2? creo que hay un programa por instituto cervantes *** los agentes de centro de llamadas. Actualmente quiero matricular pero estoy muy ocupado jejeje! :D si tengo tiempo y dinero, voy a matricular *okay*
  • duncanmacleodduncanmacleod Member PExer
    mi profesora es se?ora trining.?conoces a ella?es profesora en la universidad de filipinas tambien.:)
  • markpottermarkpotter Member PExer
    sana may mag post na may experience sa spanish call centers, o kaya may alam regarding don, lets concentrate there, not in instituto. thanks:)
  • masterjedimasterjedi a nobody.... PExer
    mi profesora es se?ora trining.?conoces a ella?es profesora en la universidad de filipinas tambien.:)

    Si, le conozco! :D ella es una profesora bien! *okay*

    oo nga sana **** may magpost dito ng mga call center agents sa spanish account...
  • masterjedimasterjedi a nobody.... PExer
    markpotter wrote: »
    sana may mag post na may experience sa spanish call centers, o kaya may alam regarding don, lets concentrate there, not in instituto. thanks:)

    since you mentioned that you're also studying sa instituto cervantes, why dont you ask around perhaps from your clasmates if there are anybody who has experience sa call center na spanish account tapos share mo dito :D by the way, I once had a professor there who used to work as an agent for a spanish account. ask around, her name is armis bajar :) i think she used to work in etelecare. I never got the chance to ask her since she was sent to spain (if im not mistaken) when she was our professor :)

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