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CC | Surcharges ( Alam mo bang bawal ito?)
some if not most merchants charge extra 5% - 10% when using Credit Card instead of cash, but do you know that this is illegal? You can actually report these merchants to the CC company.
Can anyone ( especially working for CC companies ) verify this?
Can anyone ( especially working for CC companies ) verify this?
Comments
If you are brave enough to try it, the recommended procedure is this:
1) Get the merchant to declare the surcharge separately on the invoice.
2) Charge the whole amount (purchase and surcharge) to your card.
3) Submit the charge slip and invoice to your credit card company. They should refund your surcharge and terminate the agreement with the merchant.
Many merchants know this already, so they resort to another tactic, which is publishing the charge price, and giving a discount for cash purchases. That is different, and will not get them in trouble with the credit card companies.
Kasi me nareklamo na sa ganito eh.... tanong lang naman eh bakit nag cha-charge ng 5% sa mga customers nila pag card ang gamit???? eh kasalan ba ng Customer kung nde nagbabayad ng maaga ang mga Credit Card Companies??? at isa pa ayaw kong magdala ng CASH eh... kaya ka nga nag Credit Card eh para iwas sa laman ng bulsa..... kumikita lang ng malaki ang mga merchants dito... isa sa mga pinakamalaking raket to!
Normally, the credit card company makes a commission on the sale. That's the 5% being talked about above. So when you buy P1,000 worth of goods and put the charge on your card, only P950 goes to the merchant and the credit card company keeps the P50.
If everything went according to plan the merchant should absorb this P50 as a cost of doing business. That's what most people do in the United States, for example.
But here, some merchants want to protect their margins and want to pass on the commission to the customer. They do it by the surcharge method which, as I have said earlier, violates the merchant agreement between the storeowner and the card company.
It doesn't have anything to do with the credit card companies being slow in paying - they usually pay within 5 days of presentation of the bills.
Sometimes a price tag is not practical, such as when the goods are too small or too large, in which case a price list or a sign near the merchandise is a suggested alternative.
Given that it might not be a violation of the price tag law, wouldn't it still be against the merchant agreement that you mentioned? Or should publishing two rates automatically imply that the cash price is the supposed "discounted" price?
KD, have you personally tried the recommended procedure that you ran down for us? Na-refund ka na ba ng credit card company for these surcharges?
im buying a celfon this weekend. and nagtanong-tanong ako, sabi nung stores na baka bilhan ko, may 6% na patong nga kung charge. and mga 800-1000, din yung patong.
how will my credit card (CITIBANK) know if it's surcharge? do i personally give them the charge slip and invoice? in the case of citibank, where do i go to do this?
so aside from the receipt that i usually get if i charge it to my credit card, i still have to get an invoice with a breakdown of the purchase and surcharge? then this is what i give to CITIBANK?
Sorry kung madaming tanong, nanghihinayang kse din ako sa 1000 pesos... and this weekend na ko bibili. and i'm willing to try you advice.
This procedure is based on the advice of one credit card issuer (BPI). I have never seen it work for me because when I once tried it, the merchant (politely) refused to sell anything to me. Draw your conclusions from those actions, if you wish.
Again, the objective is to get the merchant to state (in writing) that the surcharge is separate and added to the basic price. That's what the credit card issuer needs to go after the merchant.
this surcharge is actuallly VERY common pagmay-sale. ex: last night, i went to RP sa 9west store. they had a really good sale of 50% of sa shoes that i was going to buy. then, i asked, ilang discount pagcard- 45%.
or pagsa GH naman, when you want to buy ink cartridges, ma 7% (!!!) additional for using a card. once, i said, bawal yan ah. NR lng naman yung sales person.
dapat magkaruon ng consumer awareness dito. (like sa reporting of abusive taxi drivers-- call the 7890!) kasi rampant na pandaraya talaga, to the extent na bihira na yung mga store na di naglalagay ng surcharge!
any DTI Officials to determine whether this charges were
Leagal or Illegal.
Very common kasi to when purchasing Cellphones, Computers and Accessories, especially in Greenhills. Most of these items
, when purchased thu Credit cards give you an additional 6.0 - 6.5 % surcharge.
this surcharge is actuallly VERY common pagmay-sale. ex: last night, i went to RP sa 9west store. they had a really good sale of 50% of sa shoes that i was going to buy. then, i asked, ilang discount pagcard- 45%.
or pagsa GH naman, when you want to buy ink cartridges, ma 7% (!!!) additional for using a card. once, i said, bawal yan ah. NR lng naman yung sales person.
dapat magkaruon ng consumer awareness dito. (like sa reporting of abusive taxi drivers-- call the 7890!) kasi rampant na pandaraya talaga, to the extent na bihira na yung mga store na di naglalagay ng surcharge
sorry off topic
hi rachelt12. just got your private message to me about your hr application. tried to reply but you have no email or private message indicated in your profile. if you need assistance, send email to [email protected] and include your problem so we know its you.
cheers...
you're right, the objective is to have the merchant state it in writing!!!
i bough an 8250 phone 2 weekends ago.. and i tried to logically explain to the saleslady why i need to have 2 separate invoices, pero ayaw niya tlga..
hindi daw nila ginagawa un. 1 bill lagn daw tlga!.. i guess, na-inform na din siya ng kung sino man, about the whole issue...
so wla din ako nagawa!
nakakainis tlga yang mga tindahan na yan! :bash: