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  1. #1

    QBE Insurance - Australian Co. (Day Shift Only) - Taguig Operations (URGENT HIRING)

    QBE an Australian based general insurance provider, providing insurance services mainly to the Asia Pacific region, but also America, Canada, and Europe (QBE European Operations). It is one of the largest companies in Australia, and has market capitalization of A$18.6 billion. It has offices in 52 countries with over 16,000 employees worldwide.

    Open Positions as of March 25, 2013.

    URGENT!
    - Claims Analysts (Mix of Voice/Non-Voice)
    - Customer Support Officer (Processing/Non-Voice)
    - People Services Specialist (HR Services)
    - Financial Services Specialist (Financial Services)

    Email your resumes and indicate the position you’re applying for to [email protected] for initial screening.
    After which, I will forward your resumes to our recruitment team.



    Other Openings

    Claims, Operations, Finance Services & HR Services
    - Team Leaders
    - Operations Managers
    - Quality Leads
    - Quality Analysts

    Human Resources
    - Engagement Specialist
    - Leadership & Development Manager
    - Leadership & Development Trainer

    Operational Excellence, Performance Reporting & Continuous Improvement
    - Continuous Improvement Manager
    - Knowledge Management Specialists
    - Reporting Analysts
    - Operational Excellence Director
    - Operational Excellence Specialists

    Strategy and Planning
    - Project Lead
    - Project Managers

    Transition Team
    - Transition Support
    - Transition Specialist

    Facilities
    - Business Continuity Specialist


    Email your resumes and indicate the position you’re applying for to [email protected] for initial screening.
    After which, I will forward your resumes to our recruitment team.




    FAQ

    1. How long has QBE been in operation?
    125 years.

    2. Where is the office located?
    We have one in Makati but our Operations is located in Bonifacio Global City, Taguig.

    3. How long has your GSS Center been in operation?
    Our office in Taguig is a pioneer business. We only started hiring early this year and are ramping up “faster than you can say QBE” to fill hundreds of slots.
    At the moment, we only have the 1st and 2nd waves of New Hires in training.

    4. Can I just walk in and apply?
    NO!
    Our recruitment team prefers referrals from QBE employees. After the initial screening, we will then endorse the applicants to a special recruitment staff from John Clements (Exclusive to QBE) to conduct the bigger chunk of the screening process. This is because we are still in the process of assembling our own recruitment team.

    5. How much is the Offer?
    I will not be able to answer that question since our recruitment team will only be able to make you an offer once you pass.


    Qualifications for the following positions:

    Claims Analysts (Mix of Voice/Non-Voice)
    • Receive record and process all incoming insurance claims for assigned area.
    • Interpret basic policy coverage's and determine if coverage's apply to claims submitted, escalating issues as needed.
    • Set reserves and authorize payment within scope of authority.
    • Settle claims in the most cost effective manner, ensuring timely issuance of disbursements.
    • Identify suspicious or potentially fraudulent claims, notifying supervisor, arranging investigation and briefing solicitors if further action is to be taken.
    • Ensure compliance with QBE policies, procedures and relevant legislation.

    REQUIREMENTS:
    • Customer service skills
    • High proficiency in Telephony skills (tone, objection management, reasoning and sound judgement)
    • Knowledge of insurance industry and claims process *preferred but not required
    • Well-developed interpersonal skills
    • Analytical and negotiation skills
    • Effective planning skills and time management Solid


    Customer Support Officer (Processing/Non-Voice)

    REQUIREMENTS:
    • Candidate must possess a Vocational/Bachelor's/College Degree in any field or at least completed 2nd year college with no back subjects.
    • Strong command of Written and Good Spoken English Language.
    • 1-3 years BACK OFFICE PROCESSING/ANALYST/BILLING/DOCUMENTATION/VALIDATION/REVIEWER experience e.g. process associate, analyst, ,etc. in a BPO or SHARED SERVICES setting.
    • FINANCIAL|HEALTHCARE|INSURANCE|MORTGAGE ACCOUNTS IS PREFERRED
    • Underwriting Experience and knowledge in LOTUS NOTES is an ADVANTAGE
    • Willing to work in Bonifacio Global City (The Fort)
    • DAY/MID SHIFT SCHEDULE ONLY.

    Email your resumes and indicate the position you’re applying for to [email protected] for initial screening.
    After which, I will forward your resumes to our recruitment team.

  2. #2

    Cool

    Apply NOW and you might just be included in our Summer Outing on April 28.

  3. #3
    Matagal ba sila tumawag?

  4. #4
    Depends on the urgency of the post you're applying for.

  5. #5
    CSR/ Claims analyst yung inapplyan ko e.......

  6. #6

  7. #7
    email sent.. ok lang ba undergrad BSA ako 1 sem left nalang Financial Services sana.

  8. #8

  9. #9
    Quote Originally Posted by sentbon View Post
    email sent.. ok lang ba undergrad BSA ako 1 sem left nalang Financial Services sana.
    Yup!
    Forward ko resume mo sir.

  10. #10
    Quote Originally Posted by germanowchez View Post
    May nagrefer sa akin.
    Sabi nya, ipapasa daw nya yung resume ko sa HR.
    Di ko lang alam kung naipasa nya nga.
    I think it's better to follow up sa nag refer po sayo.

  11. #11
    Can you send me more details (Comp and Ben etc.)

  12. #12
    Quote Originally Posted by germanowchez View Post
    Can you send me more details (Comp and Ben etc.)
    I will not be able to answer that question since our recruitment team will only be able to make you an offer once you pass.

  13. #13
    Thanks to those who have sent their resume.
    I've forwarded your application so please keep your phone lines open.

  14. #14
    please pm me details. very interested.

  15. #15

    Update

    Hi Guys,

    Currently, the Customer Support Officer Position is already filled up until May, next batch will be in July.

    Ang open lang po natin ngayon for immediate hiring ay ang Claims which is 20-50% voice.

    Qualifications:
    At least 1 yr experience in Financial or Insurance.

    atbp.
    - Claims Analysts (20-50% voice)
    - People Services Specialist (HR Services)
    - Financial Services Specialist (Financial Services)

  16. #16
    Sa mga nag send ng resume.
    I've forwarded them to our recruitment team.
    Please keep your phone lines open.

  17. #17

    Important reminder

    Please send your resumes in the following formats
    Doc
    Docx
    PDF

    Mahirap po mag edit ng resume na naka RTF format.


    Thank You

  18. #18

  19. #19
    Sensya na te!
    Gahol sa oras eh!
    hehehe

  20. #20
    sent sir! please check your mail

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