SEMINAR TITLE: Effective Employee Discipline
DATE: September 8, 2012
TIME: 9:00 am - 4:00 pm
VENUE: Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila

ORGANIZER: BUSINESSCOACH, INC.


Overview

One of the hardest tasks managers encounter is disciplining employees. It must be done right, to avoid conflicts and/or even legal battles. This seminar will equip you with the proper techniques and strategies on how to execute this properly.

Objectives

• To learn how to properly discipline employees
• To prevent conflicts that may demoralize your team
• To know how to handle employee misconducts

Who Should Participate

Human resource officers or managers, administrative officers and assistants, supervisors, and department heads

Key Topics

A. Discipline defined
a. Definition
b. Purpose of discipline
c. Objective of discipline
d. Belief in discipline
e. Reason for disciplining
f. Pitfalls

B. Types of discipline
a. Preventive
b. Corrective
c. Progressive

C. Sources of disciplinary problems

D. Motivating employees
a. Motivation theory
b. Employee motivation tips

E. Supervisor’s role in conflict resolution and disciplining
a. Coaching
b. Conflict resolution

F. Communication process
a. Six C’s of communication
b. Tips in communication

G. Values vs. rules
a. Managing by values and managing by rules
b. Linking personal and organizational values

H. The disciplinary process
a. General defense of employee in disciplinary cases
b. Supervisor’s role and responsibility
c. Due process
d. Conducting administrative investigation
e. Question to ask before rendering a decision
f. Key to success

I. Improving employee performance and work habits

J. Concept of second change

K. Discussions:
a. Effective follow-up
b. Corrective action
c. Maintaining improved performance

L. Nature and scope of management rights

M. Being pro-active on violations


SEMINAR FEE: Php 3,000.00 per person (inclusive of snacks, lunch, drinks, handouts, seminar kit, certificate of attendance)
DISCOUNT: 10% Discount if FULL AMOUNT is paid at least five (5) days before the event.
RESERVATION: Phone reservation is required. Please call telephone 727-5628, 727-8860, or 496-6949.
SCHEDULE: Schedule may change without prior notice. Please call to confirm seminar schedule.

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