Responsibilities:
•Answer inbound calls as well, assist customers who have specific inquiries and resolve issues that fall within the specified scope of service.
•Provide personalized customer service of the highest level
•Update the existing databases with changes and the status of each customer
•Transfer customer calls to appropriate staff.
•Complete call logs and tracking systems
•Identify process gaps and assure that such gaps are promptly reported
•Other assigned duties
Requirements:
•Candidates must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree in any field
•Fresh graduates/ entry level applicants are encourage to apply
•Good communication skills
•Good Analytical Skills
•Must be willing to work in shifting schedules
•80 Full time positions available
•Applicants must be willing to work in McKinley Hills, Taguig City
Interested applicants may send their resumes to
geanbernadeth.viray@cognizant.com
You may also walk-in!
Our address is at 5th floor, 10 Upper McKinley Building, McKinley Hills, Taguig City
Just bring a copy of your resume, a valid ID and a pen.
Thank you!
Reply With Quote
Originally Posted by geanberniviray
