Wanted: 30+ Technical Support Agents
Starting salary: 22,000 per month
Meal Allowance: 1,500 per month
Transpo Allowance: 1,500 per month
Performance Bonus: 4,000 per month (conditions apply, top 20% agents)
Overtime: 125%
VL: 12 per year [all VLs are convertible to cash, available after 6 mos]
SL: 8 per year [all SLs are convertible to cash, available after 6 mos]
EL: 3 per year [non-convertible to cash, available after 6 mos]
HMO: Medicard given on the 7th month, free 1 dependent upon 1 year of tenure
Australian account so Day shift. An in-house call center. Alot of oppurtunities for growth.
Purely Technical Support. No upselling and no billing concerns.
Requirements:
- At least 6 months Call Center Experience is a must
- Candidate must possess a Bachelor's/College Degree in IT / Computer related course
- Can troubleshoot Internet connection, browser issue and emails or other IT related technology
- Good English verbal communication skills including active listening
- Familiarity with Computer Networking, Dial-up and ADSL internet connection is preferred
- Experience in operating network equipment such as ADSL and dial-up modems, routers, firewalls, proxy servers is preferred but not required
Location: Emerald Ave., Ortigas Pasig City
Applications will be endorsed to our Department. Will give tips and will be endorsed to Interviewers. For inquiries, you may send me an email including your resumes so I can pre-assess and forward your application.
Send Email To:
janwin_18@yahoo.com.ph