SEMINAR TITLE: Advanced Supervisory Skills Training
DATE: June 30, 2012
TIME: 9:00 am - 4:00 pm
VENUE: Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila
ORGANIZER: BUSINESSCOACH, INC.

Overview

Supervisors and managers are tasked to make sure that things are done correctly and at the right time. However, managing people has gradually evolved, and most experienced supervisors must learn to adapt to the change. Some “old” supervisory techniques may no longer work. In this seminar, you will be taught the best practices in management, and how to supervise a team in the most effective manner.

Objectives

• To understand and practice proper supervisory skills
• To learn how to effectively manage subordinates
• To know how to communicate and lead your team
• To understand limits of your power in handling staff working for you
• To be able to know the strategies in dealing with conflicts in the group

Who Should Participate

Experienced supervisors, assistant supervisors, managers, those who are being groomed for promotion, and anybody who is tasked to lead a team

Key Topics

MODULE 1: BASICS OF LEADERSHIP

Leadership defined
General type of leaders (formal and informal leaders)
Leadership style
Leadership style evaluation
Demonstrating leadership effectively

MODULE 2: GROUP DYNAMICS

Basics of group dynamics
Self-perpetuating cycle of activities
Team morale
Management and productivity

MODULE 3: RESOLVING CONFLICT

Conflict defined
Source of conflict
Conflict situations responses

MODULE 4: EFFECTIVE DELEGATION

Empowering and motivating employees through delegation
Steps in effective delegation
The do’s and don’ts of delegation

MODULE 5: MAKING DECISIONS TO SOLVE PROBLEMS

Problem solving and decision making techniques
PSDM basic tools

MODULE 6: COACHING AND COUNSELING

Preparation is the key
Coaching people through mistakes
Pitfalls to avoid
Guidelines for conducting session

MODULE 7: MANAGING MEETINGS

The do’s and don’ts of managing meetings
Agendas and minutes of meetings
Dealing with time wasters in meetings


SEMINAR FEE: Php 3,000.00 per person (inclusive of snacks, lunch, drinks, handouts, seminar kit, certificate of attendance)
DISCOUNT: 10% Discount if FULL AMOUNT is paid at least five (5) days before the event.
RESERVATION: Phone reservation is required. Please call telephone 727-5628, 727-8860, or 496-6949.
SCHEDULE: Schedule may change without prior notice. Please call to confirm seminar schedule.

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