So how's work ?

[african_herbzman]

just another day in paradise

ya man!

[Valorian]

patapos na ang period close, YES! 3 day vacation leave next week!

[rubberr_ducky]

Sana may MOD para linisin yung mga posts ng mga di marunong magbasa at sumunod sa patakaran

[jen_buga]

Sana may MOD para linisin yung mga posts ng mga di marunong magbasa at sumunod sa patakaran

ganyan talaga ang mahirap, post ng post kung saan saan, makakobra lang ng referral

isang malamig na sabado sa lahat

[Valorian]

pumasok sa opisina yun pala wala ring gagawin, haha..over time na internet browsing lang ang ginawa..naabutan ko pa ang opismate ko na nakikipag chat sa mga foreigner sa okcupid

[markpaul]

At the front of the back office
How the Philippines beat India in call centres


IT’S midnight in Manila, and the capital is just waking up to the start of another working day. At the Worldwide Corporate Centre office block, thousands of young Filipinos are crowding into endless open-plan offices. Once seated, they quickly start answering the questions and calming the frustrations of vexed American consumers beginning their own day on the other side of the Pacific Ocean.

These Filipinos are call-centre workers. To outsiders it is hardly a glamorous profession, yet despite the antisocial hours these men and women have every reason to be as well-motivated and cheerful as they seem. They are well paid and know that they work at the heart of their country’s most dynamic industry.


...

The main reason for the success of the Philippine call centres is that workers speak English with a neutral accent and are familiar with American idioms—which is exactly what their American customers want. Of these, many have taken to complaining bitterly about Indian accents (which no amount of “voice neutralisation” coaching seems to have overcome). As a result, the Indian firms themselves have been helping to move jobs to the Philippines by setting up call centres in Manila and other parts of the country. Infosys and Wipro, as well as scores of other Indian firms, now have substantial operations there. And they aren’t drawn to Manila by cheap labour. Wages in the Philippines are slightly higher than in India since the Filipino accent commands a premium.


More stories on: http://www.economist.com/node/21557350

[macintyre]

masarap pumasok sa work kapag downtime.. ahahah!

[jen_buga]

tama ka diyan macintyre, para ka lang pumasok nang wala lang..

magandang gabi sa mga night shifters!

it's a rainy evening and it's my off..

[rubberr_ducky]

ganyan talaga ang mahirap, post ng post kung saan saan, makakobra lang ng referral

isang malamig na sabado sa lahat

Sana...Sana...Mapalitan na si Kuya Danny as mod kasi parang inactive na yata siya...

Spealing off malamig. Grabe ulan ngayon at nakaka-antok. Kaso bawal at gawaan ng month end pati quarterly report Kape at yosi katapat nito

[brownchild22]

Lakas ng ulan. Ang hirap pumasok sa trabaho kasi ang sarap matulog lalo na kapag malamig ang panahon. hehe.. Musta kayong lahat.

[angpangitmo]

time to get some shut eye. Walang masyadong work ngayon.

[rubberr_ducky]

Sigh!

Lipat nanaman sa bagong workstation na mejo dinosaur age ang bilis ng connection :lol

[miehdloob]

last day na tom, eto resigned hahah toxic lahat.

[jen_buga]

tongue na naman tong snake seating na to! ang hirap humanaop pa ng matinong station!

advantage..petiks mode muna habang kunyari set up

i love saturdays! weh?

[ribyjohn]

Hi. I'm Ribyjohn. I will be starting my work this Monday, July 9.

I will work for Sitel Philippines for a Tech Support account. This will be my 4th call center since I started since March 2011. Well those previous centers are okay for me, its just that I'm so fuc*king [B] lazy and irresponsible [\B] on my work.

I just hope that this time around, I will enjoy my work and be able to be productive. I'm so frustrated when someone tag me as call center hopper. :'(

I'll try to update my Sitel life here and hope to hear from you as well. :-)

[jen_buga]

hello ribyjohn!

buset talaga tong mga bombay na to! sila pa tong mukhang pera! hingi ng hingi ng credit! mga leche! kasalanan mong magantay siya sa automated system ng 30mins? WTF naman!

good morning sa lahat!

It's 171 days before Christmas!

[ooddiicckk]

sa World Wide Corporate Center na-try nyo na ba yun bagong spa doon? Sinensis? na try ko na kasi siya astig!

[brownchild22]

Its monday again! start na naman nang kalbaryo ko! Sana Thursday na para start na ng long vacation ko.. Musta kayong lahat.

[Noy13]

edit: oops sorry wrong post :x

[callcentersalary]

Hi. I'm Ribyjohn. I will be starting my work this Monday, July 9.

I will work for Sitel Philippines for a Tech Support account. This will be my 4th call center since I started since March 2011. Well those previous centers are okay for me, its just that I'm so fuc*king [B] lazy and irresponsible [\B] on my work.

I just hope that this time around, I will enjoy my work and be able to be productive. I'm so frustrated when someone tag me as call center hopper. :'(

I'll try to update my Sitel life here and hope to hear from you as well. :-)

Why you chose sitel over other call center as your new home for you not to be tagged as call center hopper. As far as I know , Sitel offers very low salary for a Technical Support Post, way way below compare to the other call center companies. You also need to understand that as long as you work in call center, there is no guarantee that you would not be transferring from CC to the other. Call Center Hopping is not a new thing to those who chose to join this industry. You must look for a private company or corporation where you can really stay longer. Working in a government may be one, but there are several corporations where employees stay for more than 10 years.