Condor POS Solutions RP

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Company Info:

Condor POS Solutions, located in Alberta, Canada, specializes in POS (Point of Sale software and hardware). The four main products we carry are Vectron Point of Sale, Future POS, Auto-Star POS and Security cameras and Panels. These products target namely, Hospitality, Restaurants, Bars, Liquor Stores, Gas Stations,Pet Stores, Pubs, Retail Stores and Fast Food.

Condor POS Solutions has been in business for over 25 years and is known for providing exceptional customer service and reliable POS and security solutions. We have offices located throughout Alberta, in Calgary, Medicine Hat, Edmonton, Lethbridge and Red Deer. No matter which type of industry you are in, we can help you in maximizing your security and POS needs and with service that you can depend on.

What We Do:
We are a start-up call center conveniently located at Project 8, Quezon City doing hardware and software support for Canadian and American customers.

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Our Need:

We are currently looking for experienced Technical Support Representatives who have excellent communication skills and excellent work ethic. You can contact me at 09267558359 or email me at jed.morilla@yahoo.com.

Thanks PEx!

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Our Focus:

We don't require or implement any metrics like AHT, ACW, QA, etc. What we're focussed on is only one thing: CUSTOMER SATISFACTION. We don't even send surveys or any grading system to our customers. As long as we keep our customers happy, then it's a JOB WELL DONE!

With regard to call volumes, we have an average of 3-5 calls per day. If you've experienced avail times of 10-15 minutes from your current job or previous one, then you would be surprised to hear that our avail times for an average would be 2-3 hours. How's that for a change?

We do callbacks if necessary (no matter how many times it would be) just to make sure that support is given in a timely manner to make the customers feel special in every way.


Shift Schedule:

We have fixed schedules here. Our night shift starts at 10pm and ends at 7am. Fixed Saturday and Sunday off. While our day shift starts at 7am and ends at 4pm.

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Our Hiring Process:

1. Initial interview
2. Technical know-how interview
3. Final interview (with the owner of the company)
4. Job Offer
NOTE: NO EXAMS!

Just a heads up to those who are interested: we DON'T entertain walk-in applications for the moment. First step would be to send your resume and wait for our call.

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Position: Level 1 & 2 Technical Support Specialist
Provides technical assistance and training to customers by performing the following duties.
Essential Duties and Responsibilities:
include the following. Other duties may be assigned as required.
Provide client support and technical issue resolution via E-Mail, phone, internet and other electronic medium.
Configuration of client's equipment to connect to the Internet via modem/DSL Router.
Configure software to connect to Internet application servers.
Provide training to clients in the use of system and applications as related to Internet.
Obtain general understanding of OS and application operations related to company offered services.
Identify and correct or advise, on operational issues in client computer systems, software and network issues
Perform creation of new accounts and update information using company provide software tools.
The Ideal candidate will also possess the following skills:
Able to work independently and efficiently to meet deadlines.
Able to promptly answer support related email, phone calls and other electronic communications.
Self-motivated, detail-oriented and organized.
Experience with hardware and software issues.
Proficient in Internet related applications such as E-Mail clients, FTP clients and Web Browsers.
Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Typing proficiency: 40-60 wpm.

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Position: C# & ASP.Net Developer / Programmer
C#, ASP.NET (v2.0 or higher with 4.0 being ideal)
ASP.NET MVC - Preferably recent version
SQL Server 2005 and/or 2008
Solid coding and DB experience
Self-motivated & creative personality
Great communicator - (very Important)
Strong time and priorities management skills
Required language(s): Oral & Written English
Full-Time position available
Applicants must be willing to work in Project 8,Quezon City

Position: PHP Web Developer
Candidate must possess at least a Bachelor's/College Degree
3 to 5 years of experience in PHP web development
Good knowledge of Linux, Apache & CMS's
Experience in e-commerce sites / affiliate programs (an asset);
Great communicator - (very Important)
Strong time and priorities management skills
Ability to setup a web server, design & create website, host website from start to finish
Strong SEO ability
Self-motivated & creative personality
Required language(s): Oral & Written English
Full-Time position available
Applicants must be willing to work in Project 8,Quezon City

Position: (dot).Net Web Developer
Candidate must possess at least a Bachelor's/College Degree
3 to 5 years of experience in .Net web development
Good knowledge of CMS's
Experience in e-commerce sites / affiliate programs (an asset);
Great communicator - (very Important)
Strong time and priorities management skills
Ability to setup a web server, design & create website, host website from start to finish
Strong SEO ability
Self-motivated & creative personality
Required language(s): Oral & Written English
Full-Time position available
Applicants must be willing to work in Project 8,Quezon City