New Call Center Opening! Day Shift Accounts!

[c1phhr]

up ko lang

[levik19]

i'm looking for a non-voice job. can you send me details? leviathan_kdl@yahoo.com

[capsulette]

one day recruitment process ba?

[c1phhr]

one day recruitment process ba?

hindi po kami one day process .. but we need CSR / TSR / SALES applicants for our new account na mag open by next month.. If you are interested , please submit your resume to hr@cyberone.ph

[c1phhr]

As of now ang opening po namin ay voice job , which will be opening by next month , we need CSR / TSR and SALES applicants. Please reply if you are interested with those positions that are available.

[c1phhr]

are you still hiring for CSR post?

-- sorry for the late reply to your post.. yes we are still hiring for CSR position, if you are interested please send your resume to hr@cyberone.ph

[ajeugenio]

hindi po kami one day process .. but we need CSR / TSR / SALES applicants for our new account na mag open by next month.. If you are interested , please submit your resume to hr@cyberone.ph

Hi. This is Aljun Eugenio, applied for TSR position on 2nd week of May. Then I received a sms on 05/17 from Angel asking to send my name and position so they can schedule me for final interview. I sent the information right away but until now I didn't hear anything yet. Thanks

[chance07]

Hi! How much is the salary of a TL here? Thank you.

[darkchocosuckao]

Is this Makati only or do they have other operation offices? And are all the accounts day shift? I want to apply for TSR but looking for work places in Libis, Cubao, or Ortigas areas.

[PahNexT]

Is the TSR position still available? Can I just walk in? Thanks.

[c1phhr]

CSR (Customer Service Representative)

Responsibilities:
Professionally handle high volume of calls both inbound and outbound
Resolve customer issues via one call resolution guidelines and/or escalated process
Meet or exceed company and client performance metrics
Maintain a balance between company policy and customer benefit in decision making
Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers
Responsible for call disposition or compiling and generating reports as required
Ability to work in an independent fashion and with little supervision
Adapt easily to a dynamic environment
Gather information to effectively collect and resolve outstanding accounts
Maintain database/systems by entering, updating, and retrieving data, as well as formatting and generating reports
Assist in resolution of outstanding balance problems from past due accounts
Respond to inquiries from customers and/or internal representatives in the achievement of account resolution
Flexible to changes and has sense of urgency
Communicate with customers over the phone, by e-mail, or regular mail correspondence
Be first point of contact for customers who have problems or inquiries about a product or service


Collections Representative

Responsibilities:
Professionally handle high volume incoming inquiries from customers both inbound and outbound.
Resolve customer issues via one call resolution guidelines and/or escalated process.
Meet or exceed company and client performance metrics.
Maintain a balance between company policy and customer benefit in decision making.
Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers.
Responsible for call disposition or compiling and generating reports as required.
Possess an ability to work in an independent fashion and with little supervision.
Can adapt easily to a dynamic environment.
Gather information to effectively collect and resolve outstanding accounts.
Maintain database/systems by entering, updating, and retrieving data, as well as formatting and generating reports.
Assist in resolution of outstanding balance problems from past due accounts.
Respond to inquiries from customers and/or internal representatives in the achievement of account resolution.
Flexible to changes and has sense of urgency
Communicate with customers over the phone, by e-mail, or regular mail correspondence.
Be first point of contact for customers who have problems or inquiries about a product or service.

[undaunted00]

Hi. This is Aljun Eugenio, applied for TSR position on 2nd week of May. Then I received a sms on 05/17 from Angel asking to send my name and position so they can schedule me for final interview. I sent the information right away but until now I didn't hear anything yet. Thanks

Hi! Have you heard from cyberone already?

[c1phhr]

Is the TSR position still available? Can I just walk in? Thanks.

Yes we do have TSR positions available. And yes we do accept walk-ins.

[c1phhr]

Is this Makati only or do they have other operation offices? And are all the accounts day shift? I want to apply for TSR but looking for work places in Libis, Cubao, or Ortigas areas.

As of now Makati pa lang po ang call center site namin since we are a new call center that just started operations this year. We do have available TSR positions though makati lang po talaga for now.

[c1phhr]

Is this Makati only or do they have other operation offices? And are all the accounts day shift? I want to apply for TSR but looking for work places in Libis, Cubao, or Ortigas areas.

-- as of now sa Makati pa lang ang office namin and YES dayshift ang lahat ng accounts.

[retxed28]

-- as of now sa Makati pa lang ang office namin and YES dayshift ang lahat ng accounts.

hi good day...open pa ba tsr position nyo? pwede walk-in? pls pm me the details...thanks alot

[c1phhr]

hi good day...open pa ba tsr position nyo? pwede walk-in? pls pm me the details...thanks alot

Yes open pa po and we do need TSR for urgent hiring sa day shift account. Walk in is ok as well. Just go to 14th Floor, The World Centre, 330 Sen Gil Puyat Ave, Makati City

[maganda_yan]

hi...are u still hiring for the collections dayshift?

[c1phhr]

Yes we are... just feel free to drop by at out office for initial screening. Our office is located at the 14th Floor The World Centre, 330 Sen Gil Puyat Ave Makati City (in front of Mapua in Buendia almost corner Reposo Street)

[earthshake]

Are you still hiring for the TSR Dayshift post? What wave is it now and is it a telecoms account? w/ regards to the transpo allowance. does it depend on the address of the employee? Thanks!