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Fair Usage Policy
What is the Fair Usage Policy?
The Fair Usage Policy as stipulated in your Subscription Terms & Conditions are:
4. SUBSCRIBER DUTIES AND RESPONSIBILITIES
h) SUBSCRIPTION FAIR USAGE POLICY —
i) Subscriber acknowledges that the wi-tribe Internet Bandwidth is shared among all wi-tribe subscribers and it may be necessary for wi-tribe to regulate Service to a very small number of extremely heavy users for the protection of other subscribers and to ensure fast and reliable Service. Subscriber thus agrees that the Service is subject to wi-tribe’s Fair Usage Policy posted at www.wi-tribe.ph. Subscriber undertakes to keep himself informed of any changes to the Policy by visiting said site periodically.
ii) Subscribers who breach the Fair Usage Policy may experience a reduction in the upload and download speed and/or suspension or termination of the Service, even without notice to the Subscriber.
iii) If Subscriber subscribes to a Subscription Plan that does not impose limits on the amount of data that may be downloaded or uploaded during a month, such “unlimited” plans are nevertheless subject to the Fair Usage Policy. The term “unlimited” means that wi-tribe will not place a limit on how much data Subscriber uploads or downloads during a month or other particular period, however, it does not mean that wi-tribe will not take steps to reduce Subscriber’s data rates during periods of congestion or take other actions described in the Fair Usage Policy when Subscriber’s usage is negatively impacting other subscribers.
Why do you need a Fair Usage Policy?
Whether an internet provider sends the information from a DSL, cable or WiMax connection, customers are sharing bandwidth – the total amount of data that can be transmitted and received by the internet provider for your neighborhood.
That means that you, and all of your neighbors who are accessing the same website or are using the same broadband internet provider, are splitting the potential amount of information that is delivered to each home.
While the vast majority of our customers use our services considerately and their usage levels during peak hours don’t disproportionately affect the shared network capacity, we know that a very small number of subscribers use an excessive amount of network bandwidth at peak time. Those users engage in substantial continuous download activity of a level greatly exceeding the normal levels for a residential service, to an extent that can impair the performance of the network, decreasing thereafter the speed of the broadband service available to all other users.
To guarantee that all the subscribers of wi-tribe have an enjoyable experience while using the Internet, wi-tribe has put in place the Fair Usage Policy to ensure that there is an optimal service for all subscribers and that the service is fairly used by everyone.
Am I likely to be affected by the Fair Use Policy?
If you don’t use file sharing software or download large files frequently from the Internet, it’s unlikely you’ll ever be affected by this policy. Don’t forget that media streaming, including the streaming of internet radio contributes to your use of bandwidth and may, if left permanently on, cause you to be in breach of this policy.
All we ask is that you do so considerately. To get the best speeds, we encourage you to do your heavy downloading during the off-peak hours of 12am to 6am.
What will happen if my use is very high?
For frequent excessive high usage, we may suspend your service and/or possibly close your account. We don’t want to do that, and with your support and goodwill we’ll work with you to see how we can avoid this happening.
If you find that your Internet needs have increased, we suggest that you upgrade to the next higher plan, which will offer even better speeds and freedom of use.
What can I do to keep my usage on a normal level?
To help avoid this happening in future, here are some simple tips that would help manage your usage.
1. Avoid leaving your PC/Laptop on when not using it.
• All sorts of data is often sent to / from your PC to websites and software suppliers.
• Turn off the pc when you are not using it, or at least disconnect from the internet.
2. Avoid opening multiple pages in your browser and leaving them open.
• Web pages are continuously refreshing and updating, and leaving multiple pages open in your. browser will mean that images, videos and banner advertising are continuously pumped to your machine.
• Close web pages that you are not using.
3. Avoid regular movie downloading.
• Movie and music files tend to be very large.
• Avoid regular movie downloading or at least do this in moderation. One movie every week or two is fine.
4. Avoid regular sharing / downloading of large files such as peer to peer file shares for music, videos, software, and games.
• At a minimum, ensure you are using a zip file, which is compressed files, for large file transfers. Spread your file sharing over the month rather than having a heavy download over a few days.
5. Limit automated software updates.
• Your PC/Laptop operating system and other software may have automatic updates turned on, which means it is using your Internet connection even when you are not aware of it.
• Ensure you turn off any automatic updates on software you are using, and only allow updates that you need.
By following these tips you will help ensure everyone including yourself will enjoy the great speeds that we are committed to offering our customers.
Good evening sir, Im using witribe plan 998 and i cant seem to access gmail's website is there any fix for this?
What will happen if di ko na bayaran yun Wi-Tribe ko dahil sa poor service nila na tinitiis ko every day. Mag 1 year na siguro yung subs ko sa kanila?
Saan ba exact Service Address w/ nearest road mo? Dapat w/n 400-Meter radius ang Service Area to get good signal at OK pa rin if 600-700 meters! Ilang bars ang Modem?
Sir, thanks sa reply. I got full bars/4 lights sa modem ko and yung CINR and RSSI are almost Max or 1-2 below the Max rate. Ala ako sa PC ko kaya can't say the exact numbers.
I'm using 4G CPE (white/red). Actual RSSI -49dBm to -50dBm. CINR 36dB to 37dB...
Sir, due to inconsistent speeds... bad streaming... etc. even on non-peak hours and sometimes even the speedtest webpage shows error and said to try re-loading again. I was thinking that maybe they cannot handle large simultaneous subscribers/connections in a specific area or whatever the term is. Anyway, many thanks for your response.
hey sir rene... can i ask some question? do wi-tribe have this throttling for torrent? cause i having this issue cant download torrent now..
Sir Available na po ba ang Wi-Tribe dito sa Binan / San pedro Area? dito po ako sa Juana 3 Binan, malapit po kami sa colegio san agustin binan, near SLEX southwoods interchange. may malapit po na cell site dito sa amin.
However, Juana 3 asper Smart BRO Mapping info:
Area: South Luzon Map View: MACRO
Region: Region IV-A - CALABARZON Map Name: CA_CAVITE 3-6
Province: Laguna Grid Number: O30
City: BINAN Section Number: UR
Residential Coverage Results
Connection Type Status
3G Not Covered
HSDPA Not Covered
So OK, Smart BRO WIMAX, 1Mbps @ P999MSF w/ FREE Installation/Activation w/n 1-3 days after receipt 1-mo. Advance at any Smart Wireless Ctr.! Give ff . to apply:
1. Full Name (First, Middle, Last)
2. Birthdate and Civil Status
3. Valid ID (Type & Nos.) Note: To follow - Send copy of valid ID and Proof of Billing ASAP
4. Service Address w/ Nearest Landmark/ Main road
5. 2 Contact Details (at least 1 CP No. & the other another CP No. &/or Landline No.)
6. Work Details, if any
Note: FREE Installation of Canopy within 1 -3 days after receipt of Initial Payment (P 999 as 1-month advance MSF) at nearest Smart Wireless Center.
With Refund if NO Signal
For more details and to apply, contact:
Agent Code: 4145135
0918-2312423 / (02)425-4798
Res. T/F: (02)846-0895
Tanong ko lang kamusta signal ng Wi-Tribe sa del Pilar St. Tuazon Village Pamplona Uno Las Pinas City
Bakit down ang website ng Wi-tribe today?... at may signal po ba ang wi-tribe sa del pilar st. tuazon village Las Pinas City?... Balak ko sanang magpakabit.. tnx..
Asper wi-tribe Coverage Map, service area w/ "[DARK GREEN LAYER] - GOOD Coverage"!
Advise/text me at 09182312423 when OK for FREE Demo/availing of Instant 4G Service? Need copy of Valid ID, Latest Proof of Billing 1-mo. Security/Adv. Deposit.
Last edited by add616reneb; Apr 27, 2012 at 06:03 PM.