SM Department Store: Too many employees?

[kensamor]

How about sa sistema ng ibang restaurants like Max's Restaurant, na kahit hindi ninyo naman tinatawag yung staff, lalapit sayo para mag offer ng additional order, o kung kamusta ang food, or mag o-offer ng masisira na nilang cake? Okay lang ba sa inyo yun?

I'm a bit irritated sa sistema ng Max's na yan sa totoo lang, kasi kapag kumakain kami, busy kami palagi ni hubby o ng buong family mag chikahan, o minsan, busy kang kumain, may laman pa ang bibig ko kasi kakasubo ko lang, biglang magtatanong

Again, mas maganda for me na naka standby sila at alert kung may mga customers ng need ng assistance, hindi yung automatically eh lalapit ka, at sisirain mo yung private moments at eating time ng isang pamilya or ng isang couple.

It's the same with restaurants here. The server will ask if you're doing okay or how do you find the food and if you need anything else. Pero once lang tapos back to regular programming ka na ulit. I mean, that's fine with me. Yun talaga ata ang standard.

Yung sa mga department store naman pagdating ko, papabayaan kang magtingin-tingin and then the salesclerk will ask if I need help with anything. Kung me sale sila sasabihin tapos sasabihin na just call her if I need help.

Mahirap din yung minsan wala man lang mag-assist sa yo. Pero nakakairita din yung me nakabuntot.

[freeman2981]

e di wag ka bumili sa SM. buti nga si Henry Sy kahit dugong chinese nakakapagbigay ng trabaho. Ikaw ba meron ka na ba nabigyan ng trabaho?
mas mabuti pa na madaming empleyado sa SM .. Kaysa madaming tambay sa kalye.. san ka maiirita sa tambay o sa mga empleyado!?
nakakagigil ka.sarap mo kaskasin sa liha. hahaha

[Papichulo168]

Hirap talaga pasayahin mga tao. Pag hindi pinansin ng saleslady sasabihin suplada o matapobre o tamad. Pag inasikaso naman sasabihin makulit o nangha-harass.

[alice_alice]

bakit ganun?

pag may bibilhin ako, walang nag aasikaso sa kin na mga ganyan.

pag di ako bibili, andami nila umaaligid.

bakit ganun?

nako sinabe mo pa ewan ko pero natataon pag kailangan kong bumili eh MIA ang mga yan pag naman wala akong pera eh kuyog naman sa pagassist nakakailang na may sunod ng sunod.

[c_brain]

Buti nga inaasikaso ka e. If maraming nakapaligid e di sabihan mo ng maayos na magtitingin ka muna, tapos senyasan mo na lang sila pag may kailangan ka. Speak up people!

And learn how to ask nicely, huwag yung kada bukas ng bibig mo e katarayan na maiisip ng kausap mo.

[makemefeel]

e di wag ka bumili sa SM. buti nga si Henry Sy kahit dugong chinese nakakapagbigay ng trabaho. Ikaw ba meron ka na ba nabigyan ng trabaho?
mas mabuti pa na madaming empleyado sa SM .. Kaysa madaming tambay sa kalye.. san ka maiirita sa tambay o sa mga empleyado!?
nakakagigil ka.sarap mo kaskasin sa liha. hahaha

magkano pala sinisweldo sa inyo ni Mr. Sy?

i kid

[Busilak]

Guys nabalitaan nyo to? siguro may reason kung bakit marami silang employees, read this guys. sana lahat ng employees sa lahat ng malls ganito. good job sm marikina!

http://www.facebook.com/photo.php?fb...type=1&theater

That happened to my balikbayan friend. Sinagad-sagad ang lakad. Sa huling out-of-town trip, masama na ang pakiramdam. Kababalik pa lang sa MM, mall/shopping naman. She fainted while in SM Makati, she was treated in the clinic there then brought to Makati Med.

[quwertii]

Ang ayaw ko lang sa SM, yung ibang saleslady masyadong aggressive na makabenta. Imbes na hayaan muna yung customer na mamili ang gagawin nila susulsulan ka ng kung ano ano na kesyo bagay sa iyo ito blah blah hanggang sa mawala na yung concentration mo sa pagpili. Pag ganun yung mga nakakaencounter ko, aalis agad ako medyo nakakainis lang kasi

[ubermensch]

Buti nga inaasikaso ka e. If maraming nakapaligid e di sabihan mo ng maayos na magtitingin ka muna, tapos senyasan mo na lang sila pag may kailangan ka. Speak up people!

And learn how to ask nicely, huwag yung kada bukas ng bibig mo e katarayan na maiisip ng kausap mo.

Good point. I myself don't have a problem telling them that. It does happen however (personal experience) that
(1) after you've told them that, they'll continue making suggestions, OR
(2) after they've left (or after five steps to a different merchandise display), another employee takes their place and makes suggestions.

I think what some people here are doing is they're making an argument on what the default behavior of these employees should be: be visible, but approach only when asked.

[jazzmine22]

^ tama, hindi naman pwedeng "buti nga inaasikaso ka eh", eh sa nakakairitang asikaso na to the point na nawawalan ka na ng ganang pumili, mag isip at bumili, paano ba yun?



kensamor, kahit standard pa siya, I really think dapat mabago yung standard na yun, ako kasi yung taong I value my quality time pag magkakasama kami ng pamilya or with my husband on a date.

Ako talaga yung tipong, kung hindi kita kailangan, huwag mo akong istorbohin, and sa mga restaurants na ang patakaran eh naka alert lang ang staff once na may mangailangan ng assistance nila, mas naa-appreciate ko yun.

Kesa naman sa mga restaurants like Max's, na lalapitan ka ng staff, hindi lang isang beses, minsan twice or thrice pa, para tanungin kung may additional orders ka, gusto mo ng desserts, kamusta ang food, mag o-offer ng kung ano ano.

and everytime gusto kong sabihin "So, pinuputol mo ang kwentuhan namin, hindi kita kailangan, why bother ask?"

Hindi ko lang sinasabi kasi alam ko namang utos yun ng management.

Haha, mataray lang talaga ako, pet peeve ko lang talaga siguro.

Simple lang naman talaga ang gusto ko, mapa mall yan o restaurants, maging alert lang ang mga staff, gaya nga ng sabi ni Uber, "be visible but approach only when asked".

[Gide0n]

Nakakailang naman talagang dumaan sa SM dept store. Pwede naman kasi tumayo lang sila sa pwesto nila, at lumapit lang pag tatawagin, hindi yung kung anu-ano ang sinasabi at ginagawa. Nakakasira ng diskarte sa bibilin mong mga gamit.

Yung iba siguro dito na nagsasabing okay lang sa kanila yung ganun yung mga tipo ng tao na pumupunta lang sa SM dept store para pagkaguluhan ng mga sales lady. Maniac mode kumbaga

[jazzmine22]

Anyway, this may seem off topic but it is kinda related:

Ten rude things waiters do to you


-Not pay attention to you when you need help, like when you need a refill of your water glass after you eat something spicy. In my view, unless otherwise noted or told to the customer, a waiter should always keep an eye on the customer in case the customer looks up and around for their waiter. Other waiters should heed to such body language by either helping or by letting the original waiter know about the desperate gazes of the needy, and probably hungry or thirsty, customer.

- Ask questions while food is in our mouth. This is another tactic used by waiters. When your mouth is full, you may say anything to tell the waiter to get lost so you can chomp down your food, including “Yes, it’s good.” That is why you are always asked a bit-pointed questions. You are asked “Is everything ok?” instead of “I see that your mouth is burning. Is the food too hot?” or “I see that my questions are resulting in your mouth opening so strangely that the teriyaki chicken is falling onto the ground. Should I stop asking you questions till your plate is empty or till you tell me to reappear after disappearing?“

- Giving you too much attention, including asking you about the food or service or your needs and talking to you a lot while you try to focus on eating or while you try to talk to the people you came with.

http://thereasoner.com/articles/10-r...ters-do-to-you


So mapa staff sa mall or waiters, hindi tama ang:

- staff na hindi naka alert kapag may kailangan ka.
- staff na lumalapit sayo kahit hindi mo kailangan.

[arygoryps]

the worst employer of all is SM Dept Store

regardless, nakakatulong pa rin sa mga high school grads especially those from the provinces

[Papichulo168]

Anyway, this may seem off topic but it is kinda related:

Ten rude things waiters do to you


-Not pay attention to you when you need help, like when you need a refill of your water glass after you eat something spicy. In my view, unless otherwise noted or told to the customer, a waiter should always keep an eye on the customer in case the customer looks up and around for their waiter. Other waiters should heed to such body language by either helping or by letting the original waiter know about the desperate gazes of the needy, and probably hungry or thirsty, customer.

- Ask questions while food is in our mouth. This is another tactic used by waiters. When your mouth is full, you may say anything to tell the waiter to get lost so you can chomp down your food, including “Yes, it’s good.” That is why you are always asked a bit-pointed questions. You are asked “Is everything ok?” instead of “I see that your mouth is burning. Is the food too hot?” or “I see that my questions are resulting in your mouth opening so strangely that the teriyaki chicken is falling onto the ground. Should I stop asking you questions till your plate is empty or till you tell me to reappear after disappearing?“

- Giving you too much attention, including asking you about the food or service or your needs and talking to you a lot while you try to focus on eating or while you try to talk to the people you came with.

http://thereasoner.com/articles/10-r...ters-do-to-you


So mapa staff sa mall or waiters, hindi tama ang:

- staff na hindi naka alert kapag may kailangan ka.
- staff na lumalapit sayo kahit hindi mo kailangan.

"a waiter should always keep an eye on the customer in case the customer looks up and around for their waiter"

Really? Waiter yan hindi air traffic controller. That's just asking too much service from a minumum wage worker. If you ate something spicy and you suddenly are in need of water, ask for water.

[Ice Burn]

Speaking of SM and water, nakwento sa kin ng friend ko who used to work for SM (corporate office siya), na ang SM doesn't provide free drinking water sa mga employees, kahit man lang fountain or water dispenser wala. At may monopoly sila sa drinking water. Employees can only buy that sm bottled water. Bawal silang magdala ng sariling bottled water or thermos.

I understand that some companies don't provide employees with drinking water pero, pagbawalan ba naman ang employees na magdala ng sariling tubig? geez. Sa dami ng employees nila, ang dami rin ng kinikita nila sa sales ng sm bottled water.

[Papichulo168]

Nakakailang naman talagang dumaan sa SM dept store. Pwede naman kasi tumayo lang sila sa pwesto nila, at lumapit lang pag tatawagin, hindi yung kung anu-ano ang sinasabi at ginagawa. Nakakasira ng diskarte sa bibilin mong mga gamit.

Yung iba siguro dito na nagsasabing okay lang sa kanila yung ganun yung mga tipo ng tao na pumupunta lang sa SM dept store para pagkaguluhan ng mga sales lady. Maniac mode kumbaga

Funny you mentioned "nakakasira ng diskarte". Parang may intensiyong mangshoplift. Nasira ang diskarte.

Paano ba nasisira ang diskarte sa pagbili ng gamit?

[majime]

Funny you mentioned "nakakasira ng diskarte". Parang may intensiyong mangshoplift. Nasira ang diskarte.

Paano ba nasisira ang diskarte sa pagbili ng gamit?

haahaha nangyayari talaga yan kase ako din pag binabantayan ako nawawalan ako ng ganang bumili ayoko nung lapit ng lapit kagad..nakita na ngang namimili ka pa eh kada balik sa hanger di naman lahat pero yung ibang saleslady inaayos kagad sama pa tumingin parang pag hinawakan mo yung damit kelangan bilhin mo na kagad nyahhhhahaa

[arygoryps]

Speaking of SM and water, nakwento sa kin ng friend ko who used to work for SM (corporate office siya), na ang SM doesn't provide free drinking water sa mga employees, kahit man lang fountain or water dispenser wala. At may monopoly sila sa drinking water. Employees can only buy that sm bottled water. Bawal silang magdala ng sariling bottled water or thermos.

I understand that some companies don't provide employees with drinking water pero, pagbawalan ba naman ang employees na magdala ng sariling tubig? geez. Sa dami ng employees nila, ang dami rin ng kinikita nila sa sales ng sm bottled water.

tatang Henry's greed is clearly overshadowed by the overwhelming employment opportunities he has had been creating in various sectors

[Papichulo168]

haahaha nangyayari talaga yan kase ako din pag binabantayan ako nawawalan ako ng ganang bumili ayoko nung lapit ng lapit kagad..nakita na ngang namimili ka pa eh kada balik sa hanger di naman lahat pero yung ibang saleslady inaayos kagad sama pa tumingin parang pag hinawakan mo yung damit kelangan bilhin mo na kagad nyahhhhahaa

Wow, di ko alam napaka stressful pala ng shopping.

[majime]

Wow, di ko alam napaka stressful pala ng shopping.

ngayun alam mo na