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  1. #1

    SPi Global

    Signing bonus of Php 40,000 for Outbound sales specialists and Advanced CSRs until Feb 15, 2011 -- Does anyone know what accounts these are for and what site?

    Thanks

  2. #2
    sa tingin ko DISH NETWORK yan. Kasi yung SPI MAKATI/ MANDALUYONG mga PLDT SITES yan... nabili na ng SPI kasi.


    may original na SPI sa PQUE. Pero di ganyan magpasweldo. Di kasi callcenter yung site sa PQUE. More on non-voice/back office lahat.

    applicant din ako, and not from HR.

  3. #3

  4. #4
    Quote Originally Posted by [email protected] View Post
    wala ng ventus!?
    - SPI na silang lahat. Wala ng EPLDT.

  5. #5
    Parlance and Vocativ became Ventus.
    Then Ventus and SPI merged and became SPI Global.


    Does anyone know the difference between a regular CSR and and "advanced" CSR? Can't imagine the advanced CSR position for Dish.

    Does anyone else know what account that position is for?

  6. #6
    The Jester Race inflames's Avatar
    Join Date
    Apr 2008
    Location
    Gothenburg, Sweden
    advanced CSR means you'll be handling both cs and tech concerns.

    SPi Libertad handles ATT and Dish accts AFAIK.

  7. #7

    Cool

    ACSR basically means you will handle both customer service and tech support splits. Universal agent in other words. It's toxic, I must say, pero worth it kapag tumagal ka because mahahasa ka talaga.

  8. #8
    meron pa rin po ditong SIGN-ON BONUS for TSR Makati site?

    TIA

  9. #9
    I was hired at SPI Global, Espaņa site for local account (airline) specifically but during the contract, signing I declined the offer because they'd offer 10k basic only (taxable). Whew!

    Makati site offers 16k for CSR/TSR post for international account (LAN).

  10. #10
    nag apply ako dati sa ventus epldt na yan... sobrang baba offer nila...

    9k!!!!!

    ( for a local account daw... )

  11. #11
    Ano benefits and compensation for intl accounts sa makati?

  12. #12

    Wink ^^

    Quote Originally Posted by rdm1205 View Post
    Ano benefits and compensation for intl accounts sa makati?

    pina ok sa dish network.. been there for 2mos.. 10500 per cutoff ko **** no cc experience.. mahirap **** *** account un nga lang.. acsr kasi position mo.. cs, tech and pti sales gagawin mo.. sa jupiter site *** sa makati n.garcia..

    signing bonus 2k upon hiring.. 9k upon regularization..

  13. #13

  14. #14
    does anyone know the salary for the non voice CSR at their paranaque site? no experience yet. pls? I'm planning to apply there kc. hope u can help me w/ this one. tnx po!

  15. #15
    "Advance" agent means universal agent ka.You will handle almost every split
    1. customer service - billing, promotions
    2. tech support - troubleshooting, setup tech visit
    3. collections - when the service gets interrupted
    4. winback - must attempt to save customer before transferring to cancel dept

    And it has CSAT which is a very big deal to the client and the management. Failing CSAT would lead to termination.

  16. #16
    saan ang SPI sa makati? layo ko sa pque eh.
    and may dayshift ba sila? my cousin works here pero hinde
    ko siya makauspa busy kasi.

  17. #17
    hi..ask ko lang any idea ng salary range sa spi paranaque for customer service local finance acct?...voice ba to or non-voice. if anyone knows il appreciate tyhe info..

  18. #18
    Quote Originally Posted by JacquiManz View Post
    hi..ask ko lang any idea ng salary range sa spi paranaque for customer service local finance acct?...voice ba to or non-voice. if anyone knows il appreciate tyhe info..
    ^^what i know mas marami non-voice sa spi pque. rotation shifts. meaning of rotation-i learned the schedule from a fellow pexer in another spi thread-pero analyst siya eh. it is 2pm-10pm, 10pm-6am, 6am-2pm. may round the clock shuttle service sila. 3am-4am & 4pm-5pm break nun. salary is 12k or 15k (here kasi i'm not sure).
    Last edited by freshbabe; Feb 1, 2012 at 04:14 PM.

  19. #19

  20. #20
    I just saw their job post in jobsdb for CSR Non-voice.

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