WEST BUSINESS SERVICES (WBS) - Robinsons Pioneer

[Chi02]

pano ba pumunta dito? im from caloocan. mejo wala akong alam sa makati. can someone tell me the direction on how to get there? tia

[carlocross]

@raider110, please send me and email carlocross@gmail.com
@hardtohandle: wala naman po, so long as your willing and able.
@mogli, tuesday k n *** apply.
@maxmiller, balitaan mo ko after ur final interview later, keep in touch.
@conyongjologs, phil holiday naman sinusunod ng HR, so pag us holiday....
@chio2, magLRT 1 ka, baba ka buendia then sakay ka any bus going to north. then baba ka export bank kamo pasong tamo alam n nila un.

[Chi02]

@CARLOCROS, ty for the info. anyway hiring pa din ba dito?

[Chi02]

one more thing: is WEST BUSINESS SERVICES & WEST CONTACT SERVICES the same?

[maxmiller]

how'd you know? lapit na pala. apply na ko next week
btw.. any tips about the process of applications? TIA

Sana mapasama ka sa July batch if ever. Kapag puno na kasi yata yung for July, for August na yung mga incoming.

[maxmiller]

@maxmiller, balitaan mo ko after ur final interview later, keep in touch.

Parang natakot ako sa sinabi ng interviewer na sobrang hirap nung trabaho. Pero wala namang trabahong madali. Kamusta pala stress level ng mga agents dito?

[vertigo15]

Parang natakot ako sa sinabi ng interviewer na sobrang hirap nung trabaho. Pero wala namang trabahong madali. Kamusta pala stress level ng mga agents dito?

Nakakastress pag dumadaan ang guard. Baka kasi mahuli akong natutulog. Hahaha. That should give you a clue. :P

[maxmiller]

Nakakastress pag dumadaan ang guard. Baka kasi mahuli akong natutulog. Hahaha. That should give you a clue. :P

Parehong voice and data ba yang ganyang setup bro? Kasi voice daw yung pinupuno nila sa ngayon e.

[vertigo15]

Parehong voice and data ba yang ganyang setup bro? Kasi voice daw yung pinupuno nila sa ngayon e.

Well I can't speak much about VOice and Data kasi Local ang department ko. Pero yeah, sabi nila mahirap ang trabaho but if you're someone who is used to something like 100 calls a day with metrics like AHT, CSAT, etc. Then you will find the job here relatively easy. It's not toxic at all. Masaya. Paraiso sa isang hamak na kagaya ko.

[vertigo15]

Wow pare sabit sabit grammar ko dun sa last post. Hahaha. Tayo ng bumalik sa pag i EOP ng hindi pumurol ang dila.

[peekaaboos]

Parehong voice and data ba yang ganyang setup bro? Kasi voice daw yung pinupuno nila sa ngayon e.

In case sa voice ka mapunta, you're lucky pag sa hotel reservations ka na endorse, ganda na incentives andali pa acct i ♥ WEST, di sila barat mag offer,at incase na sa toxic acct ka mapunta, you'll get a reasonable package. Ayos pa ang Spectrum nila

[vertigo15]

In case sa voice ka mapunta, you're lucky pag sa hotel reservations ka na endorse, ganda na incentives andali pa acct i ♥ WEST, di sila barat mag offer,at incase na sa toxic acct ka mapunta, you'll get a reasonable package. Ayos pa ang Spectrum nila

I think ang sinasabi ni peekaboos ay ang West contact Services, yun yung call center. Ang inapplyan mo I think maxmiller is sa West Business Services (WBS), which is a different line of business altogether. Sa WBS, yung term na "voice" doesn't mean that it's like an agent position na magko calls ka. In the cc sense of the word, hindi voice ang trabaho sa WBS. I could say na hindi tlaga call center ang WBS. mahirap i explain, but you will know when you get here.

[chibiwings]

do you have any opening for Helpdesk or Network Engineers?

[maxmiller]

I think ang sinasabi ni peekaboos ay ang West contact Services, yun yung call center. Ang inapplyan mo I think maxmiller is sa West Business Services (WBS), which is a different line of business altogether. Sa WBS, yung term na "voice" doesn't mean that it's like an agent position na magko calls ka. In the cc sense of the word, hindi voice ang trabaho sa WBS. I could say na hindi tlaga call center ang WBS. mahirap i explain, but you will know when you get here.

Haha. Naexplain naman sya sakin ni sir PJ, nung nag final interview sakin pati si Carlo. And di na talaga ako sanay sa mga AHT or CSAT or even break scheds. More than 2 years na ko sa back office work. Haha

[maxmiller]

Wow pare sabit sabit grammar ko dun sa last post. Hahaha. Tayo ng bumalik sa pag i EOP ng hindi pumurol ang dila.

EOP = English Only Post?

[maxmiller]

Bakit Chikka text yung narecieve kong confirmation from the HR? Hoax lang ba yun? Chikka text na nga, Sunday night ko pa natanggap. So parang hirap paniwalaan. Haha. Anyway, tatawag naman daw sila.

[maxmiller]

I had my interview yesterday din. same thing happen,, and i felt the same.. and the bad thing is medjo umasa ko. I answered all the question naman pretty well. siguro nga 1 or 2 lang kinukuha nila each day.

1 more thing, sa mga mag aaply. I think they really look for those who can handle pressure very well.

I think dito ako sumablay:

ano difference ng customer at client. i got the customer part right, but client i answered incorrectly.

notes lang:

ENGLISH FLUENCY IS A MUST

THIS IS NOT A NON-VOICE ACCOUNT.

THIS IS NOT A PURE BACK OFFICE WORK.

yan ang emphasis ni sir pj nung interview ko.. kala ko kasi non-voice back office work eto.. so medjo inde maganda simula ng interview kasi pinaulit ulit nya na inde non voice at not pure back office...

E ako nga nung ininterview ni sir PJ as in paulit ulit kami. Haha. Mga nakatatlong ikot kasi sa customer/client question na yan. At, nagisa pa ako dahil sa sagot ko nung unang part ng interview. Half way along the interview nga akala ko bagsak na ko e. Inaantay ko nalang na sabihin nyang, "sorry, but you didn't pass".

[maxmiller]

hi..nung initial interview ko with sir pj, well ang mga tinanong nya sa kin more on technical terms like pc stuffs..what is a device driver? what are webmails and webmail client? what are web browsers? what is proxy and proxy address at kung anu-ano pa..tpos naalala ko may question about what stresses you out? yun lang po natandaan ko..hope it helps. gudluck!!!

Galing, yan na yan yung tinanong sakin! Haha
Meron pa, what is a hardware conflict.

[chei chei]

question naman po how bout sa business letter? as in hardcore correspondence po ba?

[ianeastwoodfan]

got contacted by 857 7400, it only rang twice. Does he/she even intend calling me? That's not even reaching out, its just like an extended missed call.

mr. calocross magreply ka **** sa sms ko. i wud just like to hav d number u gave me if i missed d call. Somethin happened to my phone i lost it. i dont know bakit hindi ka nagrereply

- from cp number ending in 4041