I went to Megamall earlier today to renew my clearance, unfortunately, I got a "hit". This is my 4th time getting a clearance and my 1st on renewing with my married name.
The NBI guy just stamped "HIT. FOR VERIFICATION PROCEED TO NBI VICTORY MALL 5TH FLOOR MONUMENTO"
I called the hotline NBI provided for questions regarding clearances. No one seems to want to take the calls because I called 5x to no avail. It just kept on ringing. So I called the NBI Victory Mall, finally, someone picked up! I asked him what I should bring to their office and when I should go there. He told me that the officers in Megamall stamps the date on my receipt. I told him there was none. I asked him for the NBI Megamall's number but said he doesn't know.
I called Megamall and found out that NBI does not have any phoneline for that office. GREAT!
Now, someone, please help me. I intend to go to that Victory Mall tomorrow. What should I bring and how long does the process usually take?