I have a problem with my card, anlaki ng floating transactions ko. E na-bill na sila sakin, tapos naka-float pa?? 10 transactions. WTH. Imposible naman lahat ng merchants nagkamali?
Overseas pa naman yun, sabi ng HSBC makipag-coordinate daw ako sa mga merchants, kasi floating pa daw wala sila magagawa about dun. Parang ang daling gawin. Ang nakakapagtaka, nung hindi pa naka-post yung mga transactions, ok naman yung amount na naka-float, it was what I expected. While I was out of the country chine-check ko gabi-gabi yung balance ko, ok naman yung mga naka-float hindi naman sya doble. So pano nangyari un!
Nung na-post na sila, dapat wala na naka-float diba, pero meron parin, same merchant, same transaction and transaction date, may difference lang ng konti sa amount, siguro sa conversion. Para tuloy, everytime napopost yung transaction, nagke-create ng duplicate, sa floating transactions. 18k ++ yung total hay. canned response lang ang nakuha ko. and i have my card for more than 3 years and i'm paying my annual fee. hay.
Yung Citibank and Metrobank (parehong VISA) ko ginamit ko din dun, ok naman wala naman naka-float na dupes. Yung HSBC ko Mastercard. I don't know, I'm stumped. And they can't help me.![]()








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