PEx Highlights

PHOTOS: Purefoods Back to Winning Ways

Mark Barroca starred in a furious 2nd half comeback win against the GlobalPort, scoring 25 points for Purefoods.

read more

FEATURE: Expectations for Gilas 3.0

With Chot Reyes out of the picture and the Gilas program 'under review', JPM ponders on the possibilities that may happen in the new Gilas.

read more

PEx Halloween: Pinoy Horror Stories

Nakakita ka na ba ng aswang o multo? Nakaramdam ng masamang spirito at mga maligno? Kwento mo na dito!

read more

REVIEW: Beauty in a Bottle

Beauty in a Bottle is worth the look thanks to its witty and poignant script and terrific performances from its cast.

read more

PHOTOS: Aces Demolish Bolts

Alaska went on a demolition job against Meralco, defeating the Bolts by an embarrassing 41-point deficit, 105-64.

read more

Inflatable robot Baymax takes the spotlight!

In Disney's Big Hero 6, a plus-sized inflatable robot named Baymax makes a difference in the life of teen prodigy Hiro Hamada.

read more

Results 1 to 3 of 3
  1. #1

    What's the difference between IBM Business Services and IBM Daksh?

    I know both are "BTO" companies of IBM (whatever that means), but I'm sorta confused as to the real differences. I mean, it seems they both have call center accounts, they both have back-office operations and they both use the IBM name. So, what's up? Parang kasi, it's cannibalization on IBM's part to have two companies that have similar functions compete for the same applicant pool.

    What's are the organizational structures like? I hear IBM Daksh is an Indian firm, so what's IBM BS? And how does the main IBM Philippines fit into all this? Separate cultures ba or integrated? Thanks.

  2. #2
    Good point on cannibalization. 2 subsidiaries of 1 company going after the same applicants. Hmm...

  3. #3
    Both companies are IBM subsidiaries that run independently from each other. IBM has four entities in the Philippines including IBS and Daksh. The other two are IBM Solutions Delivery (ISD) and IBM Philippines (IBMP). IBMP serves as the main IBM entity in the country.

    I guess the main difference is the industry that they are involved in. IBS is focused on back-office HR/F&A service delivery while Daksh is mainly a contact center. The call center service of IBS consists of less than 10% of its business unlike Daksh who relies heavily on it.

    I would assume that the culture between all four companies are highly different from each other. From afar, it might seem that they are targetting the same candidate pool but in reality they are not. IBS, for one, require college degrees while Daksh doesn't.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Advertisement


Advertisement

Hot Topics

PBA:

Purefoods capture first win of the season in fierce 2nd half rally vs GlobalPort, 81-75.

Purefoods capture first win of the season in fierce 2nd half rally vs GlobalPort, 81-75.

read more
NBA:

New York Knicks play the spoiler in LeBron James' Cleveland homecoming in 95-90 win.

New York Knicks play the spoiler in LeBron James' Cleveland homecoming in 95-90 win.

read more
SHOWBIZ:

Annabelle Rama, 'surrender na' sa lovelife ni Ruffa

Annabelle Rama, 'surrender na' sa lovelife ni Ruffa

read more
MOVIES:

Heeeere's Johnny! What's the scariest horror movie for you? Share it here.

Heeeere's Johnny! What's the scariest horror movie for you? Share it here.

read more
CHIT CHAT:

Dito na me, where na you: Anong gusto mong nakasulat sa sarili mong epitaph?

Dito na me, where na you: Anong gusto mong nakasulat sa sarili mong epitaph?

read more
NMFtv:

Showbizbro is joined by JM of The Call Center Show & Tagalog-Speaking Aussie, Chris Urbano.

Showbizbro is joined by JM of The Call Center Show & Tagalog-Speaking Aussie, Chris Urbano.

read more

Advertisement