PEx Highlights

Show Me Your Rainbow Teeths!

Mabuhay ang sangkabaklaan! Chelsey and Merly react to the Supreme Court ruling in the US in this week's very gay episode of SMYT!

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What's in your breakup playlist?

Ilabas na ang imaginary music video moments mo, habang umuulan at naka titig ka sa kawalan. Ano nga ba ang nasa break-up playlist mo?

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PBA Governors' Cup Semis Preview

It's the Hotshots against the Aces. Rain or Shine versus SMB. Hot takes, talking points, storylines -- we preview the Govs' Cup semis in this week's PBA feature.

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Speak your mind, PExers!

Are we also ready to legalize same-sex marriage here in the country? Send in your opinions here!

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Join the PBB conversation!

How are you finding the new season of Pinoy Big Brother so far? Everybody's welcome to join the discussion and talk about anything related to PBB!

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PHOTOS: Comebacking Aces Take Game 1

The Alaska Aces take Game 1 of the semis vs the Star Hotshots, 97-91. Check out our coverage here in our PBA Gallery!

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Results 1 to 3 of 3
  1. #1

    What's the difference between IBM Business Services and IBM Daksh?

    I know both are "BTO" companies of IBM (whatever that means), but I'm sorta confused as to the real differences. I mean, it seems they both have call center accounts, they both have back-office operations and they both use the IBM name. So, what's up? Parang kasi, it's cannibalization on IBM's part to have two companies that have similar functions compete for the same applicant pool.

    What's are the organizational structures like? I hear IBM Daksh is an Indian firm, so what's IBM BS? And how does the main IBM Philippines fit into all this? Separate cultures ba or integrated? Thanks.

  2. #2
    Good point on cannibalization. 2 subsidiaries of 1 company going after the same applicants. Hmm...

  3. #3
    Both companies are IBM subsidiaries that run independently from each other. IBM has four entities in the Philippines including IBS and Daksh. The other two are IBM Solutions Delivery (ISD) and IBM Philippines (IBMP). IBMP serves as the main IBM entity in the country.

    I guess the main difference is the industry that they are involved in. IBS is focused on back-office HR/F&A service delivery while Daksh is mainly a contact center. The call center service of IBS consists of less than 10% of its business unlike Daksh who relies heavily on it.

    I would assume that the culture between all four companies are highly different from each other. From afar, it might seem that they are targetting the same candidate pool but in reality they are not. IBS, for one, require college degrees while Daksh doesn't.

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