PEx Highlights

An FEU-NU Matchup in the UAAP Finals?

Well, you guys were calling for an FEU-NU matchup and we wrote about it! Check out our article about a potential Tamaraws-Bulldogs matchup in the UAAP Finals.

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UP StatSoc Goes Infinite!

Come and join UP StatSoc in celebrating their 33rd Anniversary on September 22 to 27!

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REVIEW: Rurouni Kenshin: The Legend Ends

The Legend Ends is a totally epic conclusion to a heroic tale.

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PROMO: Gone Girl

Join the promo and get a chance to win advance screening tickets to Gone Girl!

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Top TV Shows!

Find out the top 5 TV shows in the Showbiz forums here!

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PHOTOS: La Salle Extends Series vs FEU

Jeron Teng and the DLSU Green Archers had no problems defeating the FEU Tamaraws on Saturday, 94-73.

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Results 1 to 3 of 3
  1. #1

    What's the difference between IBM Business Services and IBM Daksh?

    I know both are "BTO" companies of IBM (whatever that means), but I'm sorta confused as to the real differences. I mean, it seems they both have call center accounts, they both have back-office operations and they both use the IBM name. So, what's up? Parang kasi, it's cannibalization on IBM's part to have two companies that have similar functions compete for the same applicant pool.

    What's are the organizational structures like? I hear IBM Daksh is an Indian firm, so what's IBM BS? And how does the main IBM Philippines fit into all this? Separate cultures ba or integrated? Thanks.

  2. #2
    Good point on cannibalization. 2 subsidiaries of 1 company going after the same applicants. Hmm...

  3. #3
    Both companies are IBM subsidiaries that run independently from each other. IBM has four entities in the Philippines including IBS and Daksh. The other two are IBM Solutions Delivery (ISD) and IBM Philippines (IBMP). IBMP serves as the main IBM entity in the country.

    I guess the main difference is the industry that they are involved in. IBS is focused on back-office HR/F&A service delivery while Daksh is mainly a contact center. The call center service of IBS consists of less than 10% of its business unlike Daksh who relies heavily on it.

    I would assume that the culture between all four companies are highly different from each other. From afar, it might seem that they are targetting the same candidate pool but in reality they are not. IBS, for one, require college degrees while Daksh doesn't.

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