PEx Highlights

PHOTOS: Paul Lee Saves the Day for RoS

Paul Lee nailed a crucial three-pointer plus two pressure packed free throws to lead his team to victory over the NLEX Road Warriors, 95-93.

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REVIEW: Penguins of Madagascar

Our adult/kiddie review is back! This time, Jollo and Aidan share their thoughts on the sly and slick Penguins of Madagascar.

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REVIEW: Horrible Bosses 2

Horrible Bosses 2 carried its hilarity from the first movie and showed good comedic chemistry of its three lead actors.

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PROMO: Past Tense

Join the promo and get a chance to win block screening tickets to Past Tense!

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Show Me Your EDM Teeths!

In this week's episode of SMYT, Chelsey and Merly poke fun at artistas who may have gone too far by releasing albums to boost their careers.

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PHOTOS: Beermen Blasts Batang Pier

The San Miguel Beermen put on a demolition job against the GlobalPort Batang Pier, winning by a huge margin, 95-69.

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Results 1 to 3 of 3
  1. #1

    What's the difference between IBM Business Services and IBM Daksh?

    I know both are "BTO" companies of IBM (whatever that means), but I'm sorta confused as to the real differences. I mean, it seems they both have call center accounts, they both have back-office operations and they both use the IBM name. So, what's up? Parang kasi, it's cannibalization on IBM's part to have two companies that have similar functions compete for the same applicant pool.

    What's are the organizational structures like? I hear IBM Daksh is an Indian firm, so what's IBM BS? And how does the main IBM Philippines fit into all this? Separate cultures ba or integrated? Thanks.

  2. #2
    Good point on cannibalization. 2 subsidiaries of 1 company going after the same applicants. Hmm...

  3. #3
    Both companies are IBM subsidiaries that run independently from each other. IBM has four entities in the Philippines including IBS and Daksh. The other two are IBM Solutions Delivery (ISD) and IBM Philippines (IBMP). IBMP serves as the main IBM entity in the country.

    I guess the main difference is the industry that they are involved in. IBS is focused on back-office HR/F&A service delivery while Daksh is mainly a contact center. The call center service of IBS consists of less than 10% of its business unlike Daksh who relies heavily on it.

    I would assume that the culture between all four companies are highly different from each other. From afar, it might seem that they are targetting the same candidate pool but in reality they are not. IBS, for one, require college degrees while Daksh doesn't.

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