24/7

[francois08]

Yes, a lot of CVG employees went to 24/7 primarily because the Senior Manager for Recruitment and Sourcing from Convergys is now their head of recruitment. Naturally the easiest "apples" to pick are from your previous orchard.

What makes them attractive from an initial standpoint is that yes, their starting rates are better. For people who are just entering the call center industry, this would be a good place to start. However for people who are in other big call centers, I would suggest you weigh your options carefully. If you are tenured or performing well, you could possibly be in line for a TL or OM slot in your current company. However if you honestly know you are just cruising along, then by all means move for the money.

Interesting!

[^Cross^]

Yes, a lot of CVG employees went to 24/7 primarily because the Senior Manager for Recruitment and Sourcing from Convergys is now their head of recruitment. Naturally the easiest "apples" to pick are from your previous orchard.

What makes them attractive from an initial standpoint is that yes, their starting rates are better. For people who are just entering the call center industry, this would be a good place to start. However for people who are in other big call centers, I would suggest you weigh your options carefully. If you are tenured or performing well, you could possibly be in line for a TL or OM slot in your current company. However if you honestly know you are just cruising along, then by all means move for the money.

wow...parang okay ah. baka kc galing din sa CVG ang recruitment peeps nila? nabasa ko lang sa thread. hehe.

There you go.

[^Cross^]

any other clues about the accounts here?

See.. 24/7 just acquired one of the biggest PayTV provider in the US as a client. Just so you know... client to ng PLDT hanggang *****.. stability wise, it is really good. THey do both outbound and inbound. Ang agent pay can start to as much as 19k. BASE!!! Sa libis to.. kasi iba ang mga account sa Makati. Expect nyo nga lang na ngaragan to sa training coz the account is not that easy. Ang mga CVG lumilipat kasi Direct TV sila.. payTV provider yan. ***** you guys decide.

How many accounts does 24/7 have? Is it just Tech or Customer Service?

[HansMon]

How many accounts does 24/7 have? Is it just Tech or Customer Service?

To my knowledge, they signed up with Optus which is the Australian equivalent of a PLDT or a Globe/Smart. Malamang customer care ang profile nito.

Their other client (supposedly) is a direct-to-home cable account similar to DTV.

So far, two accounts at best.

[^Cross^]

To my knowledge, they signed up with Optus which is the Australian equivalent of a PLDT or a Globe/Smart. Malamang customer care ang profile nito.

Their other client (supposedly) is a direct-to-home cable account similar to DTV.

So far, two accounts at best.

Oh... they only have two accounts to date? is this a start up call center?

[HansMon]

Oh... they only have two accounts to date? is this a start up call center?

Yes they are.

Makes you wonder how they plan to sustain those "high" starting salaries doesn't it?

They had better find other accounts/clients real soon...otherwise they are too "top heavy" on the operating expenses and will need to balance that somehow. Usually, reduction in manpower is the first option....

[teaser08]

aw no undergrads?? too bad hehe

tumatanggap sila, natanggap frend ko kaso di *** nilagay sa AM shft kc mas strick Australlians sa ganun, graveyard *** kaya *** mababa offer 18k ***. *** 2 kong teammates Am shft pero grad nmn 20k plus 3k allownce. maganda daw sabe nila.

[bourbon]

tumatanggap sila, natanggap frend ko kaso di *** nilagay sa AM shft kc mas strick Australlians sa ganun, graveyard *** kaya *** mababa offer 18k ***. *** 2 kong teammates Am shft pero grad nmn 20k plus 3k allownce. maganda daw sabe nila.

Hey, Teaser... san nag-apply friend mo? sa Insular ba or Libis?

[coyotedell]

hmm i got interviewed today and was told that insular will be the startup site and that libis is TBD....

the company has a wonderful feel ... people are really friendly and i felt no aggression...

feels like home...

aha... andyan ka na pala ha... hehehe... is it ok bro? napapa esep esep ako ah

[nat4712001]

undergrad ako pero sa directv ako almost 2 years na.. They have dish network as one of their accounts

[urtwistedangel]

im an undergrad and i wanna apply there too. im from cvg. according to them they dont accept undergrads, is that true? i wanna go ahead and give q.a. a shot as well.. can anyone tell me if i can apply here or not? i only hve 2 subjects left..

[DJ_yAn]

sayang di sila tumatanggap ng undergrad

[urtwistedangel]

i called them up, they said that they do.. but *** acct for undergrad sa march pa daw.. i dunno if thats true.

[cool25]

hey teaser, i just want to ask kung what time yung morning shift nila?is it outbound or inboudn? I also came cvg DTV account. thank you

[jeproxxx]

ask ko lang dun sa mga natanggap na pang night, magkano ang night differential nila?...is it more than 10%?...tnx.

[jeproxxx]

at tsaka yung graveyard shift ba, entitled din sa 3k allowance?

[Posh21]

pwede ba walk-in dito if im interested to apply as a QA. tried to send them my resume 2x pero bumalik lang, puno na inbox. tapos la sagot sa hotline nila. please help.

[urtwistedangel]

nagstart na ba *** pang night shift nila sa insular? un *** daw *** acct that accepts undergrad eh.. pls confirm.. thanks!

[bigdaddycool]

Yes they are.

Makes you wonder how they plan to sustain those "high" starting salaries doesn't it?

They had better find other accounts/clients real soon...otherwise they are too "top heavy" on the operating expenses and will need to balance that somehow. Usually, reduction in manpower is the first option....

do visit http://247customer.com... the fire your trying to light ain't got no fuel

[bigdaddycool]

aha... andyan ka na pala ha... hehehe... is it ok bro? napapa esep esep ako ah

panalo bro. lahat panalo.