Globe Users (Postpaid & Prepaid) Thread

[riverhorse]

@tamsak in the meantime , if you have access to wifi you can already set up your Google Account, Mail Accounts, Samsung account etc. Para kapag nagkaroon na ng Globe signal ang phone mo ay ready to use na.

[enigma98]

@rubberr_ducky @atmos
Pwede rin ipaset up 'yung 4 digit pin online like sa talk2globe chat.

[jennybunny]

sino nag papa plan sa globe dito? i wanna get iphone 4s

[rosannarose]

does anyone know if this already includes bbm and bb social?



im beginning to dislike their customer service.

sa twitter, DEADMA sila pati sa facebook
sa e-mail naman, walang reply
sa talk2globe chat robot kachat mo
sa 211 palaging IVR, wala ng live representatives!
im having second thoughts of applying na!!

[rubberr_ducky]

@rosannarose - Di naman masyado yung sa IVR kasi may naka-usap naman ako nung isang araw

@enigma98 - Salamat sa info sir at least may other option pa yung ibang subs

[franzb69]

im beginning to dislike their customer service.

sa twitter, DEADMA sila pati sa facebook
sa e-mail naman, walang reply
sa talk2globe chat robot kachat mo
sa 211 palaging IVR, wala ng live representatives!
im having second thoughts of applying na!!

mahirap kausap mga yan!!!! dapat kung may problem ka direcho ka pumunta ng globe business center or else you get one of the worst service ever.

[rosannarose]

@rosannarose - Di naman masyado yung sa IVR kasi may naka-usap naman ako nung isang araw

@enigma98 - Salamat sa info sir at least may other option pa yung ibang subs

ano ba options gamit mo? paulit ulit lang *** recording at walang option to talk to a live rep.

[ChocoSwirl]

Available pa ba sa Globe yung iPhone 4 prepaid kit nila? Nasa website pa rin kasi about 22k++ na lang siya.

[neilruzty]

Got my iphone4s... one day processing!!! thanks globe!!!

[franzb69]

im beginning to dislike their customer service.

sa twitter, DEADMA sila pati sa facebook
sa e-mail naman, walang reply
sa talk2globe chat robot kachat mo
sa 211 palaging IVR, wala ng live representatives!
im having second thoughts of applying na!!

if you want decent customer service, go directly to globe. mga call center agents lang na subcontracted by globe lang mga yan kaya walang kwentang mga parrot lang yan. paulit ulit sagot, di ka naman tutulungan.

[yorimoto]

if you want decent customer service, go directly to globe. mga call center agents lang na subcontracted by globe lang mga yan kaya walang kwentang mga parrot lang yan. paulit ulit sagot, di ka naman tutulungan.

Ah, kaya pala yung ibang agent di mo maintindihan magsalita...

[franzb69]

baket? call boy ka ba? este call center agent? kawawa ka naman, walang tumanggap sayo sa ibang trabaho.

[rubberr_ducky]

ano ba options gamit mo? paulit ulit lang *** recording at walang option to talk to a live rep.

Eto gawin mo po. Dial 211

a. Press 1, 2, or 3 for language preference
b. Press 1 to confirm that you're calling for your #
c. Press 1 for billing or account related concern
d. Press 5 for lost phone or other account related concern/s.

Yung d ay mag-connect sayo sa live agent.

HTH

[rosannarose]

Eto gawin mo po. Dial 211

a. Press 1, 2, or 3 for language preference
b. Press 1 to confirm that you're calling for your #
c. Press 1 for billing or account related concern
d. Press 5 for lost phone or other account related concern/s.

Yung d ay mag-connect sayo sa live agent.

HTH

hahaha. thanks. i just wanted to talk to subject matter experts that why i also select the correct options, but this one will work too. guess they could transfer me to the right dept if they cant assist me with my concerns.

[rubberr_ducky]

hahaha. thanks. i just wanted to talk to subject matter experts that why i also select the correct options, but this one will work too. guess they could transfer me to the right dept if they cant assist me with my concerns.

50-50 pa ren yung chance mo na makakuha ng subject matter experts (tignan mo lang mga experience ng mga regular sa thread). There's no sure ball formula na makakuha ko. Alternative mo ay pumunta sa Globe biz center.

[caffeine_kittie]

ako lang ba nakaka experience ng super delayed na dating ng text messages?
yung mga text kasi sa tanghali sa gabi ko na nare-recieve sa postpaid ko. then na observe ko pati sa prepaid ko na number ganun din. pag tumatawag naman nagiging out of service daw, after ilang try nagri-ring na.

parang nagsisisi ako na kumuha ako ulit ng isa pang plan kung ganito din naman.
andami kong nami-missed na business transactions dahil sa delay ng messages.

[riverhorse]

^I received infotext a while back from Globe, with Globe mentioning that they are upgrading their network to serve their customers better. Perhaps that could explain all the problems you are encountering. I used to encounter those problems as well, but not anymore.

[Papa Bear]

Haaay Globe.

Unlimited data plan for a very limited 3G service.

I thought of subscribing to Smart na pero ayoko rin naman ng Smart because of Smart BRO. Haha.

Kailan ba dadating ang Vodafone?

[caffeine_kittie]

^I received infotext a while back from Globe, with Globe mentioning that they are upgrading their network to serve their customers better. Perhaps that could explain all the problems you are encountering. I used to encounter those problems as well, but not anymore.

thanks po sa info na yan. i hope maging maayos ulit soon

[enzephalopathy87]

Sino naka post paid dito yung ALL UNLI??? okay naman ba? eh yung consumeable??? madami ba hidden charges?