Top 5 and Bottom 5 Call Centers here in the Philippines

[president gao]

resigned na me from convergys. sa wakas ala na ko sa call center.

anyways, convergys for me is overrated. Being number one in the industry in the U.S. (or in the world) doesn't mean being number one in all aspects).

For me it's still:

1) PS and Sykes.
2) eTelecare.

nothing follows.

[Kikkomann]

otakusenshi C Cube? Ano yun? Company di pala yun...

president gao Since you worked for convergys, how would you rate th company, overall, from one to ten (highest is 10)?

[Pancho Jr]

PS vs Sykes... what's the edge of one over the other?

[DI10]

kahit naman convergys aminado na hindi sila #1 eh...here in the Philippines.

[tsaBY]

Originally posted by Jareth
siguro taga epacific ka ano tsaBY ?

na fishing for compliments **

hello.. naah.. i was offered a job der kse.. oh well was just askin.. tnx 4 d info anyway )

[Jareth]

Originally posted by tsaBY
hello.. naah.. i was offered a job der kse.. oh well was just askin.. tnx 4 d info anyway )

did u accept their offer?

hehehehehe

[kennster]

Top 5

1. TeleTech - Roxas
2. Convergys
3. People Support
4. Sykes
5. E-Telecare

Bottom 5

-hehehe no comment na lang..

[soulthird]

sa teletech ka nag wo-work no? hehe

[otakusenshi]

bottom 5... i guess papayag na rin ako sa nagcomment na epldt... langya sila... more than a year na, wala p ang tin, philhealth, pag-ibig info ko... i called philhealth and pagibig wala daw akong records...

[whisperer82]

I agree sa kay president gao...but I doubt if he's really worked sa Convergys.

I think it's true that they are overrated. They are very famous as far as call centers are concerned, but man, they have some unfriendly people in their HR and they have different people all coming from already established call centers around, so these people have already different things in mind...and that's not good.

They have the capital to boost but overall, it's still the people working for you that counts.

But they do have handsome paychecks for their people. I do not know with the benefits though.

[4MER_Pexer]

Question:

In no case, can you enter in the TOP 5 call centers even if you're an undergrad?

[stanley]

4MER_Pexer: I think so, to some of those top call centers.

By the way, can somebody here post rankings by international entities about the best call centers in the Philippines??

[otakusenshi]

well... la ako alam dyan... pero *** friend ko may website siya tinignan niya bout stocks dun niya nakita na top ang convergys

[LinuxMandrake]

Originally posted by dudearcher
oh, how come nobody has spoken about INFONXX? hmm... or VISIONX? or ICT? are they just the average call centers?

i was batch 1 with info... go figure...

[LinuxMandrake]

but these 3 centers are all located in RCBC right? 1 or 2 floors on top of each other?

[LinuxMandrake]

Originally posted by 4MER_Pexer
Question:

In no case, can you enter in the TOP 5 call centers even if you're an undergrad?

duh?!? now if this ain't the biggest bunch of BS i ever heard! i applied before in etel, hindi ako tinanggap kasi daw undergrad ako. but now things are changing... sa dami ng mga call centers dito, and 4-6 more (not sure) ang papasok by mid year, these companies have no choice but to hire undergrads... kasi in fine fairness, some of the best agents i handled were undergrads. they have much more to prove than graduates. being an undergrad myself, naranasan ko din yan. pero ngayon, ay sus, hindi na uso yan. wag ka nga lang mamili. if you get into one, work smart, learn the ropes, then move on. when you gain the experience, lamang kana over the newly grads, kasi experienced kana. hehehe... sorry got carried away. i still can't figure out why some shortchange themselves kesyo undergrad, and makes them inferior... hehehe... peace tayo bro! or sis...

PS: hehehe... problema lang sa iba they want to strike oil on the first dig... always looking for the quantum leap. tip ko lang, do it when you have the experience to back up your demand... kaya maraming hindi masaya sa call center. hehehe... OT na, but sana maraming matuto from my two cents worth. oh BTW, hanggang ngayon tumatawag sakin ang etel, eh masaya nako sa work ko. maybe next time...

[kennster]

Originally posted by soulthird
sa teletech ka nag wo-work no? hehe

obvious ba??

[soulthird]

hindi... super obvious lang hahha

[jcandcrush]

myTOP 5:

1) PEOPLESUPPORT
1) PEOPLESUPPORT
1) PEOPLESUPPORT
1) PEOPLESUPPORT
1) PEOPLESUPPORT

;D

[jcandcrush]

hehe...
wala akong #2-#5...

1) PEOPLESUPPORT


da best! sarap mag surf allday!!