What branch of government handles cases concerning complaints against credit card companies?
I got the shock of my life last Wednesday when I received my billing statement from Citibank. I noticed an entry amounting to 109,990 pesos from Abenson Appliances!
I called up Citibank to report the error. I was told that they will check but I still have to pay the amount come my due date!!! WHAT!!! I asked her if she was stupid. I mean my credit limit was only up to 100,000 pesos, how in the world would I be able to purchase the said items costing more that 100,000 pesos. She insisted that until this is cleared, I will have to pay or be charged interest.
I would like to warn existing Citibank card holders & those planning to get credit cards, to stay away from CITIBANK. Try other companies or better yet stick to checks or cash transactions. You'll sleep better at night.