RMH Teleservices Inc.

[alaina_05]

la lang..share ko lang yung kuwento ng brother ko kanina sa phone. (he just came from an interview sa RMH this morning)

my brother called me few minutes ago here sa office (gov't employee ako but really wanted to work in call center due to financial reasons) and gladly announced to me that he just got accepted sa RMH..pero as DA muna kasi nag-i-start na raw yung traning for CSR. this morning lang sha nagpunta sa RMH and then yun, he was given series of exams then an interview. (he's from SMI callcenter and due to some "injustices" na nakukuha nya sa callcenter na yun..nagdecide na si shoti na mag-apply sa ibang callcenters..and sinuwerte naman sha dito sa RMH). then yun...he told me how everything went from the time he was interviewed then when he took the exams...kung meron man daw mahirap sa exams e yung sa last part lang..yung active listening exam. the rest were "chicken" (according to him), spelling, grammar exams yung ibang series. ok naman ang starting salary as DA..11k plus a night differential then an allowance of 350 yata....and yes beefeater..mga 2 wks from now pa bago ulit tawagan kayo to report.

..haaay, now i'm really having second thoughts on whether i'll stay here pa sa gov't office (i've been working here for 5 yrs na rin...and "underpaid" pa rin ako.) or whether i'll take a chance on applying sa callcenter..kasi financially talaga, i find it more rewarding e. ay bahala na nga si batman.

[contactagent]

sayang... gusto ko pa namang mag work sa company na to kaso mas naunang mag reply yung present employer ko ngayon... and we have a so called employment bond na hindi pwedeng mag apply sa mga directory assistance company like rmh or itouch otherwise, bayad ka ng bond. sayang talaga. balita ko, mas malaki daw ang sweldo dito... privy naman me. thanks

[beefeater]

Dang. Sayang nga talaga if ever, as RMH daw is not just limited to directory assistance eh. But the thing is, my story with RMH still stays and hindi pa rin kami tinatawagan for the job offer. Kami ng kasabayan ko na mag-apply (whom I still have contact through text messaging) hope na tatawagan kami by this week since 2nd week na ng sinasabi nilang 2-3 wk period na tatawagan kami for the offer. Basta, dead-set na ako umalis sa company ko ngayon and take their offer.

Pero...sabi ng kasabayan kong yun she asked a friend of hers inside RMH and she asked kung nagtatatawag sila ng mga for job offers na lang. Sabi nun yes, most prolly 2nd batch na kami. Nayayamot lang ako kasi the moment pa lang na matanggap ako run for the offer that's the only time I will resign from where I am right now.

Basta, I'm still keeping my fingers crossed.

[lh3n]

bump ko lang to coz I got an offer from RMH already. Still thinking about it though...

Can anyone please describe the culture there? What are the other benefits beside those stated in the job offer? Di kse masyadong explicit yung benefit package. Didn't have the brains to probe deeper coz I came from graveyard e.

[Johnston]

what's their website?

[beefeater]

Originally posted by lh3n
bump ko lang to coz I got an offer from RMH already. Still thinking about it though...

Can anyone please describe the culture there? What are the other benefits beside those stated in the job offer? Di kse masyadong explicit yung benefit package. Didn't have the brains to probe deeper coz I came from graveyard e.

Gaano katagal from the time na nag-apply ka to the call that a job offer is waiting for you? Kasi I passed Sept 9 and until now I'm waiting for their call. I did a follow-up re: the offer and its HR told me na maghintay pa ako ng 1 more week "kasi wala pang schedule" (ng ano? )

Isang buwan na ako nabubugnot sa kahihintay.

Johnston its general website is www.rmhteleservices.com (US-based) pero yung para sa RMH Asia-Pacific wala pa ata.

[PrEttyD0LL]

If there is already a thread for this call center please post it here. Anyways, okay ba tong RMH?? How much daw yun starting??

[hedonism]

i dunno much about this company..but my friend is about to receive 14500 monthly salary as a csr at rmh..

[lh3n]

the salary depends on the campaign you will be joining.

you get 20% night diff and duty meal. each campaign has its own incentive program.

[sharingan]

my friend is as an accent trainer sa rmh

[Jareth]

The AT&T account suXX0rs

kaya andami ng nagsisialisan diyan

pero culture wise, and management wise- okey namn daw sila

sakit lang sa ulo talaga yung account

[amPOGIko]

Originally posted by sharingan
my friend is as an accent trainer sa rmh

sino frend mo? rmh ako e.hehehe.

[sharingan]

ah talaga?! sikretong malupit!big hint....maternal leave sya ngayon!!o ayan madali ng mahulaan yan ah!

[Pin@tubo]

do you get allowances/benefits aside from the basic pay of 14.5K and 20% night diff? how much is the duty meal? and is it true that they only accept those who have previous call center experience?

[lh3n]

Originally posted by Pin@tubo
do you get allowances/benefits aside from the basic pay of 14.5K and 20% night diff? how much is the duty meal? and is it true that they only accept those who have previous call center experience?

just the usual statutory benefits. i don't really know how much the duty meal is but it's one full meal everyday - rice, your choice of viand, side dish or dessert.

the qualifications depend on the account/campaign, i know we have quite a number of reps who do not have call center background or are fresh graduates.

[John Mayer]

Nice work...

Lhen...

hehe...

ganda naman...kaso minsan alam mo na...

try niyo...

well, im proud to say the account is difficult, and it is challenging, masasabi mo pag galing ka dito...kaya mo na ang lahat ng account.

[cstolentino]

RMH Teleservices provides mostly outbound telemarketing services to its client companies. RMH has many clients, but most of them are mid-sized US companies. The challenge is that outbound telemarketing is mostly cold call sales, so it's like trying to sell credit cards in the halls of the Gloriette mall. Really difficult.

[lh3n]

Originally posted by cstolentino
RMH Teleservices provides mostly outbound telemarketing services to its client companies. RMH has many clients, but most of them are mid-sized US companies. The challenge is that outbound telemarketing is mostly cold call sales, so it's like trying to sell credit cards in the halls of the Gloriette mall. Really difficult.

I beg to differ. RMH - Asia Pacific does not have any outbound accounts as of the moment. RMH's primary client is far fetched from being a mid-sized US company. But I have to agree that the account is really difficult. Really, really difficult. Production and management wise.

[razzp]

Akala ko directory assistance lang dito.

[amPOGIko]

Sino pa nagwowork dito? Mga 4 mos na ko dito ok naman so far.