Sykes, Etelecare or PeopleSupport ???

greenspan · Jun 18, 2003, 05:13 AM

in terms of:

A. Training
B. Salary & Compensation
C. Crowd
D. Work Environment

please rank na lang... thanks...

greenspan · Jun 20, 2003, 05:26 AM

how come no one dare to reply to my msg??

_nu_ · Jun 21, 2003, 10:39 AM

Well I can't really comment on Sykes or People Support. But I can say that I love working at eTelecare. Excellent training and the culture is very healthy as well. You will want to work hard, you will want to be good.

As for the salary, I have to admit other call centers pay more than eTel but personally, I think it's enough. I net 13-14k at least every month, sometimes as high as 17k. And this doesn't includes spiffs for sales and commissions. I guess it's not so bad.

contactagent · Sep 14, 2003, 12:32 PM

InfoNXX ako hehehehe

leftwinger · Sep 15, 2003, 02:40 AM

Just love your job, and be practical. It's not good to compare.

liberty · Sep 15, 2003, 03:02 AM

etel's the best.. galing ng mga trainers.. lalu na si marv

eileen_m · Sep 15, 2003, 03:12 AM

parang gusto ko rin mag apply... wats d address of the hrd of e telecare ? meron ba in ortigas?

leftwinger · Sep 15, 2003, 03:33 AM

they have an ofc in libis and in makati. ask around from the etel peeps here and other threads

leftwinger · Sep 15, 2003, 03:41 AM

Quote:

Originally posted by liberty
etel's the best.. galing ng mga trainers.. lalu na si marv

syempre, love your own.....

DukotKing · Sep 15, 2003, 09:48 AM

pagmumulan na naman ng away 'tong thread na 'to...sana i-close...

leftwinger · Sep 15, 2003, 02:38 PM

wag naman, mukhang responsible naman mga nagrereply dito. so far there's no one yet starting hostilities here like other forums i know.

gillbates · Sep 23, 2003, 03:32 PM

Sometimes it's not the call center per se.. it's the account you land in.

beefeater · Sep 23, 2003, 10:57 PM

Quote:

Originally posted by gillbates
Sometimes it's not the call center per se.. it's the account you land in.

I agree. You'll love the account (and the job that entails it) more than your company; what follows is only secondary.

As for the topic...Etel is nowadays threatened by Convergys, PeopleSupport and even dark-horse Ambergris as the # 1 call center in the country. Especially that I heard that Etel is putting more of its premium in outbound/telemarketing-based programs rather than its tech support and inbound programs, at a time when the US federal government is cracking-down on telemarketing.

cmax · Sep 24, 2003, 04:42 AM

masaya sa peoplesupport.

jpmontoya3 · Sep 24, 2003, 04:55 AM

don't know about sykes and peoplesupport but sa etel when i was there the pay was ok specially if you're in the nightshift at least during my time coz binababa na yata yung basic pay nila...as for the work itself since i was in tech support (matrix) it was stressful parang during you're one hour break gusto mo lang matulog buti na lang ok yung team that i was in we were supportive of one another

MsLoriBarbero · Sep 24, 2003, 04:56 AM

Ang sumasagot ng telepono sa bahay namin ay mga katulong. Marunong rin ba kayong maglaba?

dwein_coolblue · Sep 24, 2003, 07:18 AM

PeopleSupport po!!!

leftwinger · Sep 25, 2003, 03:02 AM

Quote:

Originally posted by MsLoriBarbero
Ang sumasagot ng telepono sa bahay namin ay mga katulong. Marunong rin ba kayong maglaba?

kumikita ka ba ng 12K sa kinsenas?

leftwinger · Sep 26, 2003, 01:37 AM

guys, can i have an idea on how your skeds go in your account. like duration, set restdays, and the like. hope to hear from you. thanks.

jpmontoya3 · Sep 26, 2003, 02:49 AM

when i was working there monthly yung set ng sked you look at sa matrix shared folders under sked ana or anna tignan mo sked ng team mo though sometimes weekly yung change sa break naman meron ng sked for the day itself forgot na san yun tinitignan...don't know though kung ganun pa din ngayon


Jun 18, 2003, 05:13 AM	#1
greenspan fed chair Join Date: Nov 2001 Location: makati	Sykes, Etelecare or PeopleSupport ??? in terms of: A. Training B. Salary & Compensation C. Crowd D. Work Environment please rank na lang... thanks...


Sep 15, 2003, 09:48 AM	#10
DukotKing Mahal Na Ari Join Date: Jun 2003 Location: Dubai-yag	pagmumulan na naman ng away 'tong thread na 'to...sana i-close... Last edited by DukotKing : Sep 16, 2003 at 07:57 AM.


Sep 24, 2003, 04:56 AM	#16
MsLoriBarbero Member Join Date: Sep 2003 Location: manila	mga labandera Ang sumasagot ng telepono sa bahay namin ay mga katulong. Marunong rin ba kayong maglaba?


Jun 20, 2003, 05:26 AM	#2
greenspan fed chair Join Date: Nov 2001 Location: makati	how come no one dare to reply to my msg??


Jun 21, 2003, 10:39 AM	#3
_nu_ This space 4 rent Join Date: Nov 2001 Location: Metro_Manila	Well I can't really comment on Sykes or People Support. But I can say that I love working at eTelecare. Excellent training and the culture is very healthy as well. You will want to work hard, you will want to be good. As for the salary, I have to admit other call centers pay more than eTel but personally, I think it's enough. I net 13-14k at least every month, sometimes as high as 17k. And this doesn't includes spiffs for sales and commissions. I guess it's not so bad.


Sep 14, 2003, 12:32 PM	#4
contactagent Member Join Date: Sep 2002 Location: Malate, Manila	InfoNXX ako hehehehe


Sep 15, 2003, 02:40 AM	#5
leftwinger On thin ice Join Date: Jun 2000 Location: The Penalty Box	Just love your job, and be practical. It's not good to compare.


Sep 15, 2003, 03:02 AM	#6
liberty Queen of the Bums Join Date: Aug 2000 Location: Metro_Manila	etel's the best.. galing ng mga trainers.. lalu na si marv


Sep 15, 2003, 03:12 AM	#7
eileen_m my mouth Join Date: Oct 2001 Location: friendster! fir	parang gusto ko rin mag apply... wats d address of the hrd of e telecare ? meron ba in ortigas?


Sep 15, 2003, 03:33 AM	#8
leftwinger On thin ice Join Date: Jun 2000 Location: The Penalty Box	they have an ofc in libis and in makati. ask around from the etel peeps here and other threads


Sep 15, 2003, 02:38 PM	#11
leftwinger On thin ice Join Date: Jun 2000 Location: The Penalty Box	wag naman, mukhang responsible naman mga nagrereply dito. so far there's no one yet starting hostilities here like other forums i know.


Sep 23, 2003, 03:32 PM	#12
gillbates Member Join Date: Feb 2001	Sometimes it's not the call center per se.. it's the account you land in.


Sep 24, 2003, 04:42 AM	#14
cmax ===member=== Join Date: Oct 2002	masaya sa peoplesupport.


Sep 24, 2003, 04:55 AM	#15
jpmontoya3 Banned by Admin Join Date: Jul 2003	don't know about sykes and peoplesupport but sa etel when i was there the pay was ok specially if you're in the nightshift at least during my time coz binababa na yata yung basic pay nila...as for the work itself since i was in tech support (matrix) it was stressful parang during you're one hour break gusto mo lang matulog buti na lang ok yung team that i was in we were supportive of one another


Sep 24, 2003, 07:18 AM	#17
dwein_coolblue FBI wannabe Join Date: Jun 2003	PeopleSupport po!!!


Sep 26, 2003, 01:37 AM	#19
leftwinger On thin ice Join Date: Jun 2000 Location: The Penalty Box	guys, can i have an idea on how your skeds go in your account. like duration, set restdays, and the like. hope to hear from you. thanks.


Sep 26, 2003, 02:49 AM	#20
jpmontoya3 Banned by Admin Join Date: Jul 2003	when i was working there monthly yung set ng sked you look at sa matrix shared folders under sked ana or anna tignan mo sked ng team mo though sometimes weekly yung change sa break naman meron ng sked for the day itself forgot na san yun tinitignan...don't know though kung ganun pa din ngayon