Credit cards - collection of past due accounts

[fatbig]

has anyone ever experienced talking to people from Citibank or its legal counsel, Aguilar Law office? those who are in charge of collecting past due credit card accounts?

well, if no one has, i'd like to inform everyone of how these people are utterly rude. so rude, so ill-mannered, that even if they are not talking to the person who has utang, they just lash out on that person.

here's my personal experience. i came in early for work one morning when my officemate's phone rang. naturally, i answered it and on the other end was this lady who didn't even start with a "good morning". she was looking for one of my officemates. sobrang taray! then i said, "wala pa sya" and she said angrily "so anong oras sya dadating?!" to which i answered "di ko alam!" i was starting to get upset. and then she asked "anong oras ang time nyo?" i said "8:30" tapos sabi nya ba naman "next time wag ka madamot sa information ha!" sabay hang up! ang bastos!

then i found out na hindi lang pala ako ang nakausap ng mga taga-Aguilar Law Office. there were several of my officemates who happen to answer the phone and kung wala yung hinahanap nila na officemate namin na may utang sa citibank, mang-aaway na sila!! e hindi naman namin tinatago yung officemate namin from them. in fact, we didn't even know about his problem with citibank. tama ba naman yon?!!! :galit:

[lupuS]

It's not just Citibank or its lawyers who are rude. Most lawyers who try to collect past due obligations are rude. It's a style that works for them. Many times the other party is so shocked he pays up.

Usually, it's not the lawyers who call you, though. Lawyers are much too expensive to spend time on such things. The job is often done by some employee of the law office. A style I find quite effective to get them to listen to you is to be ruder than they are.

When they send you a letter, throw it away.
When they call you to ask if you've gotten the letter, say you haven't. Ask for another copy. Repeat this ten times until they actually show up at your house or office.
When they threaten you on the phone, don't let them finish their sentence. Slam the phone down.

You get the idea. Then they will get tired, move on to another customer, or better yet, try to ask you nicely. Then you can talk and negotiate a payment plan.

[MangingisdA]

If they'll do that to me the more I will not pay.

[citylight88]

Yup the best way to treat them is to slam the phone down. DON'T LET THEM FINISH. THIS WAY THEY'LL BE GETTING A DOSE OF THEIR OWN MEDICINE. Bastusin nyo rin. WALANG NAKUKULONG SA UTANG. They have no right to treat you that way. Remember, may mga quota sila. Pwede nyo sabihing, "Sorry di ka makaka-QUOTA sa'kin!"

[jopert]

yup! manong lupus is right! the first one to shout is the winner, the first one to get intimidated is the loser.

remember, you have to raise your voice when your err.. opponent does. this way they wont get the advantage. shouting is the higher ground ika nga.

[archerguy]

Of course, you still have to remember the main reason why they called--MAY UTANG KAYO. You should still exert effort to pay your balances because what they're doing if for the bank din. Pero still, wala pa rin silang karapatang mambastos. So having an unpaid balance is still no excuse para murahin kayo nila. LUMABAN KAYO!

[lupuS]

I agree with archerguy. Not paying one's debts is a bad idea. The point of my rudeness vs rudeness suggestion is to get the other party to change their attitude so that both of you can reach an agreement for repayment.

[nellia]

hi i have question...what happens kunwari hindi mo binayaran yung utang mo na kino collect nung mga lawyer/collection service? say less than 10000 lang yung utang...di ba black listed ka lang dun sa company pero they won't prosecute?:)

[lupuS]

They can prosecute. You can never be too sure. All they need is a lawyer cheap enough to handle it.

Once they prosecute, a record of the case will be created in the courts. Since many credit card companies, banks, and other lending agencies tend to share their credit information, may mantsa na ang pangalan mo.

If they're really good, they might even hunt for some of your assets and attach them.

[fatbig]

i don't owe citibank a single cent. i just happened to answer a phone call from the Aguilar Law Firm which is supposedly the legal counsel of citibank. the caller was looking for my officemate who has utang. the caller was very rude. i felt so upset because i didn't deserve such harsh treatment from anyone. akala siguro nung caller tinatago ko yung officemate ko. but i wasn't. i didn't even know my officemate has a problem with citibank.

anyway, i did a little research on this because i felt these people shouldn't be tolerated for their rude behaviour.

i don't advise people not to pay their credit card bills. these banks have a very good network and not paying credit card bills with one bank can result to being blacklisted not just with that particular bank but with other banks as well. i know of people who were not able to take out a loan or even open a savings account years after they neglected to pay their obligation. sure, you will not be jailed pero sira naman ang reputation mo.

but for those of you who have already gotten into this kind of mess:

1. if you sincerely want to settle your obligation, don't allow the collecting agencies or banks na bastusin kayo. if they are rude, don't talk to them. when they are ready to talk to you nicely, then that's the time to discuss settlement or compromise.

2. for citibank credit cardholders, those who call you who say they are from the Aguilar Law Firm and they say they are lawyers - don't believe them! NONE of those who are assigned to do phone calls are lawyers! even their supervisor who is rude as hell is not a lawyer.

3. technically, they can file a case against you but it is only civil not criminal so walang kulong. and you can tell the judge kung magkano lang ang kaya mo ibayad at kelan. sometimes, interest can be waived pa. mas mabait pa yung judge kaysa sa mga bastos na collecting agencies na yan.

4. collecting agencies are desperate. they earn from the 20% "collection fee" they add on your utang! so maybe that's why they need to be so rude and bastos. they allow themselves to get so low just so they can earn their keep. come to think of it, that is so pathetic.

5. don't issue postdated checks to them if you can't guarantee you'll be able to fund the checks in the future. i think they can file a criminal case na once your check bounces. may kulong na yon.

6. that means don't get the READY CREDIT product citibank is offering if you aren't sure you'll be able to settle your obligations on time. with ready credit, i believe citibank can already file a criminal case na once you don't settle.

[Apolpay]

fatbig pareho tayo ganyan din ang nangyari sa akin eh...
ganito po ang pangyayari....

alas 8:00 ng umaga ng dumating ako ** sa opis namin, mga bandang 9:00 ng umaga nag ring yung phone ko (direct line) ng Billing Dept. tapos ng sinagot ko may nagsalita na lalaki, sabi nya

Citibank guy : pwede kay ms. tsk.. tsk...

me : me i know who's calling?

Citibank guy : This is Mr. tsu tsu from aguilar law off.

me : okey sorry sir wala pa po si Ms tsk..tsk.. maybe u can call after 30 mins.

Citibank guy : anong oras pa pasok nyo?

Me : 8:00 a.m. po to 6:00 p.m.

citibank guy : so late na sya, papasok pa ba yun...

me : di ko po sure wala pa pong tawag eh...

citibank guy : hmmmmmm ***** ikaw un noh... pwede ba wag ka ng mag isip ng kung ano-ano alibay..... tsk...tsk...

me : sorry sir nagkakamali po kayo...

tapos yung guy na yun kung ano ano pa cnasabi sa inis ko sinagot ko na ng, hay naku kung lahat ng mag pa-follow up eh katulad mo, sasabihin ko sa opismeyt ko na wag na kayong bang bayaran noh.... sabay bagsak ng telepono...

tapos akalain nyo ba kung ano yun ginawa nya tumawag uli sya
at binagsak nya din yung phone... malas nga lang nya at yung sumagot ng phone eh yung mismong hinahanap nya :)

[Apolpay]

pero may ibang credit card company na nagpapadala talaga ng agent nila sa opis nung taong may pagkakautang sa kanila.
Kse may ganyang eksena na ang nangyari dito sa opis namin...

gustong kausapin in personnal...
sa takot nung isa naming ka opismeyt di nagpakita tapos yung mga kasamahan ko ** sinabi na umalis may pinuntahan eh...

sabi nung agent mga anong oras darating... sabi namin d namin alam eh.... tapos ang kinausap nya na lang eh yung HR namin :)
eh yung nagpanggap na HR eh yung Manager ng Acct. dept...
friend ng hinahanap nya.... :)

[richyuppie]

Well, my best friend used to work in Citibank Collections Department, when their office was still in Galleria Corporate Center. He told me a lot of stories at that time about their job, and I find it amusing. The first time I visited my best friend, I was SHOCKED! The stories he told me were only the tip of the iceberg. I also met some of his officemates then. But after two weeks of going there, I was no longer amused. I got used to it, and it was already normal for me, as far as I’m concerned.

These people in Citibank Collections are trained to rude, or should I say, should really be rude! It’s their number one qualification. However, they have levels of collection. I really don’t remember these levels, but I remember the highest level, which is the Hardcore Division. This Hardcore Division handles accounts of people who haven’t paid their dues for 120 days. These are the real rude ones. The lowest level people (those who have dues not more than 30 days) are not rude people. As the level goes higher, the ruder these Credit and Colletions people become.

A lot of people have already complained to Citibank about these Credit and Collections people. Citibank will always say to these complainants that “they’re gonna do something about it / him / her.” But the truth is, they do nothing about it. As for the Credit and Collections people, I understand their job. They maybe impolite, but they have to do it.

To the people who answered or may answer these collection people anytime in the future, just follow what the people above posted. Don’t let them finish their sentences, don’t give promises (they do record and/or jot down everything you say), don’t back down, etc. If they threaten you, threaten them more. If he cusses you, cuss them more. Fight fire with fire, so to speak. If they noticed that you are fighting back, they would just quickly end the conversation and hang up.

Indeed!

[teqdok]

sa lahat ng may utang sa citi bank!!

me rin may utang na malaki sa citibank at sa hsbc.hehehehehehe!!

alang nakukulang sa utang!!

hindi ka nila pwedeng kasuhan ng credit card fruad.

kung ayaw mo nasa citbank, you can ask for an amiticable settlement. papayag yan mga suga pa sa pera!!

hindi ka rin nila pwedeng kasuhan, kung and utang mo eh less than 10thou.
kasi sa apperance palang ng abogado eh lugi na sila!!!

kaya wag nalng kayo mag bayad!!!!

[Apolpay]

Originally posted by teqdok
sa lahat ng may utang sa citi bank!!

me rin may utang na malaki sa citibank at sa hsbc.hehehehehehe!!

alang nakukulang sa utang!!

hindi ka nila pwedeng kasuhan ng credit card fruad.

kung ayaw mo nasa citbank, you can ask for an amiticable settlement. papayag yan mga suga pa sa pera!!

hindi ka rin nila pwedeng kasuhan, kung and utang mo eh less than 10thou.
kasi sa apperance palang ng abogado eh lugi na sila!!!

kaya wag nalng kayo mag bayad!!!!

:flower: gud morning :flower:
hahaha okey ka rin noh... tama ka wala ngang nakukulong sa
pagkakautang lalo na't sa mga credit card comp. yun nga
lang pag me pinangangalagaan kang pangalan delikado
kse masisira pangalan mo ...

10thousand tama ka kse lugi sila kung maghahabol pa sila sa ganyang kababang halaga... *** if yung 25thou kse naman lumalaki rin yung halaga ng babayaran mo dahil sa taas ng tubo noh.. tapos ma late charge pa at kung anong ek..ek... :)

[Saikee]

alam ninyo, simple lang solution dito:

pay your entire utang to citibank

and then,

use cash in all your purchases

:)

[Apolpay]

:D

[Apolpay]

teqdok tinanong ko un kilala kung lawyer at may kaso na pala para sa mga d nagbabayad ... at ang tawag nga nila dun eh CREDIT CARD FRAUD ... So kung kayo eh me utang mas mabuti pa nga na magbayad na kayo kesa ma transfer yun sa mha collection agent like AGUILAR LAW FIRM :)

[teqdok]

ang pag kaka alam ko hindi napapaloob sa credit card fruad ang hindi mo pag bayad ng utang. (based sa mga ka opismates ko na hindi ring nag babayad ng utang nila sa citibank!!!).
kung di mo talagang gusto na mag bayad ng utang, you can file for bankraptcy.

[Ice Burn]

Personally I think they have a right to be rude. If you're nicey-nice to people who are willing to let debts accumulate, you won't get anything. They are doing a job. Besides, kasalanan ng may utang. Gagastos-gastos, di naman makabayad. Some people think that credit cards are instant money and forget that they are suppose to pay it at the due date.

I had a friend who worked in Collections. It's hard to collect debts and if you're nice you'll get nowhere especially to those hardnosed deep in debt people.

Don't get a credit card if you can't pay for your expenses.
I knew someone who cut up her credit card and focused on paying her debt instead.

Or better yet, if you get a credit card in Citibank. Open an account minimum of P25,000 and pledge that amount. The P25,000.00 will be your credit limit. In case you can't pay, they will get the amount you owe from the pledged amount as payment. Para ayun, walang problema sa utang. The catch is, you cannot touch the amount you pledged but at least you will not have any debt problems in case you cannot pay.

Some people just shouldn't get credit cards!

[ThePoorMan]

Ang sarap kasi ng may credit card. Makakabili ng gusto mo and then pay later. Kaso, kapos pala sa budget ang pang bayad later on. Citibank and other credit card companies got collection agencies. Sabi nga ng isa pexer ay may 20% commission sila. Tutoo iyan kaya bubulabugin ka talaga ng husto. They will keep on calling you in your office or home 3 to 5 times a day. Send you threatening letters "to see you in court." That happened to my brother. Naku, panay bagsak ko na lang ng telepono sa bahay. Ang kulit masiyado. But one thing for sure, yung social security number mo ay block listed na sa ibang mga bangko. If you want to apply for another credit card, your negative credit report appears kaya denied ka sa application mo. Kung sobrang laki talaga ng utang mo, just file for bankruptcy. Iyan ang gawain ng mga tao sa US. Sampu sampu ang credit card, kaliit naman ng suweldo. Sasagarin ang full limit ng credit card. Kapag hindi na mabayaran sa sobrang laki ng utang, file na sila ng bankruptcy. This is in your computerized credit record for 7 years. Hindi ka makakautang sa mga bangko. Pero after 7 yrs, clean ka nanaman. Apply ulit ng credit card.

One thing for sure, sa USA, mas marami kang utang sa credit card na on time ang payment. Mas marami pa ang mag o-offer pa ulit ng credit card sa iyo. Plus madali kang bumili ng kotse or bahay na hulugan. Kasi based on your credit record history, nalalaman ng bangko kung magaling kang magbayad or on time ang payment mo parati.

[travis_zen]

got an experience at citibank-collection debt? the one that calls those bad credit account holders... paki share naman dito..thanks!!

-zima

:cool:

[Apolpay]

Originally posted by teqdok
ang pag kaka alam ko hindi napapaloob sa credit card fruad ang hindi mo pag bayad ng utang. (based sa mga ka opismates ko na hindi ring nag babayad ng utang nila sa citibank!!!).
kung di mo talagang gusto na mag bayad ng utang, you can file for bankraptcy.

u can file a " bankraptcy" ? sorry pero d ko kse alam masyado
yang tungkol dyan sa pag-pa file ng bakraptcy eh...

can you plese explain me more about it... papano ba for example ang paggawa nyan at saan e-be-base?

[Apolpay]

Thepoorman ibig sabihin ba nun d rin totoo at kahit anong padala
ng kung ano anong letter sayo ng aguilar or ano man eh wala yun
at d rin totoo na makukulong ka at mag mumulta ka?

[ThePoorMan]

Originally posted by Apolpay
Thepoorman ibig sabihin ba nun d rin totoo at kahit anong padala
ng kung ano anong letter sayo ng aguilar or ano man eh wala yun
at d rin totoo na makukulong ka at mag mumulta ka?


Lahat ng gusto kong sabihin ay binanggit na ni Lupus (1/23/02) at Fatbig (2/4/02). Yung letters, tama si Fatbig, hindi naman registered letter na dapat mong pirmahan personally kaya sabihin mo, hindi mo na receive. Kung maliit ang utang mo, hindi gagamit ng lawyer ang Credit Card Company. Talo sila sa gastos.
Makikipag-settle na lang sila sa iyo sa bayaran. Kung malaki talaga ang utang mo, gagamit nga sila ng lawyer. As Fatbig said, sabihin mo sa judge kung magkano lang ang kaya mong ibayad a month. Hindi ka makukulong.

Regarding bankruptcy, magtanong tanong ka na lang sa mga lawyer diyan (experienced in bankryptcy.) Baka mura lang naman ang fee nila kaysa bayaran mo ang pagkalaki-laki mong utang sa credit card....I read in the magazine that if you pay your credit card with the minimum amount due monthly, it will take you 15 yrs
to pay it up in full . :dance:

[Apolpay]

thepoorman thank you ha atleast ngayon may nadagdag na kaalaman para sa ganyang mga bagay...

me tanong yung isa kung ka opismeyt **,
base on your experience or opinion eh magkano ba daw
talaga ang amount na hinahabol at pinagkaka ukulan na nila ng pansin? at talagang d nila tinitigilan?

kung talagang isasampa nila ito for legal,
magkano ba ang ginagastos para dun?
saka paano nga ba yun, db marami ngang nagrereklamo kse
sabi nila ang daming kaso na nakatambak sa korte pero di pa
na aasikaso, tapos itong kaso sa credit card eh d dagdag tambak uli dun? or may sarili na silang korte para mas madali... sensya na
d ko sya masagot kse d ko rin alam eh ....

:)

[ThePoorMan]

Originally posted by Apolpay
thepoorman thank you ha atleast ngayon may nadagdag na kaalaman para sa ganyang mga bagay...

me tanong yung isa kung ka opismeyt **,
base on your experience or opinion eh magkano ba daw
talaga ang amount na hinahabol at pinagkaka ukulan na nila ng pansin? at talagang d nila tinitigilan?

kung talagang isasampa nila ito for legal,
magkano ba ang ginagastos para dun?
saka paano nga ba yun, db marami ngang nagrereklamo kse
sabi nila ang daming kaso na nakatambak sa korte pero di pa
na aasikaso, tapos itong kaso sa credit card eh d dagdag tambak uli dun? or may sarili na silang korte para mas madali... sensya na
d ko sya masagot kse d ko rin alam eh ....

:)


My brother was the one who filed for bankruptcy. Nababayaran niya yung utang niya sa credit card kaso nawalan ng trabaho. May utang siya ng almost P100,000 yata. After 2 months of not paying the bill, ito na po ang pangungulit ng collection agency. Kukulitin ka ng tawag at sulat. Maraming sulat ang dumating pero yung pang huli ay sa Lawyer na mismo nang galing. Hindi na pinatagal ng brother ko isampa sa korte kaya nag hire na siya ng bankruptcy attorney. I don't know how much he paid pero a lot less than what he owes in the credit card company. The court will send letters to all the credit card companies included in your bankruptcy if they want to appear in court. Aba, at the time of the hearing, dumating nga ang representative ng credit card company. They got the list of what you purchased with their credit card. Itatanong kung saan na yung major things that you bought with their credit card like TV, refrigerator, stereo, etc. Kahit gamit na gusto nilang kunin. Nanakaw o ibinenta yata ang reason ng utol ko kaya wala rin mahabol sila. Kaya iyun, lusot na sa utang pero blacklisted si utol sa mga bangko. (I forgot, bago nag file ang brother ko ng bankruptcy, ni withdraw niya muna ang savings niya sa bangko. Nagtira lang siya ng kaunti para kung tignan man ng korte, walang pera.)

Regarding , matagal ang kaso dahil natatambak ang mga demanda sa korte.Tutoo iyan kaso money talks in the Phil.
Aamagin ang demanda mo pero kung gusto mong madaliin, tsi-tsing Pesos <<<< ito ang kailangan. :dance:

[ageee]

check the working filipino thread there's a similar topic about this

[Apolpay]

Originally posted by ThePoorMan
My brother was the one who filed for bankruptcy. Nababayaran niya yung utang niya sa credit card kaso nawalan ng trabaho. May utang siya ng almost P100,000 yata. After 2 months of not paying the bill, ito na po ang pangungulit ng collection agency. Kukulitin ka ng tawag at sulat. Maraming sulat ang dumating pero yung pang huli ay sa Lawyer na mismo nang galing. Hindi na pinatagal ng brother ko isampa sa korte kaya nag hire na siya ng bankruptcy attorney. I don't know how much he paid pero a lot less than what he owes in the credit card company. The court will send letters to all the credit card companies included in your bankruptcy if they want to appear in court. Aba, at the time of the hearing, dumating nga ang representative ng credit card company. They got the list of what you purchased with their credit card. Itatanong kung saan na yung major things that you bought with their credit card like TV, refrigerator, stereo, etc. Kahit gamit na gusto nilang kunin. Nanakaw o ibinenta yata ang reason ng utol ko kaya wala rin mahabol sila. Kaya iyun, lusot na sa utang pero blacklisted si utol sa mga bangko. (I forgot, bago nag file ang brother ko ng bankruptcy, ni withdraw niya muna ang savings niya sa bangko. Nagtira lang siya ng kaunti para kung tignan man ng korte, walang pera.)

Regarding , matagal ang kaso dahil natatambak ang mga demanda sa korte.Tutoo iyan kaso money talks in the Phil.
Aamagin ang demanda mo pero kung gusto mong madaliin, tsi-tsing Pesos <<<< ito ang kailangan. :dance:

100,000 thousand ang laki pala :) ang laki naman ng nakuha nyang credit limit sarap :). Actually kse yung ka opismeyt ko
iba naman ng kunti ang problema nya, sabi nya ang pagkakautang nya daw sa credit card eh wala pang 26,000 thou
***** umabot man dun dahil sa mga interest pero suma total
ang utang nya lang eh nasa 21,000 thou lang... Sa palagay mo ba
hahabulin pa sya nyan at mapupunta pa sa korte if ever?

kse d naman sya makapag file ng bankruptcy kse may work sya
ang problema nya sya ang breedwinner sa pamilya , Yung
father nya walang work at ganun din ang mother nya, at thesame time yung husband nya ganun din tapos may 1 anak pa
sya, kaya sya lang talaga ang inaasahan kaya sabi nya di nya
na kayang mag bayad pa sa credit card, pero ito tawag daw ng tawag sa haus nila pati ** sa opis namin, nasa Collection agent
na nga daw ng law firm. Natatakot sya na baka makasuhan sya.

ang sabi ko na lang sa kanya para lumakas ang loob nya eh
may awa ang dyos:)

[ThePoorMan]

Originally posted by Apolpay


100,000 thousand ang laki pala :) ang laki naman ng nakuha nyang credit limit sarap :). Actually kse yung ka opismeyt ko
iba naman ng kunti ang problema nya, sabi nya ang pagkakautang nya daw sa credit card eh wala pang 26,000 thou
***** umabot man dun dahil sa mga interest pero suma total
ang utang nya lang eh nasa 21,000 thou lang... Sa palagay mo ba
hahabulin pa sya nyan at mapupunta pa sa korte if ever?

kse d naman sya makapag file ng bankruptcy kse may work sya
ang problema nya sya ang breedwinner sa pamilya , Yung
father nya walang work at ganun din ang mother nya, at thesame time yung husband nya ganun din tapos may 1 anak pa
sya, kaya sya lang talaga ang inaasahan kaya sabi nya di nya
na kayang mag bayad pa sa credit card, pero ito tawag daw ng tawag sa haus nila pati ** sa opis namin, nasa Collection agent
na nga daw ng law firm. Natatakot sya na baka makasuhan sya.

ang sabi ko na lang sa kanya para lumakas ang loob nya eh
may awa ang dyos:)

Family muna talaga bago others. Sino ba kasi ang nag-imbento ng credit card na iyan. Temptation talaga. Bumili nga ako ng computer using my credit card. Sabi ko in 6 month's time, bayad ko na ito. 1 year na, hindi pa rin bayad. And besides that, yung computer ko ay parang pinaglumaan na agad dahil lumabas ang Pentium 4 at AMD athlon XP. Hay buhay. :dance:

[zimdude]

The key is to avoid using deferred payment... just use the card as a cash substitute. Beware of interest! I think there are some moves to regulate credit cards such that the interest rates will be spelled out and you can compare it to other forms of borrowing money.

[ThePoorMan]

Originally posted by zimdude
The key is to avoid using deferred payment... just use the card as a cash substitute. Beware of interest! I think there are some moves to regulate credit cards such that the interest rates will be spelled out and you can compare it to other forms of borrowing money.

Okay naman yung nakuha kong credit card. Interest is only 7.9% per annum dahil good credit daw ako. Compared to my brother who have it for 15%. In a year's time, malaki rin ang difference. :dance:

[rhk111]

These credit card companies allow their collection agencies to come across as being so arrogant when collecting past dues when in fact their businesses here never had it so good anywhere else. Think about it, these shysters charge no less than 3.25% a month, or 39% per year.

And yet in the US, for example, credit card companies are charging only 12% per year. In Thailand I heard it's only about 2% per month or 20% per year. Still quite high, but a full 19% less than that of ours.

So for example, say you have a credit card bill of P20,000. The interests alone for that amount of money in a year amounts to a P7,800. So at the end of the year, you'll have a balane of P27,800. To zero that off, you need to pay off P2,320 per month, AND you have to make sure you don't purchase anything else within the year.

At such a high rate, if for some very unfortunate reason, a lendee isn't able to pay his dues for some time, they'll he or she will only end up being buried in debt even more.

And yet, how much are bank's these days giving for savings account? Forget it, it's a joke. How much are the bank's lending rates nowadays? I think it's hovering only around 10%. Nevertheless, the bottomline is that Credit card companies are earning too much money, and yet they insist on being so arrogant when they collect their past due. Ask them to go in any other country, and see if they'll get anywhere near the same kind of deal they're getting here.

I think the it's about high time the government puts a lid on credit card interest rates, I heard Blas Ople is trying to make some legislation to this effect, and I think we should give him our support in that instance.

[fatbig]

citibank gave me a call last week and offered to give me my TOTAL credit limit (i have a citibank gold visa which i don't use) in the form of a manager's check at 1.25% per month instead of the usual 3.25% per month. i can authorize pa daw the transaction over the telephone and citibank will deliver the MC to my office. such tempting offer!

anyway, point is, citibank can afford naman pala to lower its interest rates. at sila pa yung tumawag! can't understand the logic.

[Nzider]

antayin nyo na lang umabot sa court kasi e-archive lang **** ng judge yan....eh

mapapagod din sila.


hehehehe

[Apolpay]

sabi ng friend ko mahirap daw kausap ang aguilar:)
ayaw daw magpatawad walang bawas :)

me kasama pa daw panakot na legal legal ek..ek...

[*ImSad*]

HAY NAKU YANG MGA CREDIT CARDS NA YAN
SAKIT LANG TALAGA SA ULO YAN, LALO NA PAG DI MO
KAYANG EH CONTROL ANG SARILI NATIN...

PERO ITO LANG ANG PAKAKATANDAAN " WALANG NAKUKULONG
SA PAGKAKA UTANG.... LALO NA KUNG SA MABABANG HALAGA LAMANG "

:bounce:

[Apolpay]

:cool: :D :cool:

[Mickey2000]

:mickey:
Tama yan! walang nakukulong sa utang,kung ako nga, halos 20k pa yung naiwan ko sa citibank dahil dalawa yung card ko,eh ano pa magagawa nila, maghabol sila sa tambol mayor!!! muka nila,yayabang nila manakot, kaso-kaso ek ek,yung mga abogado naman nila eh mga attorney no-case or abogago de kampanilya!,mas maganda nga pag nalipat na nila sa collecting agency eh,kasi stop na ang interest,eh di ngayon pagdating ko dito,apply ako ng bagong credit card,wala namang problema.pero mas ok dito kasi maraming agency na ng-aad sa tv to help you to lessens your debt ,if ever na mangyari ulit sa akin.

[Apolpay]

Originally posted by Mickey2000
:mickey:
Tama yan! walang nakukulong sa utang,kung ako nga, halos 20k pa yung naiwan ko sa citibank dahil dalawa yung card ko,eh ano pa magagawa nila, maghabol sila sa tambol mayor!!! muka nila,yayabang nila manakot, kaso-kaso ek ek,yung mga abogado naman nila eh mga attorney no-case or abogago de kampanilya!,mas maganda nga pag nalipat na nila sa collecting agency eh,kasi stop na ang interest,eh di ngayon pagdating ko dito,apply ako ng bagong credit card,wala namang problema.pero mas ok dito kasi maraming agency na ng-aad sa tv to help you to lessens your debt ,if ever na mangyari ulit sa akin.

hehehe nakakatuwa naman yung ***** mo.... " maghabol sila
sa tambol mayor" ... kakaiba..... ngayon ko lang narinig yan....

[buddyLove]

Anybody here being (or had been) harrassed by these collecting agencies (or their law firms)? What legal protection do consumers have? Share naman coz they call home and at work daily!!!

[KuyaDanny]

buddyLove, your thread has been merged with a related previous discussion.

Since it seems that the scope of our discussion extends beyond Citibank, I have changed the title of this thread.

[pinaysrdbest]

hay naku! ako naman, alaga ko sana Citibank ko. kaso, na delay lang ako ng konti kasi wa na ko work eh, nung nagbayad ako, aba, maya-maya, may demand letter na at revoked na daw priveleges ko. may i tawag ako sa kanila. i have to pay daw at least 50% para ma-activate ang card ko. take note, ha? 48th ang balance ko. sabi ko, san kamay ng Diyos ako kukuha ng 50%? eh nag-partial naman ako. ayaw nya tanggapin reasons ko. so i asked her once and for all, so, you mean to say, after nagbayad ako saka nyo ginawa letter nyo, then you wouldn't activate my card since timing difference lang naman yan? sabi nung operator, im afraid not, m'am. i said, ok. then i hanged up. sabi ko, manigas na kayo. lalong di na ko magbabayad sa inyo. besides, wala akong dineclare na phone number at home. so? sino tatawagan pa nya? kaya everytime may naghahanap sa kin, laging sabi dito, wala ako. ayun, nagsawa rin. di nga ito criminal liability. civil lang. kaya kahit idemanda ako, makita naman nila na wa ako work, di rin ako makukulong. walang nakukulong sa utang. not unless dun sa B.P.20 ba yun? yung sa issuance ng cheke. nakikipag-ayos ako ng maayos, ayaw nila tanggapin. well...

[danswr]

credit card institutions (credit & collection dept.)
some of them are ok naman
but their sub-cons (collection agencies)
they SUCK! in tagalog WALANG MODO!
got this comment from a friend :mad:

[rains_delight]

I have talked to a legal counsel of standard chartered bank. They are so polite unlike their credit and collection officer.

They even tried to persuade my boss to pay her obligation the most convenient way. ganun sila ka bait.

[*ImSad*]

hay naku ako din naka encounter na ako ng ganyan,
Kse b4 i have Citibank Visa Card tapos na late lang din
ako ng pagbabayad, actually super late na talaga
kse nag punta ako sa Province emergency so lahat ng
pinapadala nilang sulat di ko nababasa kse wala ako sa haus,

aba nagulat na lang ako ng pag uwi ko sa Haus tumawag
ang Collection agent ng Citibank at kung ano ano na pinagsasabi,
as in bellow da belt na yung pang iinsulto nya...

kaya naman ni settle ko lahat ng utang ko then cancelled ko na yung credit card ko kse super sama talaga ng mga yan....

"Aguilar Aguilar Law Office " yan yung collection Agent nila...

PERO balita ko nag iba na raw ng Collection Agent ang Citibank
kse dami na ngang report tungkol dyan sa Aguilar na yan....

[CaselynFrncisco]

mahirap talaga once nag pile up na ang debts sa credit card (i really learned my lesson) but i have no plans na takasan ang utang ko, ayaw ko ma blacklist sa banks and pangalan ko talaga nakasalalay diyan e. though matagal and mababaon ako sa interest nila, ill still pay up kasi i did use the money to buy things i need and want - like this lecheng computer :D

what i can't understand is the harrassment! minsan lang ako naka encounter na polite na collection agent ng citibank, kung lahat ba ng collection agent nila e well-mannered (like the nice lady i talked to) di less imbierna araw mo di ba? maayos mo pa masesettle ang bills.

ang ayoko lang: they send in the bading collection agents who are so ruthlessly rude (compared to the pretty citibank credit card agents nila sa malls who would sweet talk you into getting a credit card) ironic lang, two sided image ang citibank, after the angels, here comes the collection agents from hell. death trap talaga. pero di ba magsusuffer naman tiwala ng consumers nila if they have collection agents who would go as far as calling your next door neighbor, office mates, worst your boss about ur financial statements tapos kukulitin pa nila.

as long as i have a job, i can pay up but i don't need the emotional lowdown from these barrage of rude phonecalls. worst mother ko pa nakasagot sa isang phone call ng bading! sinisigawan siya, demanding they talk to me about a costly lawsuit plus threats..this made me really angry kasi mom ko may sakit, she can't take mga confrontations na ganon, walang modo talaga sinabi pa na mag-ingat sa pananalita at promise of payment kasi all phone calls are recorded! sus! tama ba naman yon sigawan nila pag angat pa lang ng phone without even asking kung sino kausap nila?

At di ako magtataka kung may bigla na lang mag snap sa mga consumers nila sa kaka-harass nila at isang araw na lang may mag walk-in diyan sa Citibank offices sa Libis or sa may Paseo De Roxas at paulanan sila ng bala, tignan mo na lang yung mga incident sa US when consumers turn against certain institutions

tama advice ni Saikee, use cash in all your purchases! sana ng anag change na ang citibank ng collection agency, nakaksira sa image nila yung mga ungas na yan!

[Apolpay]

CaselynFrncisco : tama ka dyan.... actually yan din ginawa nila
sa akin, Tumawag sila sa haus tapos mother ko rin nakasagot
at kung ano ano din ang pinagsasabi nila sa mother ko.

kaya naman ni kwento nya yun sa Hubby ko, Galit na galit
talaga yung Husband ko, at umabot sa pumunta sya sa Libis
para lang makita nya yung Babaeng kausap ng mother in law ko,
Eh binigay kse ng babaeng yun ang Real Name nya kaya naman
ng nasa Citibank libis na si Hubby di na sya nahirapan hanapin
yun....

at yun inabangan nya talaga pa uwi at after nun di na nya ni kwento sa amin kung ano ginawa nya kse mula nun hindi na
tumawag yung babaeng yun, iba na ang tumatawag sa amin
saka mabait na ....:)

[Triglyceride]

:lol: ... I was never rude to customers though, except maybe on my last day :evil_lol: More often than not, they were rude to me. I had people call me idiot.....why can't you get it through your thick skull ...b*tch... retard LOL

...I hated it when we have to call people but I also have a job to do...we actually have "scripts" :glee: and goodness gracious they divide it into parts...they have Opening, probe and collect (ugh) and wrap up promise to pay or refusal to pay. It was nasty!!!! :yuck:

it goes

IF C1 name matches the voice of whoever picked up say:

Hello Mary?

IF yes then

hello ms. smith this is My name calling from Company and this is in regards to your visa/mastercard account with us. And to ensure my quality this call may be recorded or monitored..

Ms. Smith, I show that your acct is past due and currently billing for x ammount. We're calling to help bring your accounty current by setting up a payment with free by phone and I'd be glad to hold while you get your check book - ewwww!!!!!
They call it appropriately assertive collection LOL MY A$$!!!

IF YES say

I see that you bank with such and such bank, all I need is your next available check number to process this pmt free of charge for you you


IF NO

...how soon can you make a payment? I could date your check out for up to 14 days if that would better for you

IF NO
....ms. smith, in order to stop collection efforts and to keep your credit in good standing , you have to pay at least your past due of x dollars, otherwise you'll continue to accumulate fees...


or say if customer is upset

I'm sorry if this phonecall is upsetting you, my intention is not to frustrate you or bother you. I'm here to help you so that you could avoid fees and higher interest ...because it will affect your eligibility for obtaining credit in the future..


daming eklat! Closing (if the are going to mail the pmt)

as long as this committment is fullfilled and your pmt is recieved it would avoid futher collection efforts. I thank you for your pmt of x dollars that you'll be sending out on such and such date, we do appreciate your business, thank you for your time today.


closing for Refusal to pay

... I'm sorry we could not work out a pmt agreement. You're account would be suspended/permanently closed and will be forwarded to an outside agency. Thank you for your time

CLICK

I mean don't get me wrong, I think the company was really great in training us..it's not just for me. Imagine, having to say those lines every single day 40 hours a week!!!! UGH!! It gets boring!!! .... plus the dramas that have to hear .. I feel bad but I've not time to listen to their story....basta, it's not for me.



harrassment na yan ah. I was wondering, does the Philippines have something like the Fair Debt Act?


...you know what's sad? I called up my friend one time and she was staying with her sister and her family (this was long after I quit ) and when her brother-in-law picked up the phone he askd " Is this a Bill Collector?" LOL I started laughing and said " I was , but that's not the reason for mycalling, I'd like to speak with my friend S_____ please " :glee:


I'm never ever ever ever doing that..I'd rather fold clothes. The pay's a-ok, not bad for a working student but it's not for me.

.....but at least now, I know that credit is not my enemy..it's actually leverage tool..I know better now.

[*ImSad*]

bump

[kerb]

hmm sabi na nga ba kasali sa training :)
me experience din ako nito and someone called up and demanding me to pay immediately. i was 2 months late, and kung ndi daw ako nagbayad immediately, they will double my utang by 100%. sabi ko nga eh di ko na nga mabayaran eh dodoblehin nyo pa. nyway nangutang na lang me para makabayad utang dahil ayaw tanggapin excuse ko.
i was in between jobs back then and naka hold last salary ko, and time to pay my apartment rent, bad timing talaga. at least di sya nambabastos (girl), nananakot lang LOLZ! ndi gaya nung nagsingil sa sister ko, bading na super ruthless!
sinisigawan at minumura yung nakasagot sa phone (kapitbahay namin) and malas nya eh warrior din yun hehe, minura din sya at binagsakan phone. tsk.
nyway wala ng nag haharass sa akin ngayon since, lumipat na me ng job twice at wala nakakaalam kung san ako lumipat/lilipat *grin*

[boobybabe]

Does anyone here work for a credit card company? What's their policy on non-payment of debts? Kasi, may 15,000 na utang ako sa Standard Chartered. They've cancelled my card coz of late payment. Now, they're demanding the full amount. What happens if I don't pay or if I pay very little each month? Madedemanda ba ako? Need some info please.

[Artemis]

You guys are right, credit card collectors are very very crass and rude! Citibank tops the list, next is Standard Chartered. First, they should learn to speak correctly, correct grammar man lang kahit wrong pronunciation.

We all know that we should settle our own debts as soon as possible, but these people can bug you as well as other people in your household everyday. but when you've paid they'll call you and try really hard to sound sweet and all. and take note, it was not an outstanding account at all. i just forgot to pay for that cut off! well, they got an earful when they called to say thank you. i think i was ranting for around 20 minutes. i think they deserved it. then i said, "you know what, i'll be cancelling my account with you, i don't need your credit card anyway." right now, i stick to my trusty AIG credit card. i love their representatives. very courteous and friendly. that's why i always pay my bills everytime with them and i remember an instance where i forgot to pay but they just called me and said that they were sorry to bother me, but would it be ok if i can update my account with them. without thinking, i went to the nearest ATM and paid for the whole amount. :D

[kaye0127]

ako nga e, ma-delay lang ng 3 days yung payment ko sa citibank, aba tumatawag na agad sa office! I have no intention naman na di magbayad, talagang na-delay lang. Tinarayan ko nga, sbi ko na di nila kelangan i-remind palagi sakin yun kasi I know my obligation, talagang kung minsan delayed lang kasi syempre waiting for the payday. E di hindi sya nakasagot. Mukhang pera talaga minsan citibank...:D

[husky150]

Okay, disclaimer muna: I agree that these people are simply doing their jobs and unfortunately, if it's being rude that works, then I guess that's the way they have to go. Ilagay na lang natin ang sarili natin sa lugar nila: kung ikaw nagpautang, hindi ka talaga makakakolekta kapag pa-tweetums ka.

Ok. Now that I've got that over with, here's my kuwento about dealing with those nasty Citibank collectors.

The first few times I fell back on my payments, I was taken aback by the rudeness of these people. To be fair, not ALL of them are rude, but I think it's safe to say that a lot of them are. Anyway, one female collector called me up when I was having a lousy day, and the biatch started hounding me like I was her boyfriend and she'd caught me playing pattycake with her best friend or something. That really ticked me off so I started lashing into her, and before the phone call ended she sounded like she was on the verge of a nervous breakdown. Needless to say, reducing a Citibank collector to tears was the high point of my day :evilgrin:

Anyway, from then on, my standard line when these people start haranguing me to pay up is this:

"Alam mo, pasalamat ka at nala-late ako magbayad. Kung on-time ako magbayad sa inyo, eh di wala kayong kikitain na interes sa kin, di ba?"

'Nuff said. :D

[hossea]

from what i heard, ang mga utang sa credit card ay naka-insure? Kaya bayad na yan at pag naka collect pa sila ay doble pa kita nila? Kungsabagay ang utang ay utang pa rin mahirap ang karma pero depende na rin sa dahilan kung bakit di ka nakapagbayad unless may malicious intent ka.

[kimie]

hi guys...

i am getting frustrated with my credit cards.

although i don't pay in whole, i never miss out on my monthly dues. however, a time came wherein i got retrenched and got no job in a month, i wasn't able to pay my bill for one month. of course upon getting a new job, there are so many bills to pay and the first pay wouldn't be able to pay all debts.

this is when i got an unwelcomed gesture from my favorite credit card company. they kept bugging me to pay my bills... or else face a lawsuit from their company. they even gave me a specific date to pay daw, kasi kung hindi ko daw gagawin yun, ifoforward na nila yun sa legal department nila. bayaran ko daw kahit yung interest man lang. eventhough i explain my side and told them to just penalized me with interests kasi i can't pay as of the moment, and also gave them until end of the month para sa pagdating ng sahod... they won't budge... nanakot pa at hindi daw pwede yung ganun... i got so irked by this gesture... nagpapapenalty na nga ako eh, nanakot pa.

so i borrowed (again) money from friends to just pay the interest they demanded of me. but less than a month after, actually, just a week or two after the irritating call, again i receive this demand na magbayad daw o kung hindi padadala nila sa legal department nila account ko...

kaasar!!! nakakawalang gana naman...

after all those harassments, i decided not to pay at all... a month na ang nakakalipas na hindi ako nagbayad ng fees. kakaasar lang talaga e.

i have talked to our lawyer buddy, although suggested nya na its better to pay na rin... pero just in case, he just pointed out that no one in history, and according to the law, no one will be imprisoned due to non payment of debt. they can't even pullout your own property of value in exchange don sa debt mo, as what the credit card companies always threaten to do.

can you give me insight on this? what the worst scenario i'll be facing if i choose not to pay my debt? seryosong tanong to ha... please don't make fun. share your thoughts naman please.

:(

[zalvaje]

hmm.. i think and also from experience, as long as you pay every month kahit small amount lang.. they won't file anything.. pero talo ka den kasi dito eh.. babalik lang yung amount every month because of the interest.. lalo na if you exceeded your quote limit, interest na sa late payment + interest pa ulet sa exceed limit.. siguro it would be better if you could pay an amount that would make your credit below the limit..

b4 kasi i think exceed ako sobra sa limit ko.. tapos i paid 5k ata that month.. but still above limit pa den.. the next month bumalik yung 5k sa because of the interest so sayang lang.. lesson learned hehe..

[CaRaMBa]

I totally understand you. But it's still better to pay because if you don't, your bill will go up. Sayang naman nadadagdagan pero hindi mo naman ginagamit. There's no way they're going to stop billing you, so it will get worse. Your lawyer friend says that no one has been imprisoned for non-payment of debt - you don't want to be the first one, I'm sure. Also, it will just get bigger and bigger and when that happens, it's gonna be harder to get a new credit card and it will reflect on your record. I think banks share a database of people who have bad credit and stuff. So if in the future you will need a loan or another credit card or what-have-you, you will probably have a harder time.

[ezdriver]

got a bad experience with them too...

the operator/agent resort to all those kinds of harassments just to make you pay. will even make up stories (if ever you decide to hide from them) just to make you come to the phone, things like she is a friend calling, or the likes...

my mom got a very irritating call from one of the agents who even has the guts to call my mom a thief for not paying her due (she is not able to pay at that moment).

well, just thought that sometimes, it is very tempting not to pay all those bills just to get back at them.

from what i heard, they (credit card companies) don't have the power to cause you any harm (lawsuits or stuff like that)... aside from being very costly on their part, they can not force someone to pay if the person is unable to... that's why there are things called operation losses... i think these are tax deductable...

the only thing one has to worry is the problem of getting future loans from any banks since you are now enrolled in the list of good people who doesn't pay their debt... :glee:

i may be mistaken though.

[bishop]

nothing's gonna happen to you should you decide not to pay. my mom had that same problem before and walang nangyari sa kanya.

yun nga lang, she will not be able to get future credit cards or loans. but heck, she doesn't care. she says she's old na naman and she doesn't need it anymore.

[the_BuGs]

alam ko pdeng pakiusapan ang credit card company na outstanding balance nal ang ang bayaran mo ng buo.

[Lightspeed]

The problem is that throughout your life, you will need the help of banks, one way or the other.

If your name ever gets to a "Persona non grata" database, I think this will haunt you for the rest of your life.

And if your credit card is Mastercard or Visa, their databases are international. Your name will always pop-up whether you're in the Philippines, or in the States, or Canada or anywhere in the world.

So I think better to take care of this problem now by not running away from it.

[dilbert]

Start from zero. Find a way to pay all your debts and don't use a credit card again. :D

[LinuxMandrake]

hehehe... tambol mayor... di ba un *** nauuna sa mga musikero sa pyesta? *** hinihire, complete with white uniform and all percussion and horn instruments? nalimutan ko tawag dun eh... hawhawhaw!!!

eto *** aking experience... sa metrobank naman. meron akong credit card dati ng solidbank. it didn't turn out to be solid after all since it folded. ngayon, metrobank ang humahabol sakin. 30 k *** utang ko dati. now umabot ng 600,000 kasi padala pa din sila ng padala ng sulat sakin. pabayaan ko lang nga... mga ungas din *** mga collector ang lalakas manakot... kesyo kilala daw nila si general so-and-so, so binanatan ko ng "wala ka, kilala ko si general motors at general electric!!!" sabay bagsak ng telepono. dati wala akong capacity to pay, pero foolish still to use those cards. ngayon naman, i'm willing to pay, babanatan ako ng mga bastos na un, wag nga ko magbayad... mga ungas. and as far as i know, after 6 months, close na *** account and hindi dapat aabot ng 600,000 *** utang. eh *** mga bopol, patong pa din ng patong ng interest... ang hihilig pumatong... hehehe... funny my payroll account is metrobank din.:D

[chuva10]

im am working for a creditcard company as a customer service rep but not for citibank...with our card, if you missed a payment for your bill, you will just see a note on your next billing that goes something like "You may have forgotten to settle your last bill. To keep your account active, kindly settle your min due on or before your due date" and then pag hindi ka pren nagbayad, mapapasa na sa collections dept (which is still within the compsny) *** acct mo and tatawagan ka na to remind you of your payment pro hindi pa **** to bastusan.. I think pag 3mos and up na na hindi ka nakkpagbayad that's the time na maeendorse na sa mga collections agency *** acct where in may pinapatong na silang collection fees. We have several collection agencies and law firms hindi *** isa like sa Citibank.
Actually we always get calls here from our cardholders na na-open *** acct nila nung '90's pa tapos di nila binayaran at ngayon nagmamakaawa humingi ng clearance dahil nagaapply sila ng loan sa banko. You'll never kung kelan ka **** manga2ilangan ng pera *** I advise you to keep a good record. One thing din yan na tinitignan kapag naggapply ka ng credit card sa iba kc pag may nagfo2llow-up ng applcn sa amin nakikita nmen *** remarks/comment nung nagprocess ng application tas may nakalagay "declined. Negative on BAP listings" (I forgot na what BAP stands for pro lists to from banks and credit card companies). If im not mistaken tinitignan din tong lists na to when you're applying for a VISA for abroad..so pag nasa dreaded list ka, for sure declined ka at wala ka ng pagasa magibang bansa..not in the near future..say about 10-20yrs kc that's how long your name will be in that list.
So for all you cardholders out there, pls pls pls...always update your acct and if possible pay your bills in full everytime mas maganda sa record yun e.

[LinuxMandrake]

chuva, since ang original utang ko naman eh 30k lang, and technically hindi naman sa metrobank ang utang ko kungdi sa solidbank, please advise. you think i pay the 30k in full tapos tapos na ang obligations ko? i really wanna pay pero pag nakikita ko *** 600k, eh natatawa lang ako kasi hindi ko naman ginamit un. buti sana kung oo...

[LinuxMandrake]

for sure declined ka at wala ka ng pagasa magibang bansa..not in the near future..say about 10-20yrs kc that's how long your name will be in that list.

uh... may utang nako with 2 banks (solidbank and AIG actually) as early as 2000, kaya lang nakalabas pa din ako ng bansa... siguro chamba...:D

OT: anyone from AIG here? need advice. may promo kasi dati ang AIG na *** utang lang talaga (not the entire amount na kasama ang interest) ang bayaran, clear na ang name... my first trip to bangalore was in april, may tumawag na taga-AIG, tapos un nga *** offer. so sabi ko i can coordinate from india through my wife. nga lang, nagkasakit sya nun and hindi din natuloy *** bayaran... sayang, 11k na utang, 2 gives pa. shucks... pati na din ang metrobank collectors dyan, tip naman dyan mga parekoy... baka may mga promo kayo dyan, at ng mabayaran na ang utang. ayoko na ng may utang, mabigat sa loob... :)

medyo mahirap nga ang walang credit card, buti minsan kung gipit, eh nakakatakbo pa din kila papah! hehehe...

[muname]

My bad experience with Shittybank:
Here (http://207.44.234.62/~admin1/forums/showthread.php?s=&threadid=156954)

[chuva10]

LinuxMandrake>>what? from 30k to 600k??! how many months did you miss the payment? how much ba ang interest nila? for me ah, its impossible maging 600k and 30k mong utang pwera n *** siguro kung 5-10 yrs kang di nagbayad. why dont you ask for account reconciliation? ngapala, nagconsolidate ba ang Metrobank and Solidbank *** nalipat sa knila *** utang mo? If i were you i'd look for my SOA's so i could trace how it happened! sobra **** ata un!

[LinuxMandrake]

Originally posted by chuva10
LinuxMandrake>>what? from 30k to 600k??! how many months did you miss the payment? how much ba ang interest nila? for me ah, its impossible maging 600k and 30k mong utang pwera n *** siguro kung 5-10 yrs kang di nagbayad. why dont you ask for account reconciliation? ngapala, nagconsolidate ba ang Metrobank and Solidbank *** nalipat sa knila *** utang mo? If i were you i'd look for my SOA's so i could trace how it happened! sobra **** ata un!

yes dude, believe it! ang labo nga, considering the fact na dapat stop na *** account after 6 months... pero padala pa din sila ng padala ng bill... labo nga. anyways, i'll take your suggestion into consideration, ayoko na talaga ng may utang. parang iba *** tingin sayo ng tao pag may utang eh. ano ba ang maganda pang gawin? *** sa AIG ko 10k, and sa solidbank eh 30k naman. pero un lang ang babayaran ko, since those debts are insured, sureball bayad na *** utang ko by insurers, so tubo na lang sila ng konti. help naman please? thanks much!

[chuva10]

So when will you make the full payment? Have you discussed this with the collector assigned to your acct? Since Im not from the collections dept,im not very familiar how this thing goes so i really would suggest that you dig up your SOA's and check your payment history..check what went wrong..or maybe there were payment which were not posted in your account.

[LinuxMandrake]

hindi pa nga eh... kasi baka awayin lang ako and vice versa. basta dati pa, around march 2000 *** huling payment ko... hehehe... medyo garapal nga, but still hindi dapat umabot ng ganun un, kasi closed account na. and they can't sue my a$$ kasi 30k lang un, but still i'm willing to pay naman *** 30k. *** iba eh bahala na dyos ng igorot...

[Artemis]

Ganyan **** ang mga credit card companies. Basta makakolekta lang. Parang ngang pag mas bastos ka, mas mataas position mo sa collections firm. No wonder, my friend left Citibank after 3 years of harassing people. Di na daw kaya ng konsensya nya. FEeling nya ang sama na ng takbo ng buhay nya kse, umaga pa lang iniisip na nya kung ano panakot ang sasabihin nya. Lahat hindi naman daw totoo. Laging exaggerated.

My card was stolen and I reported it right away, but when my statement arrived, may mga charges after the date it was stolen at minax out nung nagnakaw ha? So sinabi ko sa bank na bakit may nakagamit pa, eh i reported it earlier naman. Ang sabi ba naman sa akin wala naman daw record at sinabi pang sigurado ba daw ako na hindi ako ang gumamit. Eh patawa pala sila eh. Ano ako magiimbento na ninakawan ako?

So ngayon, ang laki ng utang ko (which was never mine). It was stolen with around 4T in debt. So i paid it but never paid the balance. I don't get scared with their threats na law office ek ek nila. My friend says, fake lawyers lang daw yun. And look it up in the yellow pages, it does not even exist! I mean kung respected law firm ka, you'll have your firm listed d ba? Just a thought.

lastly, i pity those who work for those collections and law firms.

[LinuxMandrake]

@artemis, right on brother! my thoughts exactly... sabi nga eh "what's sauce for the goose is sauce for the gander"... hehehe... give em a taste of their own medicine, para makatikim din *** mga ungas... eheheh... no offense to the collectors here... i'm a good guy who tries to abide by laws and rules, but when the going gets tough, i retreat! hehehe... bastusan na lang kung ganun di ba?

[Jareth]

sarap pasabugin ng mga building nila!

nampotek, pwede ba sila idemanda for harassment?

[archerguy]

FYI.

A new circular was issued by the Bangko Central on credit card collection, addressing growing complaints about UNFAIR practices by credit card issuers and collectors. It identifies prohibited acts in collecting credit card receivables.

Read it all here. (http://www.bsp.gov.ph/regulations/circulars/circular454.htm)

Question is, it's just a circular that doesn't specify penalties for violation by credit card issuers/collectors. Is there a way to go after banks or law firms that continually harass and threaten cardholders?

[KuyaDanny]

I just read the circular. Among other things, it adds unfair collection paractices (enumerated in circular) to prohibited acts, and incorporates these additions into the MORB and MORNBFI.

The MORB and MORNBFI are large documents. By incorporating these improper acts into a bigger list and part of MORB/MORNBFI, these improper acts become punishable by sanctions also listed in MORB/MORNBFI. In other words, the penalties may not be specified in the circular, but they exist.

What we need to find out is the process/mechanism the victims should use to report these improper practices and start the investigations.

[yellowsuzi]

nangyari na sa akin iyan.

uso pa beeper noon. may balance ako--- sinisingil ako ng collecting agency. rude sila. mom ko nakasagot. so ginawa ko-- gumawa ako ng sulat para sa kanila-- sinagot ko. sabi ko, idedemanda ko sila ng harrasment at saka emotional chuva na ginawa nila sa akin at sa mom ko. ayun-- di na uli sila nagparamdam. di na rin nila ako siningil.


hehehehehehehehehheehhehehehehe

[sheboombastic]

my experience isn't necessarily w/ citibank but w/ another bank that of course, has credit card ownership. To cut it short, i was really talking it out w/ their "legal officer" over the phone on how i can pay them w/ my terms (yung kaya ko lang talagang payment terms ko, realistic on my part pero bubuuin ko naman). He answered,"dati po pwede yan, pero ngayon di na.Kailangan po talaga bigla buo." From then on, di ko na sila pinansin. Di muna nila ako sinubukan?Ako na nga lumapit...

[mac_bolan00]

i just hope this information won't encourage people to bilk their card companies. regardless, owing money to a finance company is bad.

court fees have gone up from the normal 50,000 to more than 100,000. if any of you ever got involved in a sum of money case, you will know that an amount of less than 50,000 will get laughed out of the fiscal's office. this means it'll never reach the courts.

well, with a 100,000 minimum, it looks like credit card companies are going to do a lot of write-offs since sueing bad cardholders will cost them even more. again, don't let this encourage you. there are many ways for them to get back at you. one is to warn all banks, card and insurance companies to backlist you. another would be to extend the black list to embassies so your chances of emmigrating to another country will be reduced.

lastly, i don't believe card companies are above resorting to extra-legal measures.

[daveMachews]

Will also post on this one...

Hello.. Would like to ask the following information before I call up Citibank's support rep.

1. If a principal cardholder died and left a mind buggling amount of credit, will Citibank make an arrangement for the supplementary cardholder to pay for it?

- I heard credits are non-transferrable, so does it means that supplementary cardholder will no longer have to worry paying for it?

2. If supplementary cardholder is working, can Citibank trace the work history and have the person pay the credits made by the principal cardholder?

[tidus1203]

The bad thing about credit card companies or credit card for that matter is that they are toying with people's patience and greed. Normally pople cant afford a certain product if they had to pay cash so they charge it, what happens is that they targeted a persons greed and impatience to save money for the product. IMO credit card should only use as means for convinience rather to actually get a credit. PEEPS, DONT LIVE BEYOND YOUR MEANS. Para mas madali think of it this way, if I had to pay this product in cash will I be able to pay it in FULL spot on?

[KuyaDanny]

For daveMachews:

1) When a person dies, all his debts become due.

2) Normally a supplemental cardholder in a credit card agreement is not a co-obligor. In other words, the main cardholder is liable for the charges run up by the supplemental, but not the other way around.

3) If a deceased cardholder leaves debts behind which his heirs/estate cannot immediately pay, somebody else could, in theory, step in and assume the obligations. But this would require the agreement of the credit card company.

[daveMachews]

Thanks KuyaDanny... that answered all the questions and took away my worries.

Talked to a Citibank representative and asked me to fax a letter of closure for my mom's account and the death certificate.

Thanks again.

[floreno]

the suplimentary account dies also :D

[KuyaDanny]

That is correct.

[graphire]

good day to all. revive natin thread.

Please advise naman what to do. I used to have a credit card with Standard Chartered. Umabot sa point na hinaharass din ako ng law firms nila. Then, finally last January i settled my credit card debt with them and i was able to get 14% discount sa total balance ko. After that, tuloy pa din dating ng bills kasi matagal daw magreflect sa system nila yung discount. Kinulit ko lang ng kinulit office nila for my Certificate of Clearance. I was able to get my certificate of clearance only last month. But after that, nag try ako mag-apply ng cash loan on several banks, puro declined lahat. I was thinking baka blacklisted na ko. Ask ko lang where can i check if talagang blacklisted nga ako and how can i clear my name again to be able to loan again from banks. Thanks in advance sa mga replies.

[RoWaN]

^ Check with Bankers Association of the Phils. this is where the banks submit the list of the people with bad debts. Their office is at Export Bank along Buendia (font of McDo).

[graphire]

^ Check with Bankers Association of the Phils. this is where the banks submit the list of the people with bad debts. Their office is at Export Bank along Buendia (font of McDo).

Thanks Rowan for the reply. have u tried checking and clearing with BAP? madali lang ba? Can i just walk in and inquire from them?

[graphire]

also... what about CMAP (Credit Management Association of the Phils.). I heard mas notorious daw ito in blacklisting delinquent credit card holders. Anybody knows about CMAP? It's really easy for them to taint your records and it will be hard for you to clean it kahit na settled ka na and has paid all interest and surcharges. I heard banks are paying CMAP just to blacklist people... i was wondering if CMAP will also charge us if we need to remove ourselves from the list.

[reykjavik]

Wow...grabe pala nag mga stories ninyo. At least in Australia may standards na dapat mag-adhere ang mga debt collectors. For example, if they are going to call you at work they are not allowed to say debt collector sila kung hindi ikaw yung may utang at ikaw ang naka-sagot ng phone. You can tell them to call you at home or another contact number if you don't want them bothering you at work. There are limits to how often they can call you per wk. Anymore than 5 times and it is considered harrassment-they can get in trouble for that. If they call you at an inconvenient hr (usually after 8 pm or anytime that is ridiculously early) it's considered harrassment as well. Once they get you on the phone they have to verify that it is you (asking your date of birth, etc) because they have to adhere to the Privacy Act. They can not threaten to take goods/garnish your wages without a court order. Some ppl don't know this, fall for the lie the debt collector is peddling and pay up even if they have to make another loan to do so.

Once you have paid your debt it will stay on your record for a period of 5 yrs but after that will be erased (or should-it pays to get a copy of your credit report).

Even then many ppl will violate these standards or act in a manner that is rude and offensive. My mother spoke to someone on the phone who basically said if she didn't pay up hindi raw sha pwede maging Australian citizen. Kinuha ko ang phone sa kanya and told him to get f@cked basically. I told her "next time he calls and abuses you tell him to thank you he has a job. Any person with social skills as poor as his would be virtually unemployable".

[fortunecookie]

kuya danny

i want to settle now my AIG past due acct after receiving numerous demand letters from them and their law office (kuno). should i call AIG or the law office? what should i tell them to get a good deal?

[TwiztedMynd]

Hi folks!

Got same problem with graphure. Currently, I've already paid my dues for my closed cards but I still am negotiating for my last one. Indeed, credit card is sometime a necessity nowadays specially if you have emergencies or when you need to do online transactions. Unfortunately, got some financial hickups a few years back, thus my problems.

Anyway, just wanted to know if somebody here is working or knows someone working in any of the institutions maintaining personal credit ratings here in the Philippines, i.e. BAP, CMAP? I really want to re-establish my previous good credit rating, thus, I have really tried to pay all these debts, even negotiating with those "lawyers" from the collection agencies and settling my debts after a year.

Is there a way for me to know my current credit rating as well as how I can restore it? Anybody who works from these credit rating database companies?

[tidus1203]

Hi folks!

Got same problem with graphure. Currently, I've already paid my dues for my closed cards but I still am negotiating for my last one. Indeed, credit card is sometime a necessity nowadays specially if you have emergencies or when you need to do online transactions. Unfortunately, got some financial hickups a few years back, thus my problems.

Anyway, just wanted to know if somebody here is working or knows someone working in any of the institutions maintaining personal credit ratings here in the Philippines, i.e. BAP, CMAP? I really want to re-establish my previous good credit rating, thus, I have really tried to pay all these debts, even negotiating with those "lawyers" from the collection agencies and settling my debts after a year.

Is there a way for me to know my current credit rating as well as how I can restore it? Anybody who works from these credit rating database companies?


I do not work for any of these agencies, however, you could still get a credit card without going a credit investigation. Get a secured creit card. You have to deposit a certain amount to the bank and the credit limit of the card will depend on that deposit. Maybe after one year of faithfully paying your secured credit card without resulting to the bank using that deposit, then maybe you could ask the bank to switch you back to a unsecured one....

[morrissey_05]

Hi folks!

Got same problem with graphure. Currently, I've already paid my dues for my closed cards but I still am negotiating for my last one. Indeed, credit card is sometime a necessity nowadays specially if you have emergencies or when you need to do online transactions. Unfortunately, got some financial hickups a few years back, thus my problems.

Anyway, just wanted to know if somebody here is working or knows someone working in any of the institutions maintaining personal credit ratings here in the Philippines, i.e. BAP, CMAP? I really want to re-establish my previous good credit rating, thus, I have really tried to pay all these debts, even negotiating with those "lawyers" from the collection agencies and settling my debts after a year.

Is there a way for me to know my current credit rating as well as how I can restore it? Anybody who works from these credit rating database companies?


had a similar problem too. i managed to pay off my debt to one credit card but during the time it was bought by another bank, so the records might have been a little screwed up because each time i tried to apply for another card, i get rejected. (note: the delay in my payments was also due to me being in between jobs). i wanted to apply for a new one because i wanted to have a good credit line, to rehabilitate my credit history in a manner of speaking.

anyway, it came to a point where i even thought of going to those organizations (BAP, CMAP) to ask for a clearance so i can apply for a new card. i talked to various people connected to credit card companies to ask their help. didnt work. one officer of a large credit card firm even discouraged me from getting a new card! haha i was touched by her concern.

later, i got married. then i applied for a credit card and got accepted. seems the time element (mga 6 six years lapsed na since my last credit card) and the fact that i got married (two incomes na) seems to have worked in my favor. now i am focused on making monthly payments on my card, no matter the amount basta above the minimum. i have been late by a day or two some times but i make the payments na rin.

my advice: if you really really want a card, keep trying and be responsbile enough to pay monthly once you do get a new card.

now, i am more concerned with the interest rates. i saw a special report on TV about credit card companies in the US who raise interest rates pag na-late ka lang sa monthly payments mo. they also raise the interest rates when you fail to make payments on time on things like your mortgage and your car.

this is shocking! does anybody know of cases like this here in the country. i have to study my contract again closely. if only i can find it, hmmmm

cheers!!

[TwiztedMynd]

Thanks for the info tidus1203/morrissey_05! tidus, would you know of any bank that offers a secured credit card?

Thanks!

[DivineFist]

now, i am more concerned with the interest rates. i saw a special report on TV about credit card companies in the US who raise interest rates pag na-late ka lang sa monthly payments mo. they also raise the interest rates when you fail to make payments on time on things like your mortgage and your car.

this is shocking! does anybody know of cases like this here in the country. i have to study my contract again closely. if only i can find it, hmmmm

cheers!!


I believe you also saw the documentary feature in Studio 23. Somebody more adept in the credit card business could correct me, but I believe in the Philippines, our interest rate does not vary according to your credit rating, it is fixed (for now). The bad new is, our interest rates here are VERY high. If your a Citibank holder like me, your annual interest rate would be a whooping 42%.

[morrissey_05]

divinefist,

thats 3.5 percent per month, which is the industry standard. im trying to look around for a card with a lower interest rate, like may BPI express credit. but you can only use this card locally.

does anyone have any idea what is the international card with the lowest interest rate?


twistedmynd,

i remember when i opened a Metrobank account, the people there offered me this kind of credit card. it looks good, assuming you don't touch or need the money you put in.

[tidus1203]

Thanks for the info tidus1203/morrissey_05! tidus, would you know of any bank that offers a secured credit card?

Thanks!

For sure I know Metrobank has one, BPI also does, and so does Citibank. Although its not very apparent for Citibank you have to ask them cause its not in their brochures or ads...

[tidus1203]

does anyone have any idea what is the international card with the lowest interest rate?



There is always those JCB's, but who wants a JCB? Everyone wants a Visa or a Mastercard right??

I know for sure that EastWestBank Mastercard has a rate below that 3.5%
http://www.eastwestbanker.com/info/ewcc_main.asp

The problem its form EastWest medyo unknown, but its still a Mastercard so ok lang naman....

[morrissey_05]

tidus,

yup east west is my one and only option so far. thanks!

[Shii Devil]

^ Check with Bankers Association of the Phils. this is where the banks submit the list of the people with bad debts. Their office is at Export Bank along Buendia (font of McDo).

meron ba talagang ganito office?

[Shii Devil]

also... what about CMAP (Credit Management Association of the Phils.). I heard mas notorious daw ito in blacklisting delinquent credit card holders. Anybody knows about CMAP? It's really easy for them to taint your records and it will be hard for you to clean it kahit na settled ka na and has paid all interest and surcharges. I heard banks are paying CMAP just to blacklist people... i was wondering if CMAP will also charge us if we need to remove ourselves from the list.

san po ang office ng cmap?

[thebluemystery]

ei people help me naman.. someone from citibank called me and said they will review my account and will tell me later or within this week what will be the action of the bank.. my credit card is from citibank.. 20 thou lang naman ang credit limit pero meron kasi problem with the company and indi ko kagad nakuha income ko kaya sobrang na delay anyway,, ano ba mangyayari and consequences nito and ano dapat ko gawin?

[p!nk]

kahit minimum amount di mo nabayaran? how many months? baka pwede kang tumawag sa hotline nila tapos makiusap ka regarding payment. ang hirap kasi sa citibank, pag di mo nabayaran, tatawag at tatawag yan sa yo... they are well known for threatening customers na di nagbabayad. try mo lang muna tumawag sa kanila and see if you can pay it via fixed installment.

[soulontap]

thebluemystery: If they put you in the blacklist and the information is shared with other banks, you will have a hard time applying for a credit card, borrow money (Car loan, house loan, et al.), you won't be able to work in financial insitutions that deal with money/card, you won't be able to work in call centers handling bank accounts. You'll probably be in this balcklist for at least 5 years.

For twenty thousand, they will not charge you in court, just because that option is much much more expensive for the bank. Try talking to the bank directly (not a middleman/outsourced company who's doing the collecting), tell them about your situation, and agree on a payment plan.


p!nk: If you own a business and your clients didn't pay you, you will collect right?

[p!nk]

soulontap, of course i will collect. sinabi ko bang hindi nila dapat gawin? kaya lang sa citibank, bastos ang mga tao dun kung magcollect eh. nakita ko rin naman kung papaano ang approach nila sa pagcollect sa kanilang former officemates ko -- grabe talaga. matatawag na ngang harassment eh. fortunately, di ko pa naman naexperience to but i've heard of others experiencing this also aside sa former colleagues ko.

for thebluemystery, suggest ko lang to try to call citibank, explain your side and then ask kung may iba pang options like ipapacut ang account mo then the balance will be paid via fixed installment. eto ginawa ng kasama ko work eh. she has to pay a fixed amount every month until mabayaran niya lahat. just make sure lang na mabayaran mo na on time dahil kung hindi, automatic tatawag yan ulit...

[soulontap]

It's probably much more effective to act tough than be a softie in collecting debt. =)

[raine18]

^yup, but there's a difference between acting tough and in being rude. bastos na kase yung collectors ng citibank.

[tidus1203]

Garapal din kasi ang mga tao. They really have to be rude na cause people are using debts to buy luxuries they dont even money to pay for...

[raine18]

^yup, pero sana maging bastos lang sila dun sa may utang. like before, they were looking for a former officemate of mine (actually, she just "disappeared" from our company, di ko nga namalayan na nag-file na ng resignation letter), eh minalas na ako yung nakakakuha ng call, they were even saying na "tinatago" ko pa daw yung officemate ko even if i really don't know where she is. the collection officer was so rude, she was raising her voice eh wala naman akong ginagawa sa kanya, hehe. at minura pa ko ha, the nerve of that woman! madalas palang tumatawag sa office yung mga yun, always looking for the same person even if we tell them repeatedly that the person that they're looking for is no longer connected with our company. we even verified our former officemate's contact information with them. hay, ang labo talaga nila. na-mention ko nga 'to sa friend ko na taga-BPI, sabi nya di naman daw ganun yung "training" sa kanila. they are trained to be tough but not to hurl invectives at clients.

[p!nk]

ahhh... we've experienced that also... grr!!! nakakasira ng araw kapag ikaw ang pinagagalitan at pinagsasalitaan ng masasama sa utang na di mo naman ginawa...

[roxyd3428]

years ago, citibank collectors were calling me to collect on my husband's account. ako naman ay supplementatry card holder lang. hindi ko naman tlaga mabayran kc my husband was in a coma and is stil unconscious.

i have applied twice for a credit card but was denied. i think it's because of this. am i right in this guess?

and if this is so, forever na akong di mabibigyan ng credit card? :confused:

[tidus1203]

Yep, malamang Citibank has placed you on blacklist and warned other card comapnies. Your chances are very very low, your only hope is to get a secured credit card.

[innocentako]

tsk tsk tsk

kahit under dispute yung amount na sinisingil sa akin, wala pa rin patawad tong collection agency ng citibank.

disputed yung amount dahil na-hack yung credit card ko, naturally ayaw kong bayaran. pero ayaw pa rin nila akong tigilan. tama ba na manigil kayo eh di pa nga klaro kung totoong may utang ako :lol:

buti lang naclear name ko after almost a year of investigation. after that, pinacut ko agad yung citibank card ko :rolleyes:

during that time wala akong nakausap na matino sa citibank, puro check ng status pero wala naman nangyayari sa fraud investigation nila. mga bw1$1+ sila :grrr:

[fatbig]

tsk tsk tsk

kahit under dispute yung amount na sinisingil sa akin, wala pa rin patawad tong collection agency ng citibank.

disputed yung amount dahil na-hack yung credit card ko, naturally ayaw kong bayaran. pero ayaw pa rin nila akong tigilan. tama ba na manigil kayo eh di pa nga klaro kung totoong may utang ako :lol:

buti lang naclear name ko after almost a year of investigation. after that, pinacut ko agad yung citibank card ko :rolleyes:

during that time wala akong nakausap na matino sa citibank, puro check ng status pero wala naman nangyayari sa fraud investigation nila. mga bw1$1+ sila :grrr:


Grabe sobrang tagal naman ng Citibank mag-investigate ng disputed transaction - one year?!!

[Manyakits]

Collection Agency styles:

Agent: "Mr xxx? Mr xxx! Nanalo po kayo! Congratulations!"
Subject: "Ha? Talaga? Ano?"
Agent: "Gag0! Bayaran mo na utang mo! Citibank ito!" :rotflmao:

***

Agent: "Hello? May I speak with Mr xxx Im calling regarding his application for a new credit card?"
Subject: "Ha bakit approved na ba?"
Agent: "****1nam0 magbayad ka ng utang mo!" :lol:

***

If you have used the card in one of 'em motels...
Agent: "Ano? Magkakant00tan kayo ng siyota mo tapos ang ipapambayad mo yung card namin, ngayon tatakbuhan mo?!" :lol:

***

If you apply for a new credit card and you have bad debts you have successfully ran from before, the updated info you provided in your recent application will be given to these credit card companies you owe money to. The calls from the companies you are applying a new card from will mysteriously coincide with the return of the harassing calls. :lol:

Aren't these banks violating confidentiality agreements with the applicant by providing such details to collection agencies? What's worse, some of these soliciting companies are themselves the collection agencies...kind of conflict of interest thing.

[Kourant]

tactics talaga nila yan. since no one goes to jail because of credit, collecitions officers do whatever they can to collect money, not only is the bank gonna be paid, but they have commissions as well.

[alky-holic]

Pansin ko lang. Ang bastos nila.

I've heard a lot of stories from my friends and colleagues na ang bastos daw, maliit na utang lang, mga a little over a thousand lang, tapos a few days lang overdue, mag threaten pa daw na kukunin yung gamit sa bahay.

Isa pa, kung kumausap sila ng HR (specifically the company where i'm from) naninigaw sila. I personally heard a Citibank Call collections agent shout at my colleage.

Kasi may hinahanap siyang Person, eh nagkataon, binigay na number nung person na yun, number ng HR, sa extension pa ng colleague ko. Itong lalakeng collections agent, nagpapa transfer dun sa person na yun, my colleague calmly explained that the agent is in operations and that she can't take calls because she does not have an extension number. She even said that the extension is assigned to her, and she's from the HR department. Itong lalakeng Citibank, bigla ba naman sinigawan yung officemate ko, sabi i-transfer daw niya, again my colleague explained na hindi nga pwede kasi, agent nga yung girl, bla bla bla. The guy resorted to kiddy tactics, biglang sigaw lang ng sigaw ng "i-transfer mo! i-transfer mo!i-transfer mo!i-transfer mo!i-transfer mo!i-transfer mo!i-transfer mo!" :grrr:

The guy has been calling for the past few days, looking for the same person, and the guy has been shouting at my colleague again and again. Sinigawan pa siya one time ng "Operator ka lang, hindi mo ba kaya gawin trabaho mo?". I mean wtf, my colleague is not an operator! walang operator sa call center namin! And first off, where does he get off treating people that way?

Wala bang Quality Assurance sa Citibank Collections? or nasa training lang talaga nila maging bastos?

I've been in the call center industry for more than 2 years, and i've been in HR for 2 years. Kung meron kaming ganung agents, terminated agad sila. Hindi pwede mambastos ng mga tao sa telepono! Be it a client or not, everyone should be treated with respect. It's the job of QA to correct unruly agents, and if necessary, subject them to disciplinary action.

So what's up with citibank Phils?? I know some collections agents are nice, but based on the stories i hear, karamihan sa kanila bastos.

[pinoynetwit]

Outsourced iyang collections ng Citibank according to my bubwits.

[loser_baby]

hehehe... tambol mayor... di ba un *** nauuna sa mga musikero sa pyesta? *** hinihire, complete with white uniform and all percussion and horn instruments? nalimutan ko tawag dun eh... hawhawhaw!!!

eto *** aking experience... sa metrobank naman. meron akong credit card dati ng solidbank. it didn't turn out to be solid after all since it folded. ngayon, metrobank ang humahabol sakin. 30 k *** utang ko dati. now umabot ng 600,000 kasi padala pa din sila ng padala ng sulat sakin. pabayaan ko lang nga... mga ungas din *** mga collector ang lalakas manakot... kesyo kilala daw nila si general so-and-so, so binanatan ko ng "wala ka, kilala ko si general motors at general electric!!!" sabay bagsak ng telepono. dati wala akong capacity to pay, pero foolish still to use those cards. ngayon naman, i'm willing to pay, babanatan ako ng mga bastos na un, wag nga ko magbayad... mga ungas. and as far as i know, after 6 months, close na *** account and hindi dapat aabot ng 600,000 *** utang. eh *** mga bopol, patong pa din ng patong ng interest... ang hihilig pumatong... hehehe... funny my payroll account is metrobank din.:D

sobrang eksakto sitwasyon natin.....30k credit limit ko, tas i had that card in 2000 ata...tas di ko na nabayaran, ngayon sinisingil ako ng 300K+....sang kamay ng Diyos ko kaya kukunin yun???? and over my dead body din na magbabayarad ako ng ganon kalaki. bubunuin ko pa yung 30k siguro. wala bang law tungkol dito? ayoko ireturn yung call ng collection agency kase baka kahit mag offer akong isettle yung 30k eh ipagpilitan pa nilang bayaran ko yung full amount na hello.....nanananiginip ba sila?? ano bang magandang diskarte dito?

[scqg]

bottomline..don't spend something you cannot pay for.. usage of credit card comes with great responsibility..when you apply for your CC, terms and conditions are indicated..and just like anyone 'lending' money to another person, inability to pay would result to high interest rates..the longer the debt is unpaid, the higher the interest becomes :) you then face the consequence of getting bugged and irritated all your life by the collectors..hehe.

USE YOUR CREDIT CARD WISELY :)

[fatbig]

sobrang eksakto sitwasyon natin.....30k credit limit ko, tas i had that card in 2000 ata...tas di ko na nabayaran, ngayon sinisingil ako ng 300K+....sang kamay ng Diyos ko kaya kukunin yun???? and over my dead body din na magbabayarad ako ng ganon kalaki. bubunuin ko pa yung 30k siguro. wala bang law tungkol dito? ayoko ireturn yung call ng collection agency kase baka kahit mag offer akong isettle yung 30k eh ipagpilitan pa nilang bayaran ko yung full amount na hello.....nanananiginip ba sila?? ano bang magandang diskarte dito?

Wow! :eek: It has been almost six years and they are still collecting... I'm thinking they would have written off your debt by now. Php300,000!!!:eek: If you are saying you are willing to settle the Php30,000 you owe them, you should have thought of that then. Wow, you are in deep trouble! Sure you won't go to jail but you may have problems getting credit cards and bank loans in the future. Goodluck! Lesson to be learned for everyone... use your credit cards WISELY and RESPONSIBLY!

[stephen_yp]

Wow! :eek: It has been almost six years and they are still collecting... I'm thinking they would have written off your debt by now. Php300,000!!!:eek: If you are saying you are willing to settle the Php30,000 you owe them, you should have thought of that then. Wow, you are in deep trouble! Sure you won't go to jail but you may have problems getting credit cards and bank loans in the future. Goodluck! Lesson to be learned for everyone... use your credit cards WISELY and RESPONSIBLY!

But sa tingin ko, macompromise pa ***** yan. Kaya nga lang medyo may katagalan na rin talaga yan// Good luck nalang// hehe

[fortuneplant]

hi guys question lang... i've had 3 credit cards pero yung 2 cards ko eh last sept ko pa nabayaran yung minimum required.. kaso yung 1 ko pang card, since july ko pa nde nababayaran due to unforeseen expenses... tapos nag aapply ngayon ako sa BDO for a loan kasi nga gusto ko mabayaran na in full lahat ng cards ko... 2-3 wks daw ang processing pero mag 3 wks na eh wala pa silang call.. do you think na blacklisted na rin ako because nde ako on time mag pay sa mga credit cards ko? help naman po... thanks!

[TravelBug]

^^^ Malamang.

[tidus1203]

ALthough I have to agree that di masyadong civilise ang ginagawa ng mga collectors, its your own fault anyway. If you pay up then this shoulddn't happen at all tapos now your are finding ways to not even pay up. No wonder our interest costs are high it people who dont pay that make it that way. Dapat lahat ng credit cards ngayon may backup na savings or checking account para naman mababa nila yung interest rates.

[kuchi.kuchi]

BELIEVE ME...HINDI TOTOONG MAY LAWYER O LAW FIRM NA NANININGIL NG PAUTANG, nagkukunwari at NANANAKOT LANG sila para pag nadaan sa sindak yung client magbayad tapos magkaroon sila ng commission sa totoo lang yang mga agent na yan nag aagawan pa nga ng account para kung sino yung unang makakasingilm sa client kanya yung commission. Yung AGUILAR LAW OFC, OO MAY LAW OFC ANG AGUILAR PERO YUNG MGA NANININGIL SA COLLECTION AGENCY NILA YUN PINAPANTAKOT LANG YUNG LAW OFC., nadyaryo PA NGA YAN dati ksi daw merong namatay sa sakit sa puso sa pananakot nila. YUNG MGA COLLECTION AGENT DYAN BASTOS TALAGA AT PATAY GUTOM SA PERA. KAYA SA HALIP NA MAKAPAGBAYAD KA MABUBWISIT KA NALANG SA PINAGGAGAWA, HANGGANG NAKAKAWALANG GANA NG MAGBAYAD.:(

[kuchi.kuchi]

^^^^at Walang Nakukulong Sa Utang Oh C'mon.

[TravelBug]

If you're having a hard time paying for your credit card bills, call the bank and offer a payment arrangement. Let them know what you can afford to shell out each month. Madaming mga banks ang pumapayag sa ganito. I mean, c'mon. Kahit siguro ikaw ang utangan tapos takbuhan ka, what would you do?

[wey_nard]

yup pwede i-arrange yan. pero syempre ipaarrange mo kung kaya mo pang bayaran, wag naman yung patong patong na interest nila. yung officemate ko pinaarrange nya and di na nagpatong ng ineterest. and installment pa. yun nga lang cut na card nya...at least he find a way na di ma blacklist..

[--SuperBoy--]

question, may 2 cards ako b4, di ko nabayaran pero after a year i settled it na rin. meaning nabayaran ko lahat. in cash. black-listed na rin ba ako nun? nahihirapan kasi akong kumuha ng bagong cc.

thanks.

[Kourant]

question, may 2 cards ako b4, di ko nabayaran pero after a year i settled it na rin. meaning nabayaran ko lahat. in cash. black-listed na rin ba ako nun? nahihirapan kasi akong kumuha ng bagong cc.

thanks.

not necessarily, although you have to build up your credit again, you might want to apply for a cc at smaller banks such as bankard or finance institutions ilke that, or jcb. as long as you have the necessary docs then you're on your way to reconciling your credit worthiness

[tidus1203]

ANother way is to get a secured credit card and build back your credit history....

[brynjar]

Ako naman ang problem ko naman is with Standard Chartered. Meron naging transcation from some stupid Internet site na di ko naman ginawa amounting to 20k. So obvious ba, dinispute ko. Ang sabi sa kin, bayaran ko daw muna habang in the process of investigation para hindi mapatungan ng interest. Tama ba yon? Di ba dapat habang under investigation hindi magkaka-interest? So hindi ko binayaran kasi bakit ko babayaran ang hindi ko naman ginastos diba?

I tried calling customer service the first two months after nag-dispute ako, pero everytime sinasabbi nila sa kin na nasa collection department na daw at wala na daw silang pwedeng gawin.

So tinawagan ko yung collections department explaining na dinispute ko yung transaction. They still told me na bayaran daw para hindi tumakbo yung interest at maging current ang status ng account ko. Sinabi ko hindi ko babayaran yan dahil hindi ko ginamit. Para parin sirang plaka yung collections agent at ini-insist na bayaran ko daw. Hindi ko pa rin binayaran. Sinabi ko tawagan nila ko pag tapos na silang mag-investigate.

Hindi na ko nag-follow up after the first two months. Now, their law firm, Molaer Law Firm, is sending me letters. At twice na silang may pinapuntang mga tao na may kasamang mga damuho na may malalaking katawan na naka-suot ng mga power suits para mangolekta. Funny thing is, never silang tumatawag by phone, at hindi naman nangongolekta yung mga pinapadala nilang tao.... nagbibigay lang ng mga demand letters na maraming nakasulat na legalese na di ko masyadong maintindihan.

At get this, umabot na 40k yung utang ko daw. Today, naka-kuha na naman ako ng letter delivered by courier saying that they will freeze my assets, bank accounts, etc. Totoo ba ito?

[TravelBug]

That's called harassment. I am not sure if they can freeze your assets and bank accounts. They are just trying to scare you I think but to be safe start talking to a lawyer. Let your lawyer talk to them.

[bluethehero]

Probe Team Utang Episode featuring Francisco Colayco
http://www.youtube.com/watch?v=F58cjqx41L0
http://www.youtube.com/watch?v=8RMAWDyQNOU

[dAyDeTTe]

question po......

yung brother ko may utang sya sa citibank ng P37,545.60.i think around 2002 pa ito.he wasnt able to pay kasi bigla syang nawalan ng work then hindi naman sya agad nakahanap ng bago.right now hes working abroad and just now i got a letter from a certain R.S. Santos Law office(actually 2nd letter na ito) and they were saying na my brother should only need to pay
P11,263.68 on/before nov 7.they said he will save daw P26,281.92 which he can use for his pre-xmas shopping.

my question is.....totoo ba ito o trap lang nila para magpakita yung brother ko sa kanila?i mean totoo bang nagooffer ang citibank ng ganito?a discount sa payment ng utang?ewan ko pero feeling ko pipitsugin lang itong law office na ito pero totoo kaya ito?

[tidus1203]

He's already working abroad (supposedly with income) and he has not yet settled his balances with Citibank voluntarily?? But it could be a trap, pero I am still amused how people avoid paying their obligations if they can get away with it. Another point why ang taas ng interest rates sa Pilipinas.

[KuyaDanny]

ewan ko pero feeling ko pipitsugin lang itong law office na ito pero totoo kaya ito?

Maaaring pipitsugin ang law office na yan, pero malamang totoo. Sayang lang ang pera ng credit card company kung yung sikat at bigating abogado ang gagamitin nila para lang maningil ng utang. Gumagamit din ang mga phone company at cable TV company ng mga abogadong tulad ng R S Santos para manghingi ng bayad sa mga taong matagal nang naputulan ng linya.

Kadalasan kikita ng porsyento ang abogado sa lahat ng makubra nila. Kahit piso ang ibayad mo, may porsyento yung abogado. Kaya yung abogado tanggap lang nang tanggap ng bayad. Mas gusto na nila yon kaysa wala.

[dAyDeTTe]

He's already working abroad (supposedly with income) and he has not yet settled his balances with Citibank voluntarily?? But it could be a trap, pero I am still amused how people avoid paying their obligations if they can get away with it. Another point why ang taas ng interest rates sa Pilipinas.

given the chance syempre gusto din naming isettle ito kaya lang 2 months pa lang sya sa abroad and he is not earning much.....enough lang para sa monthly expenses namin dito sa phils.but anyway thanks for ur reply tidus1203.

@KuyaDanny...thanks also for ur reply.so totoo yung offer nilang discount?another question if u dont mind......capable ba silang magpublish ng picture,name and address ng may utang sa mga newspapers?sabi kasi nila pag di daw tumawag sa kanila o kumontak sa kanila gagawin nila ito para mahanap yung tao.

[KuyaDanny]

Are they capable? Sure. Almost anybody can take out an ad in the newspaper.

As for your question on the discount - yes, it is possible. But I'm afraid you'll have to check it out yourself if it is true.

[dAyDeTTe]

Are they capable? Sure. Almost anybody can take out an ad in the newspaper.

As for your question on the discount - yes, it is possible. But I'm afraid you'll have to check it out yourself if it is true.

thanks so much KuyaDannyfor ur reply.

[aragorn10]

question po......

...and they were saying na my brother should only need to pay
P11,263.68 on/before nov 7.they said he will save daw P26,281.92 which he can use for his pre-xmas shopping.

my question is.....totoo ba ito o trap lang nila para magpakita yung brother ko sa kanila?i mean totoo bang nagooffer ang citibank ng ganito?a discount sa payment ng utang?ewan ko pero feeling ko pipitsugin lang itong law office na ito pero totoo kaya ito?

Yup, this is true. This is an amnesty program some credit card companies are offering in order to collect from delinquent customers.

[sunshine892]

question po......

yung brother ko may utang sya sa citibank ng P37,545.60.i think around 2002 pa ito.he wasnt able to pay kasi bigla syang nawalan ng work then hindi naman sya agad nakahanap ng bago.right now hes working abroad and just now i got a letter from a certain R.S. Santos Law office(actually 2nd letter na ito) and they were saying na my brother should only need to pay
P11,263.68 on/before nov 7.they said he will save daw P26,281.92 which he can use for his pre-xmas shopping.

my question is.....totoo ba ito o trap lang nila para magpakita yung brother ko sa kanila?i mean totoo bang nagooffer ang citibank ng ganito?a discount sa payment ng utang?ewan ko pero feeling ko pipitsugin lang itong law office na ito pero totoo kaya ito?



Totoo 'to, they can give discounts up to almost 70% ng talagang total amount due, kasi naman, patong patong na ang interests nyan. besides, these accounts are considered "written off" na that is why they pass it off to collection agencies para sila na magkanda hirap mangolekta. Any amount collected will be considered as other income or additional income na lang ng bank sa Income Tax Returns nila. In other words, sa bank kung may makolekta ang agency, maganda, kung wala OK lang. It's the agency's lost anyway, wala din silang kikitain dahil usually percentage ng collection nila ang kita nila and also pag di sila makapag perform o maka pag meet ng standards ng bank, tatanggalin ng bank sa kanila yung mga accounts at ililipat naman sa ibang collection agency who will try to collect na naman. Pasa pasa lang yan until may makolekta kahit konti.
Downside lang talaga, blacklisted ka na sa BAP for 5 to 7 years until you pay the amount due in full.

[dAyDeTTe]

salamat sa replies aragorn10 and sunshine892.

[fatbig]

bump bump bump

[sdv_2012]

hello everyone! im so amused with this thread cuz i can totally relate!!!

i had an experience with another bank about 2 years ago. i actually had no idea that i was already doing something wrong cuz it all just started when i reported that my credit card was lost. i had no idea that when i reported it as "lost" and didn't request for a replacement, i had to pay the whole balance right away. so when i received my statement i was shocked to see i was being charged a late fee or something. when i called the hotline, they told me then that since my card was lost and i didn't require a replacement, the whole amount should have been settled already. i was trying to negotiate that they waive the fee and then i will pay everything before the due date. they keep on telling me they'd definitely give me a call but alas! after several useless follow-ups, my next statement arrived, again with a charge of a late payment fee. i am now becoming furious about the situation so i kept on calling and requesting that they shouldn't charge me with that stupid late fee cuz the ball was actually with them and that they're not even advising me if i should expect for it or not. :angry:

with what started as a simple matter now became worse!!! they forwarded my case to their law office (which i was totally shocked about!) and this @sshole rep :grrr: called at home and told so many stupid remarks about me to my stepmom. Something like, "why am i ruining my reputation at a very young age"... "that if he gets to talk to my dad, he'll totally diss me" ... and silly sh!t like that which are totally uncalled for. when i spoke to the agent, i told him that i was actually willing to pay the balance, i was just requesting if a simple consideration can be given to me. my debt now rose like twice the amount and that really ticked me! i had no clue it will come to this, and all in a matter of 2 months!!!! i even wrote a complaint letter to the bank, but, as usual, i didn't get any reply. so in the end, i settled the amount with them. because of that terrible experience, i am only using 1 credit card now - and i intend to keep it that way. now my boss is asking me to apply for another 1 cuz we're taking a client for a junket trip to the US and we need to have as much credit we can use while we're there... but no bank wants to give me credit. i had to ask my cousin who works at a loan division in one of them banks, and when she checked my file, that stupid incident is noted there. i asked her what am i supposed to do to be out of that list, since i have no debt with them since 2 yrs ago, and she told me all i can do is ask for a clearance, and wait for like 3 or 5 years before i get scratched off from that blacklist!!!! :grrr: i hate it so bad it makes me cringe!!! when i called the bank and asked why i am listed there when in fact i settled my obligation, all they can tell me is that it's really like that. it's totally unacceptable but i have no choice but to live with it.

so my advice to everybody out there, take care of your credit reputation. one day you might want to apply for a loan, and something as trivial as this may hamper your plans. *peace*

[sdv_2012]

^ wow sorry haba pala ng post ko ;)

[harukatenoh]

:confused: Hi guys i hope u can help me. I was issued a credit card (Equitable JCB) 2 years ago and has been a good payer for more than a year but unfortunately, I lost my job and was not able to pay for the past 7 months. My outstanding balance is 8k, which is the principal amount of the credit card. I called the collections agency and tried to settle the outstanding balance but to my surprise, it went up to 18k because of the late fees, etc. The agent said that i can pay it monthly with an additional 2% interest per month. I said that I would call again and the agent said that my account will be transferred to a legal office if I don't pay at the end of the month.

I hope someone will enlighten me on this part. thanks in advance!

[froshie1]

makiusap ka lang. sabihin mo pre na hindi mo sinasadya na mawalan ng trabaho at babayaran mo din iyong outstanding na 8k mo. Wag na nilang palakihin dahil iyon lang naman ang utang mo. sabihin mo din na iyon lang din ang afford mo na bayaran.

[tidus1203]

Of course lalaki yan ng lalaki due o interest and late fees. Try to pay as much as you can, (bad influence coming up) or wag mo na lang bayaran tutal regardless you pay it or not you are tagged as a defaulter anyway so mantsa na credit record mo even if you pay it.

[harukatenoh]

thanks sa mga reply guys! actually nabasa ko yung previous forum tapos nilagay na dito yung post ko kasi similar yung situation ko. i'm enlightened now at maganda naman intention ko na bayaran utang ko pero nagmamatigas sila so bahala sila :naughty: sabi nga ng isang nag-post, hayaan sila ang mapagod tapos pag nag-offer sila na bayaran ko na lang yung principal interest e tsaka na lang ako magbabayad :rotflmao: although me mantsa pangalan ko e lilinisin ko na lang in the future. thanks again! saya ng thread na to! *okay*

[jenzpot]

Ako naman po sa BDO, I paid na 10k nung 2005 tapos di ko na ginagamit yung card, nag expired sya nung feb 07 tapos kagabi lang, I received a letter from Molaer Law Firm na kakasuhan na daw nila ako sa Mandaluyong RTC unless I paid the 33k na utang ko tapos naka attach may amnesty letter na 27000 payable within 5 days raw. The letter was issued June 19 but I only received it yesterday.

I don't wanna talk to this pestering agents cause I know that they are rude based on stories from people here in Pinoyexchange, femalenetwork, tsinoys at dun sa gov.ph site.

Is it possible na sa BDO na ako mismo makipag transact. Ang kaya ko lang kasing ibigay e 15k as of the moment. Possible po ba dumiretso na ako sa BDO?

[bankerII]

Omigosh! hinde ko alam na amended na pala ang Rules of Court. I only know that cases involving less than P400,000 are filed with the MTCC.:D

The first step to a compromise is to settle first the issue " How Much Do You Really Owe" then you can move on.

Without it, it is better to let the court determine it.

[jenzpot]

Is it possible na sa BDO na ako mismo makipag transact. Possible po ba dumiretso na ako sa BDO?

[bankerII]

Yes. if you wish, if warranted, if you can.
some scenarios :
1. they will accommodate you; or
2. they will refer you back to D/M ( aren't you curious why? this has something to do with status of your account)

the thing is - your starting point is and should always be your SOA.

BTW, if ever, MTCC will handle your account, not RTC ( RA 7691) ;)

[jenzpot]

Yes. if you wish, if warranted, if you can.
some scenarios :
1. they will accommodate you; or
2. they will refer you back to D/M ( aren't you curious why? this has something to do with status of your account)

the thing is - your starting point is and should always be your SOA.

BTW, if ever, MTCC will handle your account, not RTC ( RA 7691) ;)

What is SOA and what's MTCC

[bankerII]

:eek: sorry.
SOA - Statement of Account (how much you owe,with details)
MTCC - Municipal Trial Court in the Cities( one rung below Regional Trial Court or RTC.)

[jenzpot]

Sa mga sumagaot thank you po. I've made arrangements with the bank directly and told them my situation plus yung panghaharass ng Molaer. They agreed with the amount that I can settle and they will coordinate with the firm directly to inform them to leave my account alone.

I told BDO that getting such firm doesn't give them good impression at all and doesn't account for their moneys to get back on them, but instead, customer will opt to refuse payment because of the rudeness of the collector.

I think they heed it and nag agree kami kung ilang months ko babayaran. It was actually under my terms na talaga and they are more than welcome.

Its better to settle with the bank's Credit and Collection group rather than those pestering LAW FIRM!

[XPX]

BELIEVE ME...HINDI TOTOONG MAY LAWYER O LAW FIRM NA NANININGIL NG PAUTANG, nagkukunwari at NANANAKOT LANG sila para pag nadaan sa sindak yung client magbayad tapos magkaroon sila ng commission sa totoo lang yang mga agent na yan nag aagawan pa nga ng account para kung sino yung unang makakasingilm sa client kanya yung commission. Yung AGUILAR LAW OFC, OO MAY LAW OFC ANG AGUILAR PERO YUNG MGA NANININGIL SA COLLECTION AGENCY NILA YUN PINAPANTAKOT LANG YUNG LAW OFC., nadyaryo PA NGA YAN dati ksi daw merong namatay sa sakit sa puso sa pananakot nila. YUNG MGA COLLECTION AGENT DYAN BASTOS TALAGA AT PATAY GUTOM SA PERA. KAYA SA HALIP NA MAKAPAGBAYAD KA MABUBWISIT KA NALANG SA PINAGGAGAWA, HANGGANG NAKAKAWALANG GANA NG MAGBAYAD.:(


hi guys buti na lang nakita ko tong thread na to. yung pinsan ko kasi di mapakali dahil nakareceive sya ng mail galing sa isang law firm daw at sinasabi na kailangan nya magbayad ng P17k samantalang ang credit limit nya e less than 10k pa. hindi nga visa o mastercard yung credit card nya. nakalagay pa sa sulat "credit card transactions are regulated by Republic Act No. 8484 which imposed fines of twice the value obtained by the offenc and/or imprisonment of up to twenty years for violations thereof. Section 14 of RA 8484 provides in part: "A cardholder who abandons or surreptitiously leaves the place of employment, business or residence stated in his application or credit card, without informing the credit card company of the place where he could actually be found, if at the time of such abandonment or surreptitious leaving, the outstanding and unpaid balance is past due for at least 90 days and is more than Ten Thousand Pesos shall be prima facie presumed to have used his credit card with intent to defraud."

nakalagay pa sa ibaba ng sulat na "For filing of case after deadline" na ilang linggo na lang e deadline na. i hope may makapaglinaw nito para sa pinsan ko. oo nga pala, binabayaran ng pinsan ko yung credit card nya dati na halos isang taon na walang palya kaso nawalan na sya ng work. salamat sa mga magrereply at maglilinaw nito :)

[KuyaDanny]

Its better to settle with the bank's Credit and Collection group rather than those pestering LAW FIRM!

I agree. Of course it is best to keep your account current, but if you have gone beyond that point, don't let the process reach the lawyer stage. Those collectors can get verbally abusive. We have had some otherwise punctual employees suddenly arriving late for work or leaving early on a regular basis. Yun pala nagtatago na sa bastos na naniningil.

[XPX]

I agree. Of course it is best to keep your account current, but if you have gone beyond that point, don't let the process reach the lawyer stage. Those collectors can get verbally abusive. We have had some otherwise punctual employees suddenly arriving late for work or leaving early on a regular basis. Yun pala nagtatago na sa bastos na naniningil.

thanks sa reply Kuya Danny! pero talaga ba na pwede syang kasuhan ng criminal/civil case kung di sya makapagbayad ng dinedemand nila? di pa din kasi nakakahanap ng work yung pinsan ko. dati kasi panay ang tawag daw sa kanila tapos tumigil din. pagkatapos nun, nagsesend na ng sulat na i-settle yung account na naka-amortize na for 12 months (inalis na daw yung ibang malaking charges)

iniisip ko naman na dahil baka sa pag-merge ng Equitable at Banco de Oro, eto na naman sila kaya naniningil. tama po kaya? thanks in advance :)

[froshie1]

thanks sa reply Kuya Danny! pero talaga ba na pwede syang kasuhan ng criminal/civil case kung di sya makapagbayad ng dinedemand nila? di pa din kasi nakakahanap ng work yung pinsan ko. dati kasi panay ang tawag daw sa kanila tapos tumigil din. pagkatapos nun, nagsesend na ng sulat na i-settle yung account na naka-amortize na for 12 months (inalis na daw yung ibang malaking charges)

iniisip ko naman na dahil baka sa pag-merge ng Equitable at Banco de Oro, eto na naman sila kaya naniningil. tama po kaya? thanks in advance :)

pwede syang kasuhan ng criminal kung sinasadya nya ito.

example: may trabaho sya tapos pilit pa rin nyang ginamit ang credit card para makuha nya ang mga expensive na gamit na alam naman nyang di nya makakaya ito.

Hindi sya pwedeng kasuhan kung hindi nya ito sinasadya:

example: naalis sa trabaho dahil sa isang matinding sakit.

[XPX]

pwede syang kasuhan ng criminal kung sinasadya nya ito.

example: may trabaho sya tapos pilit pa rin nyang ginamit ang credit card para makuha nya ang mga expensive na gamit na alam naman nyang di nya makakaya ito.

Hindi sya pwedeng kasuhan kung hindi nya ito sinasadya:

example: naalis sa trabaho dahil sa isang matinding sakit.


thanks sa reply @ froshie1 :)

sabi nya maayos naman sya nagbabayad for almost a year tapos nung inalis sya sa work (dahil pinag-initan sya ng boss nya) e dun na sya di nakasimulang magbayad.

di na din nya magamit ang card nung nawalan sya ng work dahil mas mataas lang ng konti sa minimum balance nababayaran nya. in short, maxed out ang card pero nababayaran nya dati bago mag due date naman. thanks!

[bankerII]

Sending a demand letter is a normal procedure for law offices but harassment is an abomination.

Sa haba ng RA 8484 ( Access Device law), there is only that Sec. 9-J and 14 that deals with credit card debts. and it is being abused by collection agencies to harass people much like BP 22 before.

Take note how carefully the letter is worded : " ....we will file a case against you under RA 8484........ imprisonment.....if evidence warrants." and seldom does it prosper.

Should you wish, you can request formally for a Statement of Account. This should be settled first before anything else. How can you pay or negotiate when you do not even know if the stated amount is correct or acceptable to you? ;)

[XPX]

Sending a demand letter is a normal procedure for law offices but harassment is an abomination.

Sa haba ng RA 8484 ( Access Device law), there is only that Sec. 9-J and 14 that deals with credit card debts. and it is being abused by collection agencies to harass people much like BP 22 before.

Take note how carefully the letter is worded : " ....we will file a case against you under RA 8484........ imprisonment.....if evidence warrants." and seldom does it prosper.

Should you wish, you can request formally for a Statement of Account. This should be settled first before anything else. How can you pay or negotiate when you do not even know if the stated amount is correct or acceptable to you? ;)

thanks for the reply @ bankerII! tinitignan din nga namin yung tungkol sa RA 8484 at isa pa, di naman sya "surreptitiously" umalis sa work, di patago kumbaga. besides, di naman nya yun ginamit at di na nagbayad kagad. ayun na nga lang yun gagawin namin, rerequest muna ng Statement of Account.

dati nga pala nung may tumatawag sa kanila na agent, di makapagbigay ng statement of account para malaman kung papaano yung computation na ginawa para sa interest. kesyo daw collection agency sila blah blah...hay naku ibang klase talaga sila.

[bankerII]

Don't be surprised.This is how your statement of account may look like:

[principal 100% + 3.5% interest PER MONTH (or 42% p.a.) + 5% penalty PER MONTH (or 60% p.a.)] x 25% attorney's fee = 252.5% for one year excluding expenses,etc.

it does not end there. in case of installment payments they multiply it by,say, 18% p.a.

pretty cheap? wait until you realize that you are paying interest on: interest, penalty, attorney's fee and their expenses! :mecry:

[Krakista]

Those collectors can get verbally abusive. They are actually called BOUNCERS in credit card companies' lingo.

[miss_understood]

about CMAP: http://pinoyfranchising.blogspot.com/2006/12/cmap-credit-score.html

Worth reading

[smocks]

*** isang katrabaho ko hindi na sumasagot ng phone, laging pinapasabi na wala sya kaya kami lagi natatalakan ng humahanap sa kanya. minsan may tumawag lawyer daw sya ng bangko pero parang walang pinag-aralan kung makapagsalita! pati kami naha-harass at nababastos! kaya nagalit na kami at pinagsabihan sya na hindi na namin sya pagtatakpan. nung minsan na may tumawag sa kanya sabi namin *** supervisor namin hinahanap sya di nya alam *** pinagkakautangan na pala nya sa credit card, ayun wala syang lusot!

- *** isa ko pa ring kasama sa work nagtatago rin. dalawang katrabaho ko ang nabagsakan ng phone nung cc collector talagang nagulat sila! di sinabi nila sa akin *** manner ng pagsasalita at *** mga karaniwang tinatanong nya, one time natyempuhan ko sya. nung una maayos pa sya kausap nung kalagitnaan na, nung sinabi ko na hindi ko pa nakikita *** hinahanap nya aba nagtaas na ng boses at sinigawsigawan ba naman ako sa phone! wala daw akong silbi dahil di ko alam nangyayari sa kapaligiran ko. di alam ko na susunod na mangyayari alam ko babagsakan nya ako ng phone gaya ng ginawa nya sa mga kasama ko, kaya ang ginawa ko inunahan ko sya! nagdadadakdak pa sya eh ibinagsak ko *** phone ng pagkalakas lakas! ayun basag siguro eardrum nun... HA HA HA!!!!

[bankerII]

lawyers normally dont call. they let their collectors (AKA goons) do that.
feel sorry for your office mate, not for THAT guy.:D

[qtbabe]

im having problems with std chartered, for 2 mos kasi i wasnt able to pay my dues dahil di ako nabayaran sa mga projects ko ... so what follows eh yung mga excessive interest, late charges, etc na pinatong sa credit bill ko... i ask one customer service of SC if possible to cancel my account then bayaran ko in 6 installments yung total amount due ko para ma settle ko yung utang ko but then ang sabi sa kin di raw ako qualified for these kind of settlement ... i just find it weird coz im willing to pay my utang but they dont want me to settle this way... can someone advice me what's the best thing to do

[bankerII]

qtbabe,

Their standard reply for the excessive charges would be " you signed the agreement"

There is also no need to request for cancelation your account.It will come naturally. The charges will continue until it is fully paid, based likewise on the Agreement.

Suggest you put your request in writing, addressed to a person on authority who can decide, not the CS. Ask first for a Statement of Account then propose later on a settlement agreement

[mychoicefashion]

The credit card company will not cancel the card unless it's fully paid.

Here's my suggestion. Request for the waiver or condonation of the penalty charges as well as reduction of interest rate. This should be in writing, as suggested by banker II.

[odiefield]

^actually, cards should be cancelled per user's request regardless of the account status. Kahit closed na yung account, kung may remaining balance, that balance will accrue applicable finance charges and fees in accordance with the agreement until fully paid.

[qtbabe]

thanks guys for replying :)... i'll prepare my request in writing but to whom should I address my letter of request ...its hard to speak with the customer service rep

[toothfairy_me]

just wanna know if ganito rin ba sa mga nakapostpaid na cellphone companies?

[bronxdude]

hi guys!

question. 45,000 ang utang ko sa citibank. 3mos akong nde nakapagbayad sa kanila. tawag ng tawag *** collections department nila.

im planning to settle this by paying 2000 per payday. san kaya ako pede makipagusap?

[goldhart]

@bronxdude pareho tyo ng situation, sakin naman 57k, 3months ko narin di binabayaran kahit minimum pa. Plan ko bayaran pagdating ng cheque ko by the end of this month, hopefully, pero I want to have a discount. last month nakahingi ako ng discount, 6k lang, pero gusto nila after 3 days bayaran ko na after nung offer nila un. Pwede ba!!!! eh ang iksi ng given timeframe. sabi ko ay hindi pwede kako, by the end of this month nalang kako. ayun not sure daw kung mabibigyan pa ako ng discount. tutuo ba yun? di na nila ako pwede bigyang discount? pag hindi, di ko na babayaran talaga, hahahahaha

[tidus1203]

Try your best to pay them off cause if you avoid them then in the future di nakayo makakautang ever (or at least mahirap na). You buy a car, kailangan CASH. You buy a house, kailangan CASH :lol:

[bronxdude]

@bronxdude pareho tyo ng situation, sakin naman 57k, 3months ko narin di binabayaran kahit minimum pa. Plan ko bayaran pagdating ng cheque ko by the end of this month, hopefully, pero I want to have a discount. last month nakahingi ako ng discount, 6k lang, pero gusto nila after 3 days bayaran ko na after nung offer nila un. Pwede ba!!!! eh ang iksi ng given timeframe. sabi ko ay hindi pwede kako, by the end of this month nalang kako. ayun not sure daw kung mabibigyan pa ako ng discount. tutuo ba yun? di na nila ako pwede bigyang discount? pag hindi, di ko na babayaran talaga, hahahahaha

ako, plan ko **** bayaran pag nakabalik nko sa work ulet. :D

may amnesty offer sakin citibank. :D have you guys heard abt it?

[monaco]

guys, i have discussed this topic in my blog. it's worth reading. nandun yung experience ko about this problem. this is my site:

http://keyboardmonologues.blogspot.com/


or you can directly go to this topic:

http://keyboardmonologues.blogspot.com/search/label/credit%20card%20limbo

good luck guys. we deserve some peace of mind.

[tidus1203]

To be honest any responsible right-minded person wouldn't go in credit card defualt since any responsible person knows how much he is making and how much he can only afford. Its so simple if you can't follow that, either your stupid or irresponsible or BOTH!

[bankerII]

guys, i have discussed this topic in my blog. it's worth reading. nandun yung experience ko about this problem. good luck guys. we deserve some peace of mind.

you're great! *okay*

[mildsiete]

dati paranaoid din ako just like you guys. pero i learned from others thru the net. may karapatan din tayo! if we don't have the means to pay, nobody can force us kung wala talaga.

don't misunderstand what i'm saying. iba ang walang pambayad sa ayaw magbayad.

the law cannot be used against those na walang pambayad. this much i learned. and those collectors? don't be afraid of them. hanggang pananakot lang sila. they're paid on commission kaya tense din sila.

according to sources, banks have insurance against bad debts. kaya lang siala nag-cocollect is baka sakali otherwise they don't mind. insured naman eh.

and check the alleged lawyers name first as ibp (integrated bar of the phils) website kung totoong lawyer nga. naloko na ko ng mga yan several times until i learned my lesson.

and yung sherriff daw? sino lolokohin nila? that can only happen with a court order after a case is finished!

don't be fooled guys. just keep working hard para may pangbayad tayo. di naman natin tatakbuhan eh. but kung wala pa eh wait muna sila. don't be afraid of the interest, they'll lower it eventually magbayad ka ***. more than 50% discount pa nga eh.

basta keep communicating with them. thru mail or email perhaps para may copy kayo. save those copies. kahit text.

sleep well guys.

http://keyboardmonologues.blogspot.com/

look for the link on credit cards.

thanks.

[mildsiete]

better yet, eto yung mas direct sa topics ko


http://keyboardmonologues.blogspot.com/search/label/credit%20card%20limbo

[fatbig]

dati paranaoid din ako just like you guys. pero i learned from others thru the net. may karapatan din tayo! if we don't have the means to pay, nobody can force us kung wala talaga.

don't misunderstand what i'm saying. iba ang walang pambayad sa ayaw magbayad.

the law cannot be used against those na walang pambayad. this much i learned. and those collectors? don't be afraid of them. hanggang pananakot lang sila. they're paid on commission kaya tense din sila.

according to sources, banks have insurance against bad debts. kaya lang siala nag-cocollect is baka sakali otherwise they don't mind. insured naman eh.

and check the alleged lawyers name first as ibp (integrated bar of the phils) website kung totoong lawyer nga. naloko na ko ng mga yan several times until i learned my lesson.

and yung sherriff daw? sino lolokohin nila? that can only happen with a court order after a case is finished!

don't be fooled guys. just keep working hard para may pangbayad tayo. di naman natin tatakbuhan eh. but kung wala pa eh wait muna sila. don't be afraid of the interest, they'll lower it eventually magbayad ka ***. more than 50% discount pa nga eh.

basta keep communicating with them. thru mail or email perhaps para may copy kayo. save those copies. kahit text.

sleep well guys.

http://keyboardmonologues.blogspot.com/

look for the link on credit cards.

thanks.

I'm just curious. I know I don't exactly know your personal situation but I just have a few questions -

1. it seems na kayo pa ang galit at inaapi (because as you said 'may karapatan din kayo') - in the first place, you spent money that is not yours - so shouldn't the bank have the right to collect the money you borrowed?

2. why would you spend beyond your means and then blame the bank for your woes? Isn't that irresponsible? Unless you tell me that the money was spent on hospital bills or food for your family so that they could eat three times a day or for medicines, then you had no right to spend money that is not yours because you are not able to pay it back.

3. when you got a credit card, didn't you know that if you don't pay on due date, you will be charged with interest and penalties?

Credit cards are meant to substitute cash so that people will not be exposed to the risk of being robbed if they bring cold cash with them everytime. Your credit limit is not money given to you that you can spend whichever way you want.

Don't feel offended - I'm not trying to pick up a fight. I'm just trying to understand where you are coming from.

[~shalala~]

^^ exactly my sentiments, fatbig.

[tidus1203]

^^ No pare agree ako sayo mas galit pa ako sa taong gastos ng gastos tapos di mabayaran (and yung mga gastos sa mga walang kwentang bagay like new clothes, new cellphone di naman basics) kaysa sa mga bangko na bastos kung mangulekta. Eh kung sila pauntangin ako tapos aayw ko bayaran tignan natin kung di nila ako murahin din....

[bankerII]

Debts should be paid. agree. BUT collection efforts should be made humanely and logically.

1. humanely - just because I owe the CC some debts does not give you
a license to shout or degrade me. remember,you're just a
collector, poor like myself.
2. logically - repayment should be based on cash flows not on threats
of court cases. if somebody does not really have money
to pay, kahit patayin mo yan, wala din.

*peace*

[maCOOLit]

binigyan akong discount of 9k sa 59k na credit, tas 11 months to pay the rest, no interest. lol good deal na ba un?

[bankerII]

binigyan akong discount of 9k sa 59k na credit, tas 11 months to pay the rest, no interest. lol good deal na ba un?

that would be a good deal if your total debt is really P 59 thousand. supposed it's not? :D

[ltd_20]

hello. ganito naman ang sitwasyon q as in ngayon lang, 3 months qng hindi nbyrn hsbc credit card q. tpos almost 2yrs q n ding hindi binyrn. and now with my new employer, na2n2n nila ** :) pero ang gnamit nilang alibi is he is from SSS Legal and they have some server errors and kylngn nilang i-confirm yung info q. ako nmn si *****, naniwal then last n niya sinabi na taga HSBC pl **.

From Php 39200.00 may amnesty n 15k n *** bbyrn q.
Since, ngyon *** ** nkexperience ng pannkot na kesyo ibabaranggay daw ** at sasabihin n *** sa boss ko n ipa-deduct sa salary q, natakot nmn **.

Totoo ky yun na maipapabaranggay ako?

[ltd_20]

hello. ganito naman ang sitwasyon q as in ngayon lang, 3 months qng hindi nbyrn hsbc credit card q. tpos almost 2yrs q n ding hindi binyrn. and now with my new employer, na2n2n nila ** :) pero ang gnamit nilang alibi is he is from SSS Legal and they have some server errors and kylngn nilang i-confirm yung info q. ako nmn si *****, naniwal then last n niya sinabi na taga HSBC pl **.

From Php 39200.00 may amnesty n 15k n *** bbyrn q.
Since, ngyon *** ** nkexperience ng pannkot na kesyo ibabaranggay daw ** at sasabihin n *** sa boss ko n ipa-deduct sa salary q, natakot nmn **.

Totoo ky yun na maipapabaranggay ako?

[bankerII]

naku ha? barangay council collection agency na pala! :D
check mo PD 1508

[fatbig]

hello. ganito naman ang sitwasyon q as in ngayon lang, 3 months qng hindi nbyrn hsbc credit card q. tpos almost 2yrs q n ding hindi binyrn. and now with my new employer, na2n2n nila ** :) pero ang gnamit nilang alibi is he is from SSS Legal and they have some server errors and kylngn nilang i-confirm yung info q. ako nmn si *****, naniwal then last n niya sinabi na taga HSBC pl **.

From Php 39200.00 may amnesty n 15k n *** bbyrn q.
Since, ngyon *** ** nkexperience ng pannkot na kesyo ibabaranggay daw ** at sasabihin n *** sa boss ko n ipa-deduct sa salary q, natakot nmn **.

Totoo ky yun na maipapabaranggay ako?

1. I thought text-speak is not allowed in Pinoy Exchange.

2. Amnesty or no amnesty - everyone should pay their debts. It is really amazing to see how many irresponsible people there are - what do you call them? - 'Balasubas' is it?

[ltd_20]

***** nga 'balasubas' tawag dun. pero mas 'balasubas' ang pumatol.. hehehe..

nakakatakot *** kasi its my 1st time to be called 'balasubas'? hirap pala pag tumulong ka tapos utang ang ipinangtulong mo 'no? kasi magiging 'balasubas' ka na...

[bankerII]

The balasubas are the collectors who act as if that it is their money owed by debtors.

why blame the card users? who evaluated the credit risks? who tempted eve? *peace*

[ltd_20]

meron nga ipinadala yung tumawag sa akin sa cityhall covered by the address i put in my application. ngkataon na cousin ko yung brgy captain and he asked me what is that letter all about and my cousin mentioned Atty. Araneta daw..

I just told my cousin na credit card ko yun na hindi q n nabayaran for 2-years now and salamat na lang at hindi arehistrado sa municipality na iyon. So he helped me thru saying that he dont know me :)

[bankerII]

how can you pay if you really cant much as you want to?
corporate and personal greed *peace*

[kelio20]

Eto lang>>>>Don’t spend beyond your means or you’ll suffer. Your credit card is not your money. Utang niyo yon. Why use it if you dont have the means to pay for it? Banks are just running their business. They give you the opportunity/security to go cashless, they give you perks/freebies when you use their cards, you can use it in times of emergencies etc etc. And ang obligation lang natin is to pay for what we purchased (ON TIME), and we also have the option to pay for just the minimum amount. Hindi ko lang maintindihan, why some people couldnt pay even their card's minimum amount, considering that they know their financial limit.

[bankerII]

Yes. that is a correct observation. what if the cash flow stops? ahh... too many temptation in this world :D

[tidus1203]

Eto lang>>>>Don’t spend beyond your means or you’ll suffer. Your credit card is not your money. Utang niyo yon. Why use it if you dont have the means to pay for it? Banks are just running their business. They give you the opportunity/security to go cashless, they give you perks/freebies when you use their cards, you can use it in times of emergencies etc etc. And ang obligation lang natin is to pay for what we purchased (ON TIME), and we also have the option to pay for just the minimum amount. Hindi ko lang maintindihan, why some people couldnt pay even their card's minimum amount, considering that they know their financial limit.

Hit it right on the head man. Exactly why people spend what they cant afford is beyond me its just simple mathematics if you have P1000 why spend P2000??? But I guess we need stupid people like that so businesses can continue to earn more money since its consumer spending that drives them.

[ltd_20]

i emailed HSBC and paid the amount of 8000.00. from 39000, naging 15000 at last tawad was 8000 nga. binayaran ko na din dahil ang alam ko nasa 9000 pa utang ko dun.

AT least wala na akong problema.

Thanks sa help...

[jewelz_cru3]

@ltd_20 ... u mean 39K utang mo then 8K lang binayad mo? pano yun ... have you reach certain months na d ka nagbayad then they sent mails or called you to pay the amount ... can u please tell me ... thanks!

[pretenred1]

^oo nga paano po yun? thanks

[ltd_20]

opo. 8K lang binayadan ko at this january 2008, nareceive ko na yung certificate of full payment ko from HSBC.

ang ginawa ko, nag email ako thru website of HSBC stating kung pano ako naharass ng collecting agent nila to the point pati yung pagmumura nung ahente nila sa akin. then kinabukasan after my email, tinawagan ako ng taga HSBC na mismo. tapos yun nga, sabi from 15K n sinisingil ng agent, she can lessen p daw. that was Nov 26 if i am not mistaken dapat daw mabayaran ko ng hanggang November 30. so she told me that I have to pay 8K hanggang Nov 30. sabi ko baka pwedeng hanggang dec. 15 sabi nya kung paaabutin ko ng dec 15 12K babayadan ko kaya sabi ko cge, bbydn ko n *** yung 8K... ayun...

here's her number 5817860 - Ms Grace Piano.

Pero mas maganda kung mag-email muna kayo sa website nila. - www.hsbc.com.ph

Good luck sa mga magbabayad!!!!

[Altwegg]

I faxed Citibank a letter stating my request to have an increase in my credit limit last Saturday. Somebody called this afternoon to verify some information and when I checked on my limit now, it has already been approved.

Ang bilis! Sana lahat ng bangko ganuon ang response.

[jewelz_cru3]

opo. 8K lang binayadan ko at this january 2008, nareceive ko na yung certificate of full payment ko from HSBC.

ang ginawa ko, nag email ako thru website of HSBC stating kung pano ako naharass ng collecting agent nila to the point pati yung pagmumura nung ahente nila sa akin. then kinabukasan after my email, tinawagan ako ng taga HSBC na mismo. tapos yun nga, sabi from 15K n sinisingil ng agent, she can lessen p daw. that was Nov 26 if i am not mistaken dapat daw mabayaran ko ng hanggang November 30. so she told me that I have to pay 8K hanggang Nov 30. sabi ko baka pwedeng hanggang dec. 15 sabi nya kung paaabutin ko ng dec 15 12K babayadan ko kaya sabi ko cge, bbydn ko n *** yung 8K... ayun...

here's her number 5817860 - Ms Grace Piano.

Pero mas maganda kung mag-email muna kayo sa website nila. - www.hsbc.com.ph

Good luck sa mga magbabayad!!!!

e magkano po total na utang niyo?

[melllave]

hey guys, i'm new here! i have a question about credit cards. last december our company closed down and i have 3 credit cards to pay but unfortunately, since december, nde ko na nabayaran. ngayon, i found a job and i'm willing to pay for my debts but the thing is, syempre lahat ng company ngayon i=oopen ka nila ng atm acount for payroll system. tingin nyo ba ma-oopen nila ako ng atm account para sa payroll system nila? kinakabahan kase ako dahil for sure, cut na mga cards ko and bad records or credit ako sa mga banks. i need answers to this question baka kase mapahiya ako next week or two pag declined pag-open nila ng atm account ko for their payroll system. any experiences regarding this matter? thanks and GOD BLESS to you all!

[odiefield]

pag payroll account, wala ng credit investigation yan. You don't have to worry about anything except make sure that you are employed to the company giving the payroll hehehe

[melllave]

Thanks for the fast response ODIEFIELD. Sana nga walang maging problema pag open ng company ng atm for me pag payroll system para kahit pa-konti-konti mababayaran ko mga utang ko sa credit card. All we have to do is educate others about credit card and if by chance, don't let them open or use it dahil talagang temptation ang mga credit card. Use it for emergency purposes only. Thanks guys and GOD BLESS!

[melllave]

hey guys, i'm new here! i have a question about credit cards. last december our company closed down and i have 3 credit cards to pay but unfortunately, since december, nde ko na nabayaran. ngayon, i found a job and i'm willing to pay for my debts but the thing is, syempre lahat ng company ngayon i=oopen ka nila ng atm acount for payroll system. tingin nyo ba ma-oopen nila ako ng atm account para sa payroll system nila? kinakabahan kase ako dahil for sure, cut na mga cards ko and bad records or credit ako sa mga banks. i need answers to this question baka kase mapahiya ako next week or two pag declined pag-open nila ng atm account ko for their payroll system. any experiences regarding this matter? thanks and GOD BLESS to you all! - Guys! If you have experience like this, tell me naman para panatag loob ko. for example, meron mga credit cards na nde nabayaran dahil nawalan ng work tapos lumipat sa ibang company na payroll system, then nabigyan ng atm account or nde. I need to know based from experience. hehehe! Thanks!

[bluesoda00]

mellave, i had exactly the same experience roughly 5yrs ago. kakalipat ko lang sa isang kilalang company. pinapunta ako sa bpi buendia dun kasi payroll branch namin. kampante naman ako. i filled up the forms and submitted my requirements. i waited for more than 30 minutes until yung teller pinapunta ako sa manager. and look what they found! nasa cmap list ako (because of citibank). although namumutla ako sa kahihyan kasi ayaw pumayag na magopen ako, medyo dinaan ko na lang sa hysterical mode with matching english. and it was a verbal tussle for nearly 15minutes bago nagdecide yung manager na makapagopen ako. pero my gosh! gusto kong lumubog sa kinatatayuan ko that time.hindi dahil dun sa nagyari kundi pag sinumbong nung manager ko sa bago kong employer yung nalaman nila. hay! grabelicious! so far naman wala naman feedback hanggang sa magresign na din ako.pero that was a thing of the past. kaya kayong mga may credit cards naku self discipline **** ang kelangan. i ws able to recover from the wounds of the past - right now i have 2 unsecured credit cards and 1 secured credit card- lahat up to date and full payment...

[bankerII]

so far as I know, sa ibang banks, walang ganoong requirement. I only know of one bank who has that crazy policy. their reason? Anti-money laudering daw ( Know-Your-Customer) :rolleyes:

[havengerard]

so far as I know, sa ibang banks, walang ganoong requirement. I only know of one bank who has that crazy policy. their reason? Anti-money laudering daw ( Know-Your-Customer) :rolleyes:

Standard Chartered ba ito? hehehe!

[fatbig]

so far as I know, sa ibang banks, walang ganoong requirement. I only know of one bank who has that crazy policy. their reason? Anti-money laudering daw ( Know-Your-Customer) :rolleyes:

If you are a disciplined credit cardholder and you are living within your means, there is no reason to fear.

[bankerII]

that's right. the problem is - the temptation is much stronger :D

[Fairly Odd]

good day to all. revive natin thread.

Please advise naman what to do. I used to have a credit card with Standard Chartered. Umabot sa point na hinaharass din ako ng law firms nila. Then, finally last January i settled my credit card debt with them and i was able to get 14% discount sa total balance ko. After that, tuloy pa din dating ng bills kasi matagal daw magreflect sa system nila yung discount. Kinulit ko lang ng kinulit office nila for my Certificate of Clearance. I was able to get my certificate of clearance only last month. But after that, nag try ako mag-apply ng cash loan on several banks, puro declined lahat. I was thinking baka blacklisted na ko. Ask ko lang where can i check if talagang blacklisted nga ako and how can i clear my name again to be able to loan again from banks. Thanks in advance sa mga replies.

F*CK THEIR ASSES...Naniniwala kayo doon sa lame excuse nila???

[Fairly Odd]

I am not referring to you graphire ...I am referring to the CC company.

[Fairly Odd]

QUOTE=maCOOLit;21960413]binigyan akong discount of 9k sa 59k na credit, tas 11 months to pay the rest, no interest. lol good deal na ba un?[/QUOTE]


:bop: :bop: :bop: Anong credit card company yan ???

[Fairly Odd]

Ako naman ang problem ko naman is with Standard Chartered. Meron naging transcation from some stupid Internet site na di ko naman ginawa amounting to 20k. So obvious ba, dinispute ko. Ang sabi sa kin, bayaran ko daw muna habang in the process of investigation para hindi mapatungan ng interest. Tama ba yon? Di ba dapat habang under investigation hindi magkaka-interest? So hindi ko binayaran kasi bakit ko babayaran ang hindi ko naman ginastos diba?

I tried calling customer service the first two months after nag-dispute ako, pero everytime sinasabbi nila sa kin na nasa collection department na daw at wala na daw silang pwedeng gawin.

So tinawagan ko yung collections department explaining na dinispute ko yung transaction. They still told me na bayaran daw para hindi tumakbo yung interest at maging current ang status ng account ko. Sinabi ko hindi ko babayaran yan dahil hindi ko ginamit. Para parin sirang plaka yung collections agent at ini-insist na bayaran ko daw. Hindi ko pa rin binayaran. Sinabi ko tawagan nila ko pag tapos na silang mag-investigate.

Hindi na ko nag-follow up after the first two months. Now, their law firm, Molaer Law Firm, is sending me letters. At twice na silang may pinapuntang mga tao na may kasamang mga damuho na may malalaking katawan na naka-suot ng mga power suits para mangolekta. Funny thing is, never silang tumatawag by phone, at hindi naman nangongolekta yung mga pinapadala nilang tao.... nagbibigay lang ng mga demand letters na maraming nakasulat na legalese na di ko masyadong maintindihan.

At get this, umabot na 40k yung utang ko daw. Today, naka-kuha na naman ako ng letter delivered by courier saying that they will freeze my assets, bank accounts, etc. Totoo ba ito?


Tawag ka ulit sa Customer Service at Collection department...kunin mo ang mga pangalan ng mga naka-usap mo. (Kunin mo ang full name hindi pet name ng mga agents). Then write mo ang mga bosing ng Credit Card company na you are trying to make a settlement but you are being ignored. Baka matauhan ang taga collection at bigyan ka ng discount pa w/o interest.

[Fairly Odd]

Ako naman ang problem ko naman is with Standard Chartered. Meron naging transcation from some stupid Internet site na di ko naman ginawa amounting to 20k. So obvious ba, dinispute ko. Ang sabi sa kin, bayaran ko daw muna habang in the process of investigation para hindi mapatungan ng interest. Tama ba yon? Di ba dapat habang under investigation hindi magkaka-interest? So hindi ko binayaran kasi bakit ko babayaran ang hindi ko naman ginastos diba?

I tried calling customer service the first two months after nag-dispute ako, pero everytime sinasabbi nila sa kin na nasa collection department na daw at wala na daw silang pwedeng gawin.

So tinawagan ko yung collections department explaining na dinispute ko yung transaction. They still told me na bayaran daw para hindi tumakbo yung interest at maging current ang status ng account ko. Sinabi ko hindi ko babayaran yan dahil hindi ko ginamit. Para parin sirang plaka yung collections agent at ini-insist na bayaran ko daw. Hindi ko pa rin binayaran. Sinabi ko tawagan nila ko pag tapos na silang mag-investigate.

Hindi na ko nag-follow up after the first two months. Now, their law firm, Molaer Law Firm, is sending me letters. At twice na silang may pinapuntang mga tao na may kasamang mga damuho na may malalaking katawan na naka-suot ng mga power suits para mangolekta. Funny thing is, never silang tumatawag by phone, at hindi naman nangongolekta yung mga pinapadala nilang tao.... nagbibigay lang ng mga demand letters na maraming nakasulat na legalese na di ko masyadong maintindihan.

At get this, umabot na 40k yung utang ko daw. Today, naka-kuha na naman ako ng letter delivered by courier saying that they will freeze my assets, bank accounts, etc. Totoo ba ito?


Alam ko di pwede nila i-freeze ang assets mo unless questionable ito or kung may court order...grabeng ang pananakot ng mga B.S.

[Berries96]

i got a letter from a new law firm, R.S. Santos Law Firm..3 years ko na din hindi na-settle yung sa citibank ko.. i received a lot of demand letters from the Molaer law firm before and since may pagka rude nga ang mga collectors dito, the more na hindi ako nag effort to pay them. Mas priority ko pa rin ofcourse yung household expenses namin.

Then, a few days ago, i got another letter, this time from RS Santos na nga. They are giving me a 70% discount..malaki talaga ang binaba as compared dun sa sinisingil sakin before nung kabilang law firm. I'm thinking of settling this once and for all. Dun sa letter nakasulat pa that they're open to my payment proposal as well. Iniisip ko if i should call citibank's collection department 1st..baka sakaling mabawasan pa ng konti yung babayaran ko. Sayang din kasi ang mase-save ko. Hindi naman sa gusto ko manlamang. It's just that hindi pa rin kami gaano nakaka-recover dun sa financial crisis na nangyari before when a family member got sick. What do you guys think? sa RS Santos ba ko makikipag negotiate since naka endorse na sa kanila yung account ko or should i talk to citibank 1st? Pinagpe-pray ko na mabawasan pa ng konti. Ayoko lang talaga ng may utang. Thank's.

[TravelBug]

I suggest you call Citibank first. Ang mga law firms lagi may patong yan kahit binibigyan ka na ng discount.

[bankerII]

Ask for a Statement of your account duly certified correct by the bank. chances are, there's none :lol:

[Berries96]

^do i still need a statement of account po if i want to settle this kahit na malaki ang discount? wala silang pinatong na interest from the original amount that i owed them 3 years ago then less pa nga of 70% discount.

[TravelBug]

If that is already 3 years old, written off na yan sa bank I think. Zero na utang mo sa kanila but then again nilagay ka na nila sa negative database. What they're trying to do now is to collect any amount that they can.

[bankerII]

^do i still need a statement of account po if i want to settle this kahit na malaki ang discount? wala silang pinatong na interest from the original amount that i owed them 3 years ago then less pa nga of 70% discount.

How do you know that you got a "discount" in the first place when you do not know how much you owe them? dahil sabi nila?

If your choice though. ;)

[Berries96]

^because i still remember the amount that i owe them :) anyway, i paid them already. nag less pa sila ng additional 3k kanina when i spoke to them this morning before i went to the bank para mag bayad.

I just don't want to have any problems if ever mag loan ako in the future. ayoko na rin magtago. Come to think of it, kahit na financial crisis pa yung nangyari sa family 3 years ago, utang pa rin yun and i'm glad na kahit papano nabawasan yung kailangan kong bayaran from the original amount..kesa naman sa nagpatong patong yung interest. i owe them almost 60k, pero i paid 14k na lang kanina :) Last year, dun sa letter ng Molaer sakin, nag offer sila na 25k na lang babayaran ko pero hindi ko pinansin kasi at that time hindi pa rin kaya ng budget ko na i-settle yun. :D

Citibank confirmed that they'll send my clearance certificate in 2-3 weeks. Before pala na-experience ko na ma-reject na mag open ng account sa BPI because of this pero according to the bank officer, pwede naman ako mag open sa kanila next time as long as ma-present ko yung certificate of clearance from the credit card company.

To be honest, dumating ako sa point before na wala na kong plans na magbayad! :naughty: pero i realized na important pa rin sakin yung peace of mind at walang inaalala na baka may collector na biglang sumulpot sa bahay namin at mapahiya pa ko kung sakaling may bisita ako sa house or marinig ng neighbors namin. :lol:

[TravelBug]

That's good to know. :)

[ier_052204]

any bad experiences sa AIG credit cards?

[daniel_hehe]

sorry kung wala sa topic, just wanna know ur insights, guys.. i purchased a 36k-item thru a standard chartered credit card pero di pa nagrereflect *** item na un and its been three months.. *** ibang items ko **** na nabili for the past 3 months using that card e pumapasok sa statements.. tanging *** item *** na un ang di pa nasasama as bills.. im kinda worried kasi baka bigla nila singilin ng one time, big time.. hehe.. what do you think happened?

[fatbig]

sorry kung wala sa topic, just wanna know ur insights, guys.. i purchased a 36k-item thru a standard chartered credit card pero di pa nagrereflect *** item na un and its been three months.. *** ibang items ko **** na nabili for the past 3 months using that card e pumapasok sa statements.. tanging *** item *** na un ang di pa nasasama as bills.. im kinda worried kasi baka bigla nila singilin ng one time, big time.. hehe.. what do you think happened?

Why? Did you apply for the item to be paid on an installment basis? If not, why are you worried? When you purchased the item, you know that's not free and you're going to pay for the item afterwards.

[Berries96]

yung friend ko meron din pala syang utang with bankard. almost 5 years ago na daw nya hindi na-settle. i told her about my recent settlement with citibank. willing din sya magbayad if she would be given a huge discount, pareho nung offer ng citi.

She recently got a letter from Molaer and dun pala naka endorse ngayon yung utang nya with bankard. Yung nakalagay sa letter nya, walang discount offer..meron pang 7k plus na charges for lawyer fees . Meron ba ditong familiar sa style ng bankard when it comes to collection ng delinquent accounts nila? or pareho din ba sila ng citibank na kapag unsuccessful sila sa paniningil eh mag o-offer din sila ng discount for the sake na lang na maka-collect? ang tagal na kasi nung bankard nya pero until now walang discount offer, may additional charges pa!

[Rosalinda Ariba]

Personally I think they have a right to be rude. If you're nicey-nice to people who are willing to let debts accumulate, you won't get anything. They are doing a job. Besides, kasalanan ng may utang. Gagastos-gastos, di naman makabayad. Some people think that credit cards are instant money and forget that they are suppose to pay it at the due date.

I had a friend who worked in Collections. It's hard to collect debts and if you're nice you'll get nowhere especially to those hardnosed deep in debt people.

Don't get a credit card if you can't pay for your expenses.
I knew someone who cut up her credit card and focused on paying her debt instead.

Or better yet, if you get a credit card in Citibank. Open an account minimum of P25,000 and pledge that amount. The P25,000.00 will be your credit limit. In case you can't pay, they will get the amount you owe from the pledged amount as payment. Para ayun, walang problema sa utang. The catch is, you cannot touch the amount you pledged but at least you will not have any debt problems in case you cannot pay.

Some people just shouldn't get credit cards!Lam mo nasasabi mo yan kasi you dont get bad experience. In my case, I always make a point to pay my utang but one time, I was victimized by one of syndicate, smd marketing. Lumobo un kapirasong utang ko, I disputed it so many times pero mukhang kasabwat ng citibank ang mga ****. I lost my temper because I cannot accept the fact na magbabayad ako sa kapakinabagan ng mga walanghiyang ahente ng citylimits. They must be burn in hell!

[Rosalinda Ariba]

Credit cards are good if you can manage it well. Kaya lang naman nagkakaproblema ang ilan na katulad ko not because we splurge in buying but because sometimes we were victimized by syndicate like family first, smd marketing, berkeley at kung ano ano pa at kung mga sino sinong mga ahente na puro walang iniintindi kundi ang makakuha ng komisyon out of pinaghirapan ng ibang tao. ang kakapal ng mukha. Buhay pa *** sinusunog na ang mga kaluluwa nila sa impyerno. Lalo ka na Mr. James Chua ng Citylimits. Magdasal ka palagi kasi baka isang araw may mangyari sayo kulang pa yung nadugas mo sakin.Kapal ng mukha mo.

[Rosalinda Ariba]

hello. ganito naman ang sitwasyon q as in ngayon lang, 3 months qng hindi nbyrn hsbc credit card q. tpos almost 2yrs q n ding hindi binyrn. and now with my new employer, na2n2n nila ** :) pero ang gnamit nilang alibi is he is from SSS Legal and they have some server errors and kylngn nilang i-confirm yung info q. ako nmn si *****, naniwal then last n niya sinabi na taga HSBC pl **.

From Php 39200.00 may amnesty n 15k n *** bbyrn q.
Since, ngyon *** ** nkexperience ng pannkot na kesyo ibabaranggay daw ** at sasabihin n *** sa boss ko n ipa-deduct sa salary q, natakot nmn **.

Totoo ky yun na maipapabaranggay ako?
Pati ba barangay ngayon kasali na rin? hay naku part of strategy lang yan.Ako naging victim ng walanghiyang James Chua ng citylimits.I have 6 cards and have a good credit standing eversince. But because of this guy my life was too ruined. I keep on negotiating with citibank before just to settle this but to no avail mukhang kasabwat nila ang sindikatong yan. Now hirap ako makatulog not because hindi ako makabayad, kundi sa tindi ng galit na nararamdaman ko sa ginawa ng sira ulong yun.I don't want to pay the amount that citylimits is pushing me to pay kaya eto hinahabol ako ngayon ng citibank. I hate feeling this way, ayoko ng may tinataguan just to find out eto ang ginagawa ko ngayon. BUt whatever comes next I am ready to face this people in court.Im actually planning to get out and expose them to media. Gudlak sa atin, let us not worry about it, there is always some way to solve it. Pray lang tayo. you can email me thru raaribal@yahoo.com.ph

[bankerII]

try to tell those collectors to see them in court and you'll
see they'll try to dissuade you :D

[TravelBug]

^^^It's either you posted on the wrong thread or you are spamming.

[fatbig]

bumping up

[caryatid_kitten]

I'm too lazy to read through all the pages but I have a few questions...
1) What exactly is a delinquent account? For example, my due date is on the 15th and I just forgot to pay (minimum or not) on the 17th, delinquent na ako?
2) If I pay minimum or above minimum delinquent na ba ako agad? Coz one time, I just forgot..as in it just slipped my mind (I had all the intentions of paying...lumagpas lang yung due date) - - tinawagan na ako ng collections agent.

[la_flash]

I'm too lazy to read through all the pages but I have a few questions...
1) What exactly is a delinquent account? For example, my due date is on the 15th and I just forgot to pay (minimum or not) on the 17th, delinquent na ako?
2) If I pay minimum or above minimum delinquent na ba ako agad? Coz one time, I just forgot..as in it just slipped my mind (I had all the intentions of paying...lumagpas lang yung due date) - - tinawagan na ako ng collections agent.

It is delinquent if you failed to pay up at least the minimum amount on or before the due date.

[fongaphobic]

here's my situation... not really mine but my dad's

my dad had a bankard CC before, 1997-1998. bankard was still under PCI. in 1998, he quit his job to go abroad, so he paid his CC dues Full May 1998, cancelled the account, torn the card to half. he left december 1998 for riyadh. year 2006, my dad still in riyadh, we received a call from this law firm somewhere in mandaluyong claiming that my dad failed to pay his dues and owes bankard some P22000. C'mon, why bankard let almost 8 years pass before they tell you of an unpaid credit card? Bankard was under RCBC then. so we went directly to the bankard office to ask questions. an officer there said something about transferring all their client records since they were under RCBC already (they might have lost my dad's last payment record during that process). then we were told they will fix the problem. haven't received anything from this crap law office nor bankard then. september 2008, my dad in riyadh, we received a letter from molaer law office :bop: asking us to pay the P22000 bankard credit again plus a P5000 for the law office. so there, after ten years, bankard under 2 companies, asked 2 law offices to collect a P22000 credit to a fully paid, cancelled account.

They're full of BS.:grrr:

[bankerII]

prescription period is 10 years.
hope this info helps your BP ;)

[fongaphobic]

^^^^ can you explain that to me?

[Poloman888]

here's my situation... not really mine but my dad's

my dad had a bankard CC before, 1997-1998. bankard was still under PCI. in 1998, he quit his job to go abroad, so he paid his CC dues Full May 1998, cancelled the account, torn the card to half. he left december 1998 for riyadh. year 2006, my dad still in riyadh, we received a call from this law firm somewhere in mandaluyong claiming that my dad failed to pay his dues and owes bankard some P22000. C'mon, why bankard let almost 8 years pass before they tell you of an unpaid credit card? Bankard was under RCBC then. so we went directly to the bankard office to ask questions. an officer there said something about transferring all their client records since they were under RCBC already (they might have lost my dad's last payment record during that process). then we were told they will fix the problem. haven't received anything from this crap law office nor bankard then. september 2008, my dad in riyadh, we received a letter from molaer law office :bop: asking us to pay the P22000 bankard credit again plus a P5000 for the law office. so there, after ten years, bankard under 2 companies, asked 2 law offices to collect a P22000 credit to a fully paid, cancelled account.

They're full of BS.:grrr:

Does your dad still have the document evidencing payment in full on May 1998? If you still have that document, then you can explain to Bankard that the debt has been fully paid already.

If your dad cannot find that document, you can try locating for it in the archives of Bankard. The challenge here lies in locating such document. Some banks discard documents after a certain number of years.

As to prescription, the bank, through a law firm, demanded payment in 2006. That act interrupted the prescriptive period, meaning they can still enforce such contract, if still unpaid. Best would be for you to find that document evidencing full payment.

If you're certain that your dad paid the debt, don't worry. Exhaust all means both on your end and on the bank's side to locate all pertinent documents.

good luck :)

[bankerII]

let THEM prove it. ask for an SOA duly signed and certified correct by Bankard. p/m me if you wish. ;)


2006, we received a call from this law firm

Requirements in stopping the prescription period:
....1.
2. when there is a written extrajudicial demand by the creditors;