Alabang Call Centers

[janniebee]

know of any call centers in alabang?

[Gabriela]

iCall Global Services
http://www.icallph.com/

[GeNzO13]

APAC

[golfer_guy]

sa Makati lang ba ang People Support? wala sa Alabang?

[Gabriela]

Makati lang po ang People Support.
btw, what's APAC? where in alabang is it located?

[SpincrasS]

Originally posted by Gabriela
Makati lang po ang People Support.
btw, what's APAC? where in alabang is it located?
Hi Gabriela eto po check this out, no1. sa table http://www.peza.gov.ph/firms/northgate.htm
di ko alam kung san malapit yan pero malamang mas alam mo yan kesa sakin :)

[mars11]

may e-mail add ba ang APAC? gusto ko sana magpass ng resume e...

[Gabriela]

Di ata updated yung link SpincrasS. nandun pa NexC, hehe. lumipat na sila sa Global City.

[sayuri_succubus]

Originally posted by Gabriela
Di ata updated yung link SpincrasS. nandun pa NexC, hehe. lumipat na sila sa Global City.

Lumipat na pala NExC, layo kasi nila sa kabihasnan eh.

[SpincrasS]

yeah di nga updated.... ano ba yan dahil sa internet access kaya lumipat :D

[sayuri_succubus]

Originally posted by SpincrasS
.... ano ba yan dahil sa internet access kaya lumipat :D

what? diba nasa "IT Park" sila tapos dahil sa internet :rolleyes:, hehe alam ko naka-wireless sila dun. yun nga lang lousy rin ang wireless providers dito :p

[Gabriela]

that's what i heard from mgt, they transferred to global city coz "cyberzone" (how ironic) can't keep up with the internet needs. minsan we were experiencing longer downtimes. hellooo! parang lahat kaya ng work namin online. i dunno if they did something about it already. i missed that place though. took me only 15 mins from home to work. waaah!:bigcry:

[sayuri_succubus]

He.he. Kala po naman they have good access because they have that gigantic satelite dish on top of their building, display lang pala :glee:

[Gabriela]

payong yun! panakip sa butas ng building.:D

[bronze_freak]

ay gawin bang tambayan ng mga alabangers....nyahahha....:bop:

[Gabriela]

nakitambay ka naman. :D

[pikekoks]

hi! so does anyone know about any other call centers in alabang? i'm from las piñas kasi eh, para malapit lang? hehe

email ads? contact infos? thanks a bunch!

[mars11]

may opening pa kaya sa i-call or sa apac?

[ambertookme]

mars11: as far as i know,ongoing pa ang hiring sa outbound program ng APAC. inbound,i have no idea.

[domdidomdidom]

Hi guys! Just wanted to ask if any of you have an idea about APAC and the nature of its clients. Does APAC only do outbound or inbound and how much is the starting? I'm thinking of applying with this call centre since malapit lang ito from where I live. Thanks in advance to anyone who will answer. Cheers!:)

[shawster]

any contact number for APAC? email address, wer its located? pls help!!!

[contactagent]

mga pexers, 2 lang naman yung malaking call center sa alabang. icall and APAC. Apac is located in northgate cyberzone. website address is www.apaccustomerservice.com (http://www.apaccustomerservices.com). balita ko, etelecare is putting up their 3rd call center in alabang pero hindi pa naman yun confirmed.

[bundat]

meron bang call center sa alabang area?

[jonbprofeta]

yup meron po...andyan ang convergys alabang at AIG sa may philamlife po...meron din atang APAC..

[r_69_e]

Ambergris Solutions will be opening there on the first quarter next year! watch out for it! :)

[geekhead]

hsbc alabang

[kennster]

operational na ba convergys alabang?

[anne_373]

soon!! august or sept i guess

[Pin@tubo]

ok ba sa APAC? feedback naman pls...

[jonbprofeta]

@pinatubo : wala pa po akong nadidinig sa tungkol sa APAC except dat sabi po parang convergys din ang suweldo po. may exam ako sa kanila on tuesday at 10:30AM for the CSR position

[Pin@tubo]

Good luck then.

[jonbprofeta]

thanks po...ang APAC nga po pala malapit sa Bellevue Hotel po

[anne_373]

yeah behind convergys pero dulo pa

[Bea19]

baka naman po may alam kayong openings ng product trainers dyan po sa alabang area...

[phoenixxmanila]

I heard there's an opening at APAC. Theyre looking for reps and TLs. I hear its nice there. Pays well and on time...

[Bea19]

may website po ba sila?

[jonbprofeta]

nasa active list lang ako ng APAC after the exams and interviews...sana matawagan ako one of these days para sa position ko

[Bea19]

paano ka po nag apply?

[Supernova]

there are a lot of call centers in alabang. try niyo submit sa epixtar sa insular life corporate centre.

convergy's also accpets walk-ins at the 7th level of ILCC. they leased several seminar rooms para sa hiring nila.

sa philam-aig naman, you can send through -email pero i sent before, di naman ako tinawagan. try niyo lang.

meron din sa northgate, *** apac.

[phoenixxmanila]

If you are interested to work at APAC, please post your mobile numbers or your email address. Id give you a call so i can help you out.
APAC offers above average industry compensation plus perks.
College graduates, M/F, no age limit. Inbound experience a plus but not necessary.
Thanks.

[Pin@tubo]

www.apaccustomerservices.com

[jonbprofeta]

@phoenixx : baka ako magagawan mo ng paraan. nakapagexam at interview na ako with Ms. Mitch at Ms. Maros ng HR. sabi ni mam mitch nasa active list daw ang app ko. problem ko lang la akong call center experience pero i wanna work in APAC

@bea19 : nagapply ako thru jobstreet tapos they called me after 12 views on my resume. pero may mga kasabay akong walk-in din. try mo likod lang sya ng informatic at bellevue.

[Bea19]

phoenixx...already PMd you...thanks...

[phoenixxmanila]

Thanks for your responses. Jonbprofeta, is that your real name?
Need to know so i can do the follow up.

Thanks for the PM bea19 :) :)

Anyone else? Course you gotta pass the interviews, tests and all but i can guide you, doncha worry.

No call center experience necessary, inbound experience a plus, english fluency required. Immediate hiring.

Thanks.

[phoenixxmanila]

Bea19, perhaps its cuz m not really familiar with pex but i didnt get any PM notification...maybe cuz i simply dont know how to retrieve....tehehe.

send me your message or your resume at phoenixxmanila@yahoo.com, please. Thats also for those who would like to join APAC or know of anybody who would. Just gimme d contact details, id call them. thanks.

[Bea19]

hi phoenixx...dito ko na lang lagay message ko para di ka mahirapan mag retrieve...mas gsto ko kse yung position na product trainor kse ganun yung job ko sa isang insurance company...kaya ask ko lang kung ano ang requirements....thanks...

[anocheinfophil]

For those interested in Alabang call centers, there are several openings for reps and TLs. For those that live in the area and are interested, please email your resume to anoche@infophil.com. I'll help you guys through the process of the interview and exam.

[Pin@tubo]

There's an existing thread of alabang call centers na. Pa-merge nalang please.

[phoenixxmanila]

Hi, for product trainers, APAC looks for proficiency in English language, experience, wit, character and charisma... like in any other industry.

Give it a try.. what's there to lose?


;)

[foolishgurl]

does APAC hire part-timers also? thanks!

[gandababae]

anyone interested applyin u can send ur resume to me at mfranchy@yahoo.com

[jonbprofeta]

gandababae : i hope you could follow up my application they said that i am on their active lists my name is jonathan profeta

[b_9904]

Maliban sa convergys ano paba meron dito?

i applied sa convergys na and final interview na ako... but my friends wants to try other call centers out.

guys please help naman po, ty

[golfer_guy]

HSBC will be opening next year
AIG
Data Search
APAC

[b_9904]

^dude, can you give me thier locations? thanks dude

[Pin@tubo]

APAC is located at 4/F Plaza C, Northgate Cyberzone, Filinvest Corporate City, Alabang. They are hiring. You can walk in from Mondays thru Fridays, 9am-5pm.

[golfer_guy]

HSBC is in front of Convergys (i think)
APAC (northgate cyberzone)
AIG and Data Search(Madrigal Business Park, Alabang)

[Pin@tubo]

HSBC will be at the far back of Convergys if you are coming from the entrance of Northgate Cyberzone. Siguro next year pa ito magbubukas.

Is Data Search a call center or a transcription company?

[b_9904]

Guys,

thanks sa mga reply...

keep them comming po thanks!

PS: balita ko mataas daw ang standards ng APAC ah... is this true?

[dragonrower]

di ba epixtar nasa insular life bldg beside festival mall? o nalipat na talaga sila sa libis?

[golfer_guy]

ang alam ko call center yung data search kasi the sister of my friend is working there
may office ang epixtar sa insular

[VINCEsanity]

mlaki b magpsahod yung mga yun besides cnvrgys

[anne_373]

Originally posted by Pin@tubo
HSBC will be at the far back of Convergys if you are coming from the entrance of Northgate Cyberzone. Siguro next year pa ito magbubukas.

Is Data Search a call center or a transcription company?
ohh HSBC pala yun!

yup epixtar is on the 8th floor insular life building infront of festival mall.

APAC is inside the Nortgate compound. as well as the CONVERGYS.

Madrigal park naman, after ATC from ALABANG to LAS PINAS, they got some call centers as well, though im not familiar with their names but i guess AIG nandun along ACACIA street papuntang Ayala Alabang Vill

[sweetmaryjane]

meron din *** technion in alabang. in front of festival mall

[kennster]

Originally posted by sweetmaryjane
meron din *** technion in alabang. in front of festival mall

yep 8th flr Insular Life bldg. :)

[orangef1]

sa 8th flr ng insular yung technion? ano opening dun? sa apac ano open dun?

[sweetmaryjane]

DELL is one of Technion's clients... marami pa silang open na positions kasi they just went live a couple of days ago... actually sabi nila malaki daw suweldo don...

[orangef1]

bago lang yung technion?

[kennster]

yep technion is a new company.. :)

[jonbprofeta]

yup technion is a new company. and they do have plans of expanding. they also hire those who do not have any call center experience.

by the way, i'm gonna start my training there this coming december 27. 9pm-6am. and we belong to wave 2

[msproblematique]

do you know the email for epixtar alabang?

[Pin@tubo]

mlaki b magpsahod yung mga yun besides cnvrgys

i know that apac pays wells and i heard that technion pays good too.

[r_69_e]

Heads up! *okay* Ambergris Alabang will be opening in 5-7 months. Updates on my next post. :)

[MnEsArEtE]

in the next 5 - 7 months pa?

how bout hsbc san ba un? i saw an hsbc building kaso sa madrigal yta un pero bakit sabi sa kabilang thread nasa northgate daw?


ano po b ****?


can u guys gimme their exact locations? gulo kasi e... hehe thanx

[Pin@tubo]

HSBC is currently under construction at Northgate Cyberzone. It's right across Plaza B.

[LadyPolka]

you can apply at hsbc thru their headhunters/recruiters like add force and people 4 people. check it on jobstreet.
hsbc alabang will open by july 2005 beside convergys sa cyberzone

[LadyPolka]

anybody familiar with Global Reach solutions? how is it there? the salary? work?

thanks :)

[orangef1]

applied there in global reach as medical transcriptionist, la pang reply.

[dragonrower]

you can apply at hsbc thru their headhunters/recruiters like add force and people 4 people. .....

but it would be better to apply to them directly, headhunters have very high discrepancies over other poeple's applications. that is what i observed for the past...uhm, many many years

[LadyPolka]

applied there in global reach as medical transcriptionist, la pang reply.


orangef1, where is global reach located?

thanks so much :)

[orangef1]

alpap II building, acacia avenue

[MnEsArEtE]

anybody from data search?
where ecactly po ba location ng data search?
are they still hiring? for what positions?
salary?
guyz any info bout data search naman jan plllllllzzzzzzzzzzzz

[luks7210]

hi orange...r u a med trans too? ilang years na?

[choloy_11]

hi! so does anyone know about any other call centers in alabang? i'm from las piñas kasi eh, para malapit lang? hehe

email ads? contact infos? thanks a bunch![/QUOTE]


ang existing sa alabang is Convergys, APAC, iCall (hope im correct), meron din technion, soon to open ang hsbc at etelecare (if i heard it ryt).. tabi tabi lang un, y dont u just dropby na lang, anyway i think they entertain walk-in applicants.

FYI Convergys will be having JOB FAIR in SM Southmall March 14-19 ata. Nabasa ko lang sa bulletin board at na :bashful: kita ko lang *** shuttle sa labas ng bldg kanina... So Goodluck again!!!! :bashful:

[dragonrower]

AIG meron din, sa tabi ng isuzu alabang

[heart4us]

Alright...so a recap...

merong

AIG
APAC
Covergys
Epixtar
Technion

any addition/correction?

also, which of this has a bond, which doesnt?
also, which accepts undergrads, which don't?
also, how much is the salary for each? thanks

[dragonrower]

wala na epixtar sa alabang, nasa libis na sila

[MnEsArEtE]

AIG grads only
CONVERGYS AND TECHNION kahit undergrad pwede but sa technion i believe they only have one account which is DELL so you have to be at least a lil techy to pass

[r_69_e]

Ambergris Solutions will also be opening around august 2005 at northgate bldg B. :)

[heart4us]

Update
merong

AIG (grads lang)
APAC
Covergys (undergrad is ok)
Technion (undergrad is ok)

any addition/correction?

also, which of this has a bond, which doesnt?
also, which accepts undergrads, which don't?
also, how much is the salary for each? thanks

[mchoi]

Here's more info...

AIG - entry level is 12K. credit card account. PhilamLife Bldg near Isuzu
APAC - 13500. medical insurance ata & cable company account. near Bellevue Hotel
CONVERGYS - 12500 + 1K meal allowance & quarterly bonus. telephone company account, etc. 4 months bond P20K.
DATA SEARCH - 9K. real estate & mortgage account. FGU Lige Bldg near Isuzu
Technion - heard they give good pay. computer company account. not much info. Insular Life Bldg, front of Festival Mall
Epixtar - got bad feedback. layoff employees. not much info. Insular Life Bldg

[golfer_guy]

^ AIG alabang is not a credit card account..i should know, im working there :)

[miggy14]

Ei, golfer buddy! How's my application with you? Any updates? Thanks dude!

[FRANGIPANNI]

And Epixtars No Longer At Alabang Just Review The Thread... I Believe Its At Libis....and And And Theres A Lota Pipz On Their Waiting List... Its Taking Them Forever To Start Batch 4

[heart4us]

Update
merong

AIG (grads lang) (12K entry level)
APAC (13,500)
Covergys (undergrad is ok) (4 months bond) (12,500 + 1000)
Technion (undergrad is ok)

any addition/correction?

also, which of this has a bond, which doesnt?
also, which accepts undergrads, which don't?
also, how much is the salary for each? thanks

[golfer_guy]

ey miggy! im still checking with our HR dept if we have openings, i'll just keep you posted..

[heart4us]

Update
merong

AIG (grads lang) (12K entry level)
APAC (13,500)
Covergys (undergrad is ok) (4 months bond) (12,500 + 1000)
Technion (undergrad is ok)

any addition/correction?

also, which of this has a bond, which doesnt?
also, which accepts undergrads, which don't?
also, how much is the salary for each? thanks

may iba pbang call centers?

[aiz]

Hi guyz! I'm a noobie here. Your exchange of info is just so informative. Just got a couple of questions, though:
1. Does Convergys have a teambuilding and is it MANDATORY?
2. Does Convergys still have openings for an e-mail based account, and which account is this?

THANKS in ADVANCE!

[FRANGIPANNI]

hmmm.... i dunno any na e ...
ambergris on september yta
hsbc this june or july

[heart4us]

if i submit my application na walk in, should i wear formal attire na, just in case my test is on the same day?

[MnEsArEtE]

try asking the guys at the hr recruiters thread and see what they think about applicants wearing jeans and the secretarial type of applicants...

[heart4us]

does APAC accept undergrads?

[CheerfulSole]

apac is very strict grad lang daw...

[r_69_e]

Be ready for us! Ambergris Solutions Inc. will be opening in a few months from now with an estimate of 900 seats! Heads up! :)

[ExtremeRide69]

o? sa northgate din ba yan? malaki ba sweldo?

[dragonrower]

o? sa northgate din ba yan? malaki ba sweldo?

yes sa northgate, kasi hi-tech ang internet & phone lines sa area na yan ng filinvest. ginawa yang area as an IT area ng alabang.

sweldo? just the same w/ other premium call centers, unless sales ka. malaki talaga sweldo

[r_69_e]

Yes! Building B of Northgate to be exact.
though we don't have any word yet what kind of accounts (tech, sales or cs) will be place there. Updates on my next post! :)

[dumbh8r!]

^ AIG alabang is not a credit card account..i should know, im working there :)

so what kind of accounts does AIG offer?

I'm thinking of moving in alabang coz I leave in Laguna and I'm getting tired of traveling to Makati everyday.

Guys any specific accounts ( i.e Inbound/Outbound, Sales, Customer Service, Tech) from APAC, CVG and TECHNION, DATA SEARCH? thanks in advance!

and I heard HSBC will open by June and AMBERGRIS by AUGUST. so many nice options. :wow:

[r_69_e]

^ that's right! Ambergris will be opening in a few months. :)

[golfer_guy]

so what kind of accounts does AIG offer?

I'm thinking of moving in alabang coz I leave in Laguna and I'm getting tired of traveling to Makati everyday.

Guys any specific accounts ( i.e Inbound/Outbound, Sales, Customer Service, Tech) from APAC, CVG and TECHNION, DATA SEARCH? thanks in advance!

and I heard HSBC will open by June and AMBERGRIS by AUGUST. so many nice options. :wow:

Life and Health Insurance...

[burnek]

hi! i'm just wondering if APAC, Technion and convergys are all located at filinvest corporate city? Is it near Festival mall? I'm not familiar with the place. I'm planning to walk-in on my own.

[sharingan]

^ that's right! Ambergris will be opening in a few months. :)

naku r69e,baka magkita na tayo sa amber alabang. by the way,nanjan ako ng sunday sa office nyo,dun sa ruffles.sinama ako ng friend kong TC eh.

[r_69_e]

^Ic. Actually there's been a slight change of plans. It may take longer than august to launch our alabang site.

What floor ng raffles ka pumunta? :)

[Milliardo]

hi! i'm just wondering if APAC, Technion and convergys are all located at filinvest corporate city? Is it near Festival mall? I'm not familiar with the place. I'm planning to walk-in on my own.

They're very near Festival Mall. You can in fact walk from there to those call centers.

[b_9904]

^ sa CVG nag walk in lang ako.

the same day natapos ko lahat ng mga tests ko.

be prepared lang. mentally, physically (tiring kasi), emotionally (pag hindi ka natangap), and psychologically (para hindi ka ma-rattle)

hehehehehe

[cynd_05]

guys...:wave:

ask ko lang..
san pwede mag email ng resume sa mga iba't ibang call centers with good pay in manila???

im interested din kc..

[_JR_]

guys...:wave:

ask ko lang..
san pwede mag email ng resume sa mga iba't ibang call centers with good pay in manila???

im interested din kc..

philippinesrecruitment@convergys.com

They have branches in Makati, Ortigas, Commonwealth, Ubelt, and Alabang.

[cynd_05]

philippinesrecruitment@convergys.com

They have branches in Makati, Ortigas, Commonwealth, Ubelt, and Alabang.


thanks... ;)

[_JR_]

thanks... ;)

You're welcome.

Unsolicited advice below, read at your own risk
.
.
.
.
.
.
.
.
.
.
You can still turn back.
.
.
.
.
.
.
.
.
.
.
.
.
-----I warned you, now you're going to get it-----

I recommend coming in as a walk in applicant in the morning (10-11) or right after lunch (1 pm), you'll finish everything in one day.

If you email them, it takes about 3 days for them to call you, assuming they do, and if you are called in the afternoon, that's an additional day because they may ask you to have the final interview or the simulation the following day.

Comparison:

Walk-in applicant* - 1 day to process**.
Emailing your resume - 3 days***.

*based on my experience and from what I've heard
**if you come early enough
***more to go through everything (interviews and simulations)

[r_69_e]

philippinesrecruitment@convergys.com

They have branches in Makati, Ortigas, Commonwealth, Ubelt, and Alabang.

ubelt? true?

[_JR_]

ubelt? true?

False. :splat:

Hehe, seriously, true. :)

CONVERGYS University Belt: Level 1 St. Thomas Square 1150 España Boulevard corner Padre Campa St. Sampaloc Manila

Taken from: http://ph.jobstreet.com/jobs/2005/4/c/20/397081.htm

I haven't been there, though. It might just be a labor recruitment office and not really the "call center" you'll work at. :ferocious:

[angel_in_disguise]

It's really better if you walk-in because the process is faster. In CONVERGYS your application will only be processed within a day to three days at the most. Visit us at Northgate Cyberzonce, Convergys Bldg. We're just infront of Bellevue Hotel. Lots of career opportunities too 'coz we're ramping up!

[conyongjologs]

UP, UP Urgent Again

Dapat yata Urgent Orange na yung user name ko..

Anyway, I'm from Muntinlupa. Halos nalibot ko na lahat ng mga call centers dito. 2 na lang ang hindi ko pa na try.

Sa APAC, I failed the final interview. :(

Sa, HSBC, kakabagsak ko lang din kanina. Hay...

Sa Genpact, I was rejected for having a CC experience for 8 months.
( I MISS TELUS!!!)

Ang di ko pa na ttry, FIRSTSOURCE and eTELECARE.

Non voice ba sa First Source? How much is their basic pay?

For eTEL, do they only have 2 accounts? Sprint and Dell?

Yours answers are highly appreciated. Muah!

[AiSugiyama]

First source has a voice account. Their JO with me was 18K plus 15% night diff. and 1.5K allowance. No VLs until after your first year! SLs are entirely up to the Supervisors. I rejected the offer.

Try SALMAT-Salesforce. Not sure if they are taking walk-ins. Very relaxed ang working environment. Whirlpool ang account, more on customer service. Anyways, try searching them in jobstreet and jobsdb. Their temp office at the moment is in Cupang, Muntinlupa City. they will move to McKinley Hills Taguig in a couple of months daw.

[conyongjologs]

First source has a voice account. Their JO with me was 18K plus 15% night diff. and 1.5K allowance. No VLs until after your first year! SLs are entirely up to the Supervisors. I rejected the offer.

Try SALMAT-Salesforce. Not sure if they are taking walk-ins. Very relaxed ang working environment. Whirlpool ang account, more on customer service. Anyways, try searching them in jobstreet and jobsdb. Their temp office at the moment is in Cupang, Muntinlupa City. they will move to McKinley Hills Taguig in a couple of months daw.

i think they've already transferred. purely sales lang ba dito? inbound kasi ako e

[freshbabe]

@ conyongjologs grabe ka... nag back read ako 2005 pa pala tong thread na ito!!!!!! At binuhay mo talaga!!!!! NAGULAT AKO AMBERGRIS SA PLAZA B???:rotflmao: Genpact Wachovia na kaya siya...:rotflmao:

For you I thing try ka sa firstsource-madali lang makapasok, pero walang sisihan kapag na dissolve ng maaga yung account nila. Wag ka na rin mag sign up ng JO kung project based lang din kahit
18k pa yan. (Regular rate lang dati offer diyan). So lucky ka, kung
18k ang offer, baka technical account.

Ayokong mangyari sa iyo, yung nangyari sa almost 300+ agents na LAY-OFF LAST YEAR sa INBOUND CSR-VOICE ACCOUNT NILA. And as in walang pinaglagyan.

Project-based (5mos.) yun pero di man lang nakapag-live calls yung ibang batch. Dahil pulled out account. Nag ka demandahan pa sa korte dahil sa separation pay. In fairness meron namang seperation pay!:D. Saka mahigpit ang security sa loob. OA sa higpit.:naughty:

Laging nasa 1st thread dati, thread ng firstsource, wala na ngayon pina-tanggal kasi sobrang below-the-belt tira ng agents na nagalit sa management, with matching pics pa.

At pati mag try ka sa CVG alabang, sa site na yan ang
pinaka madaling pasukan(makapasok) unlike other CVG sites. Although mahirap ang process pero hanep sa bilis(super-organized), wala naman silang pinag kaiba sa TELUS or APAC.

Pero kapag naka tsamba ka ng mabait na final interviewer. JO ka na.
Parang butas ng karayom nga lang sa training. Walang agent ang nagsabing madali ang training sa CVG. Ang alam ko DTV(satellite-cable) & SPRINT ang account sa CVG ALABANG.

[conyongjologs]

@ conyongjologs grabe ka... nag back read ako 2005 pa pala tong thread na ito!!!!!! At binuhay mo talaga!!!!! NAGULAT AKO AMBERGRIS SA PLAZA B???:rotflmao: Genpact Wachovia na kaya siya...:rotflmao:

For you I thing try ka sa firstsource-madali lang makapasok, pero walang sisihan kapag na dissolve ng maaga yung account nila. Wag ka na rin mag sign up ng JO kung project based lang din kahit
18k pa yan. (Regular rate lang dati offer diyan). So lucky ka, kung
18k ang offer, baka technical account.

Ayokong mangyari sa iyo, yung nangyari sa almost 300+ agents na LAY-OFF LAST YEAR sa INBOUND CSR-VOICE ACCOUNT NILA. And as in walang pinaglagyan.

Project-based (5mos.) yun pero di man lang nakapag-live calls yung ibang batch. Dahil pulled out account. Nag ka demandahan pa sa korte dahil sa separation pay. In fairness meron namang seperation pay!:D. Saka mahigpit ang security sa loob. OA sa higpit.:naughty:

Laging nasa 1st thread dati, thread ng firstsource, wala na ngayon pina-tanggal kasi sobrang below-the-belt tira ng agents na nagalit sa management, with matching pics pa.

At pati mag try ka sa CVG alabang, sa site na yan ang
pinaka madaling pasukan(makapasok) unlike other CVG sites. Although mahirap ang process pero hanep sa bilis(super-organized), wala naman silang pinag kaiba sa TELUS or APAC.

Pero kapag naka tsamba ka ng mabait na final interviewer. JO ka na.
Parang butas ng karayom nga lang sa training. Walang agent ang nagsabing madali ang training sa CVG. Ang alam ko DTV(satellite-cable) & SPRINT ang account sa CVG ALABANG.


@freshbabe: grabe ba talaga ako? haha. i'm from Muntinlupa kasi. telus ako before sa Market Market. kaya lang yung account ko lumipat sa Ortigas kaya lumayas na ko. Pati nabubuwisit na ako sa account.

Btw, J.O na ako today with CVG pero in Nuvali kasi mas bago yung accounts. Salamat sa info about firstsource. Bumbay yata ang nagpapatakbo nung company na yun kaya sablay ang management. :D