SHiFTing schedule

[gracem]

guys question ***, ano ano ba mga shifting sa mga call centers????


and about dun sa call center ng Accenture kasi me tumawag sa akin and they considering me a position in a call center daw then its a permanent night shift? any comment on this schedule

[thehitman]

Depende sa call center, pero ang alam ko sa PeopleSupport, meron silang mga 11 shifts. Am, pm, at 9 na GY shifts.

As for shift permanence, that is not usually the case, unless you are servicing a US-based client during their business hours.

:cool:

[BabyFATS]

Kami we have basically three shifts - morning, mid-shift and night shift.
Yung morning is 5a-330p. Mid-shift is 2p-1130p.
Night shift is either 8p-530a, 9p-630a or 10p-730a.
We service North American clients so our peak hours are their business hours.
That may be the case kaya permanent night shift and offer sa yo.
My friend who used to work at SVI Connect had a permanent night shift sked.

If you're not used to being awake when everyone else is asleep it can be difficult and would need some time to get used to. But in time you'll be able to adjust since it's a permanent sked. :)

[bigbadwolf]

Call centers have multiple schedules. Some run 2 shifts (1 in the night, 1 in the morning), others run 24x7. It really depends kung ano market nung call center. Then they base the scheduling dun sa markets. Yung shuffling ng schedule ranges from 6 weeks to 3 months. Minsan nga pag nag-introduce ng bagong sked, palit ng sked lahat ng reps. San call center ka ba?

[gracem]

wala pa eh...im trying to look for one...san ba maganda? ska madaming benefits

[Ellheym]

actually, i'm applying at Immequire, Makati. I send my resume through email and they contacted me last monday.. then.. they will evaluate my application and they will contact me this friday for me to prepare my requirements... they are also on shifting schedule. I don't know if i will stay for a night shift only....... but i hope not. :(

[Ellheym]

actually, i'm applying at Immequire, Makati. I send my resume through email and they contacted me last monday.. then.. they will evaluate my application and they will contact me this friday for me to prepare my requirements... they are also on shifting schedule. I don't know if i will stay for a night shift only....... but i hope not. :(

[domhenmanfan]

Ey guys! I work in a call center here in Makati. We have a lot of shifts in GY or graveyard 9 to 6; 10 to 7; 11 to 8; 12 to 9 and 1 to 10. In AM naman 4 to 1 (my shift!); 5 to 2; 6 to 3; 7 to 4; 10 to 7 and 1 to 10. Daming shift 'no. Ewan ko ba bakit pagkadami-daming shift sa pinag-ta trabahuhan ko :shrug2:

Isang payo lang sa mga nag babalak mag-call center. Dapat flexible kayo meaning kahit anung oras pede kayong mag-take ng calls kung hindi iba nalang pasukan nyo. Dapat ok lang sa inyo ang routinary job. Sa umpisa ok pa medyo kakaba-kabahan ka exciting pero mga 2 or 3 months, parang feeling mo kahit tulog ka eh pede mong masagot yung tanung sa'yo ng mga callers. Most call centers have a bond meaning you are bound to work with them say, 6 or 12 months. Di pede mag-resign within that period otherwise you'd have to pay a certain amount of money like where i work, it's 20T. :ayaw:

Finally, think very carefully kung saan magandang call center pumasok. Dami na kasing call centers ngayon and not all of them eh ok. I can recommend INFOnxx though. Directory assistance nga lang ang work kaya medyo boring pero ganda office, high pay. Or you can apply where I work. I submitted my resignation na eh, my last day here is sept.14. Pero mag-work pa din ako dito part-time na nga lang kung tuloy yung offer sa kin when i submitted my resignation. One last tip, most call centers service US-based clients kaya before applying POLISH your english usage both written and verbal. If possible learn American Accent and imitate how Americans speak. *okay*

Goodluck to all and keep COOL!!!! :rocker:

[Ellheym]

hahay!

alin pa ba ang madaling pasukan.. at maraming benefits :?:

[piQuAnT]

bigbadwolf!!! hello!! kilala mo pa ba ako?
dun ka pa rin ba work sa info?
ako eto PS pa rin..and paalis na...heheh...(actually nagbabalak pa ***..)

guys, megahiring sa PS...apply na kayo. un nga *** mostly contractual ang mga kinukuha :)

[domhenmanfan]

piQuAnT! same company pala tayo nag-work eh. Why are you resigning? Ako submit na resignation and last day ko is Sept. 14 but d Prod Sup offered me part-time and I accepted it kung tuloy.
:)

[piQuAnT]

pm mo saken *** team mo!!

:)

[+summer+]

sykes has three shifts: 6am-2pm, 2pm-10pm, 10-pm-6am. shifts change every two weeks.